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E-Commerce customer support requires quick and accurate answers grounded in product data and past support cases. This paper develops a novel retrieval-augmented generation (RAG) framework that uses knowledge graphs (KGs) to improve the…

Computation and Language · Computer Science 2025-09-19 Piyushkumar Patel

Knowledge Graph-based Retrieval-Augmented Generation (KG-RAG) significantly enhances the reasoning capabilities of LargeLanguage Models by leveraging structured knowledge. However, existing KG-RAG frameworks typically operate as open-loop…

Information Retrieval · Computer Science 2025-08-14 Xujie Yuan , Shimin Di , Jielong Tang , Libin Zheng , Jian Yin

As large language models (LLMs) evolve, their ability to deliver personalized and context-aware responses offers transformative potential for improving user experiences. Existing personalization approaches, however, often rely solely on…

As Graph Neural Networks (GNNs) become increasingly prevalent in a variety of fields, from social network analysis to protein-protein interaction studies, growing concerns have emerged regarding the unauthorized utilization of personal…

Cryptography and Security · Computer Science 2023-10-12 Yixin Liu , Chenrui Fan , Xun Chen , Pan Zhou , Lichao Sun

Entity alignment (EA) which links equivalent entities across different knowledge graphs (KGs) plays a crucial role in knowledge fusion. In recent years, graph neural networks (GNNs) have been successfully applied in many embedding-based EA…

Computation and Language · Computer Science 2023-05-01 Feng Xie , Xiang Zeng , Bin Zhou , Yusong Tan

Retrieval-Augmented Generative (RAG) models enhance Large Language Models (LLMs) by integrating external knowledge bases, improving their performance in applications like fact-checking and information searching. In this paper, we…

Cryptography and Security · Computer Science 2024-07-01 Zhen Tan , Chengshuai Zhao , Raha Moraffah , Yifan Li , Song Wang , Jundong Li , Tianlong Chen , Huan Liu

Large language models (LLMs) have made significant progress in general-purpose natural language processing tasks. However, LLMs are still facing challenges when applied to domain-specific areas like telecommunications, which demands…

Computation and Language · Computer Science 2025-05-22 Dun Yuan , Hao Zhou , Di Wu , Xue Liu , Hao Chen , Yan Xin , Jianzhong , Zhang

Recent advancements in large language models (LLMs) have shown impressive versatility across various tasks. To eliminate their hallucinations, retrieval-augmented generation (RAG) has emerged as a powerful approach, leveraging external…

Computation and Language · Computer Science 2025-05-30 Yuzheng Cai , Zhenyue Guo , Yiwen Pei , Wanrui Bian , Weiguo Zheng

Graph-based retrieval-augmented generation (GraphRAG) has recently emerged as a powerful paradigm for knowledge-intensive question answering, especially for tasks that require structured evidence organization and multi-hop reasoning.…

Information Retrieval · Computer Science 2026-04-21 Dongzhe Fan , Chuanhao Ji , Zimu Wang , Tong Chen , Qiaoyu Tan

Retrieval-Augmented Generation (RAG) has emerged as a powerful approach to boost the capabilities of large language models (LLMs) by incorporating external, up-to-date knowledge sources. However, this introduces a potential vulnerability to…

Machine Learning · Computer Science 2026-03-30 Kennedy Edemacu , Vinay M. Shashidhar , Micheal Tuape , Dan Abudu , Beakcheol Jang , Jong Wook Kim

Graph neural networks (GNNs) have become instrumental in diverse real-world applications, offering powerful graph learning capabilities for tasks such as social networks and medical data analysis. Despite their successes, GNNs are…

Machine Learning · Computer Science 2024-06-13 Peizhi Niu , Chao Pan , Siheng Chen , Olgica Milenkovic

Text-attributed graph fraud detection (TAGFD) plays a critical role in preventing fraudulent activities on online social and e-commerce platforms. However, to evade detection, fraudsters continuously evolve their camouflaging strategies by…

Machine Learning · Computer Science 2026-05-20 Junjun Pan , Yixin Liu , Yu Zheng , Lianhua Chi , Alan Wee-Chung Liew , Shirui Pan

Failure mode and effects analysis (FMEA) is an essential tool for mitigating potential failures, particularly during the ramp-up phases of new products. However, its effectiveness is often limited by the reasoning capabilities of the FMEA…

Information Retrieval · Computer Science 2025-04-01 Lukas Bahr , Christoph Wehner , Judith Wewerka , José Bittencourt , Ute Schmid , Rüdiger Daub

Knowledge Graph Question Answering (KGQA) has advanced through structured query generation, yet most efforts target RDF/SPARQL, leaving Cypher and property graphs underexplored, despite increasing demand for unified KGQA in industry…

Databases · Computer Science 2026-05-05 Mengying Wang , Nicolaas Jedema , Rahul Pandey , RaviKiran Krishnan , Jens Lehmann , Yinghui Wu

Large language models (LLMs) have shown strong potential across a variety of tasks, but their application in the telecom field remains challenging due to domain complexity, evolving standards, and specialized terminology. Therefore,…

Artificial Intelligence · Computer Science 2026-02-20 Dun Yuan , Hao Zhou , Xue Liu , Hao Chen , Yan Xin , Jianzhong , Zhang

GraphRAG extends retrieval-augmented generation by organizing corpora as explicit knowledge graphs, enabling graph-based retrieval for complex question answering. However, existing frameworks extract entities and relations within individual…

Computation and Language · Computer Science 2026-05-28 Jiaming Zhang , Yibo Zhao , Jing Yu , Jianxiang Yu , Xiang Li

Software vulnerability detection is crucial for high-quality software development. Recently, some studies utilizing Graph Neural Networks (GNNs) to learn the graph representation of code in vulnerability detection tasks have achieved…

Software Engineering · Computer Science 2024-12-16 Xin Peng , Shangwen Wang , Yihao Qin , Bo Lin , Liqian Chen , Xiaoguang Mao

Large language models (LLMs) often suffer from hallucination, generating factually incorrect statements when handling questions beyond their knowledge and perception. Retrieval-augmented generation (RAG) addresses this by retrieving…

Computation and Language · Computer Science 2025-11-18 Shengyuan Chen , Chuang Zhou , Zheng Yuan , Qinggang Zhang , Zeyang Cui , Hao Chen , Yilin Xiao , Jiannong Cao , Xiao Huang

Integrating Large Language Models (LLMs) in Intelligent Tutoring Systems (ITS) presents transformative opportunities for personalized education. However, current implementations face two critical challenges: maintaining factual accuracy and…

Computation and Language · Computer Science 2025-02-13 Chenxi Dong , Yimin Yuan , Kan Chen , Shupei Cheng , Chujie Wen

Generative AI, such as Large Language Models (LLMs), has achieved impressive progress but still produces hallucinations and unverifiable claims, limiting reliability in sensitive domains. Retrieval-Augmented Generation (RAG) improves…