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A major task for moderators of online spaces is norm-setting, essentially creating shared norms for user behavior in their communities. Platform design principles emphasize the importance of highlighting norm-adhering examples and…
Toxicity is an increasingly common and severe issue in online spaces. Consequently, a rich line of machine learning research over the past decade has focused on computationally detecting and mitigating online toxicity. These efforts…
Much of our modern digital infrastructure relies critically upon open sourced software. The communities responsible for building this cyberinfrastructure require maintenance and moderation, which is often supported by volunteer efforts.…
To meet the demands of content moderation, online platforms have resorted to automated systems. Newer forms of real-time engagement($\textit{e.g.}$, users commenting on live streams) on platforms like Twitch exert additional pressures on…
Reddit has found its communities playing a prominent role in originating and propagating problematic socio-political discourse. Reddit administrators have generally struggled to prevent or contain such discourse for several reasons…
Platforms are increasingly relying on algorithms to curate the content within users' social media feeds. However, the growing prominence of proprietary, algorithmically curated feeds has concealed what factors influence the presentation of…
Advice forums are a crowdsourced way to reinforce cultural norms and moral behavior. Sites like Reddit contain massive amounts of natural language human interaction, with rules and norms unique to each individual subreddit community. To…
Online users discuss and converse about all sorts of topics on social networks. Facebook, Twitter, Reddit are among many other networks where users can have this freedom of information sharing. The abundance of information shared over these…
The Internet and online forums such as Reddit have become an increasingly popular medium for citizens to engage in political conversations. However, the online disinhibition effect resulting from the ability to use pseudonymous identities…
Flagging mechanisms on social media platforms allow users to report inappropriate posts/accounts for review by content moderators. These reports are pivotal to platforms' efforts toward regulating norm violations. This paper examines how…
There is an ongoing debate about how to moderate toxic speech on social media and the impact of content moderation on online discourse. This paper proposes and validates a methodology for measuring the content-moderation-induced distortions…
We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…
Generative Artificial Intelligence (GenAI) has prompted significant discussion in education, yet large-scale empirical evidence on how students and teachers perceive and navigate this shift remains limited. We analyse 270k AI-related Reddit…
Increasingly people form opinions based on information they consume on online social media. As a result, it is crucial to understand what type of content attracts people's attention on social media and drive discussions. In this paper we…
Social media (i.e., Reddit) users are overloaded with people's opinions when viewing discourses about divisive topics. Traditional user interfaces in such media present those opinions in a linear structure, which can limit users in viewing…
The internet has become a central medium through which `networked publics' express their opinions and engage in debate. Offensive comments and personal attacks can inhibit participation in these spaces. Automated content moderation aims to…
We study human AI-detection behaviour at scale using a year of activity from r/RealOrAI, a Reddit community where users collaboratively assess whether visual media is real or AI-generated. The community is moderated by a bot that solicits…
Online social media has become increasingly popular in recent years due to its ease of access and ability to connect with others. One of social media's main draws is its anonymity, allowing users to share their thoughts and opinions without…
Content moderation is a widely used strategy to prevent the dissemination of irregular information on social media platforms. Despite extensive research on developing automated models to support decision-making in content moderation, there…
Information about gender differences in interests is necessary to disentangle the effects of discrimination and choice when gender inequalities occur, such as in employment. This article assesses gender differences in interests within the…