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Efficient and safe retrieval of stacked objects in warehouse environments is a significant challenge due to complex spatial dependencies and structural inter-dependencies. Traditional vision-based methods excel at object localization but…
Transaction data obtained by Personal Financial Management (PFM) services from financial institutes such as banks and credit card companies contain a description string from which the merchant, and an encoded store identifier may be parsed.…
Patrolling consists of scheduling perpetual movements of a collection of mobile robots, so that each point of the environment is regularly revisited by any robot in the collection. In previous research, it was assumed that all points of the…
To autonomously navigate and plan interactions in real-world environments, robots require the ability to robustly perceive and map complex, unstructured surrounding scenes. Besides building an internal representation of the observed scene…
Museums often suffer from so-called "hyper-congestion", wherein the number of visitors exceeds the capacity of the physical space of the museum. This can potentially deteriorate the quality of visitor's experience disturbed by other…
Multi-agent systems offer a new and exciting way of understanding the world of work. We apply agent-based modeling and simulation to investigate a set of problems in a retail context. Specifically, we are working to understand the…
This article describes an approach to detect the wearing location of smart devices worn by pedestrians and cyclists. The detection, which is based solely on the sensors of the smart devices, is important context-information which can be…
The evolution of the retail business presents new challenges and raises pivotal questions on how to reinvent stores and supply chains to meet the growing demand of the online channel. One of the recent measures adopted by omnichannel…
Physical retailers, who once led the way in tracking with loyalty cards and `reverse appends', now lag behind online competitors. Yet we might be seeing these tables turn, as many increasingly deploy technologies ranging from simple sensors…
In order for an e-commerce platform to maximize its revenue, it must recommend customers items they are most likely to purchase. However, the company often has business constraints on these items, such as the number of each item in stock.…
We tackle the issue of measuring and analyzing the visitors' dynamics in crowded museums. We propose an IoT-based system -- supported by artificial intelligence models -- to reconstruct the visitors' trajectories throughout the museum…
The growing presence of service robots in human-centric environments, such as warehouses, demands seamless and intuitive human-robot collaboration. In this paper, we propose a collaborative shelf-picking framework that combines multimodal…
There has been a surge in the number of Machine Learning methods to analyze products kept on retail shelves images. Deep learning based computer vision methods can be used to detect products on retail shelves and then classify them.…
This article describes a dataset collected in a set of experiments that involves human participants and a robot. The set of experiments was conducted in the computing science robotics lab in Simon Fraser University, Burnaby, BC, Canada, and…
Research currently being conducted on the use of robots as human labor support technology. In particular, the service industry needs to allocate more manpower, and it will be important for robots to support people. This study focuses on…
Strategic product placement can have a strong influence on customer purchase behavior in physical stores as well as online platforms. Motivated by this, we consider the problem of optimizing the placement of substitutable products in…
This paper presents preliminary results of our work with a major financial company, where we try to use methods of plan recognition in order to investigate the interactions of a costumer with the company's online interface. In this paper,…
Nowadays, almost all the online orders were placed through screened devices such as mobile phones, tablets, and computers. With the rapid development of the Internet of Things (IoT) and smart appliances, more and more screenless smart…
Recognition of grocery products in store shelves poses peculiar challenges. Firstly, the task mandates the recognition of an extremely high number of different items, in the order of several thousands for medium-small shops, with many of…
Predicting consumers' purchasing behaviors is critical for targeted advertisement and sales promotion in e-commerce. Human faces are an invaluable source of information for gaining insights into consumer personality and behavioral traits.…