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The quest for seeking health information has swamped the web with consumers' health-related questions. Generally, consumers use overly descriptive and peripheral information to express their medical condition or other healthcare needs,…

Computation and Language · Computer Science 2022-06-16 Shweta Yadav , Deepak Gupta , Dina Demner-Fushman

Automatic summarization of natural language is a widely studied area in computer science, one that is broadly applicable to anyone who routinely needs to understand large quantities of information. For example, in the medical domain, recent…

Computation and Language · Computer Science 2020-05-21 Max Savery , Asma Ben Abacha , Soumya Gayen , Dina Demner-Fushman

Summarizing consumer health questions (CHQs) can ease communication in healthcare, but unfaithful summaries that misrepresent medical details pose serious risks. We propose a framework that combines TextRank-based sentence extraction and…

Computation and Language · Computer Science 2025-11-17 Ajwad Abrar , Nafisa Tabassum Oeshy , Prianka Maheru , Farzana Tabassum , Tareque Mohmud Chowdhury

Searching for health information online is becoming customary for more and more consumers every day, which makes the need for efficient and reliable question answering systems more pressing. An important contributor to the success rates of…

Computation and Language · Computer Science 2021-06-02 Shweta Yadav , Deepak Gupta , Asma Ben Abacha , Dina Demner-Fushman

Community Question Answering (CQA) fora such as Stack Overflow and Yahoo! Answers contain a rich resource of answers to a wide range of community-based questions. Each question thread can receive a large number of answers with different…

Computation and Language · Computer Science 2022-05-02 Alexander R. Fabbri , Xiaojian Wu , Srini Iyer , Haoran Li , Mona Diab

Community Question-Answering (CQA) forums have revolutionized how people seek information, especially those related to their healthcare needs, placing their trust in the collective wisdom of the public. However, there can be several answers…

Computation and Language · Computer Science 2024-05-13 Rochana Chaturvedi , Abari Bhattacharya , Shweta Yadav

Current medical question answering systems have difficulty processing long, detailed and informally worded questions submitted by patients, called Consumer Health Questions (CHQs). To address this issue, we introduce a medical question…

Computation and Language · Computer Science 2022-10-03 Khalil Mrini , Harpreet Singh , Franck Dernoncourt , Seunghyun Yoon , Trung Bui , Walter Chang , Emilia Farcas , Ndapa Nakashole

Community Question Answering forums such as Quora, Stackoverflow are rich knowledge resources, often catering to information on topics overlooked by major search engines. Answers submitted to these forums are often elaborated, contain spam,…

Computation and Language · Computer Science 2018-11-13 Tanya Chowdhury , Tanmoy Chakraborty

Healthcare Community Question Answering (CQA) forums offer an accessible platform for individuals seeking information on various healthcare-related topics. People find such platforms suitable for self-disclosure, seeking medical opinions,…

Computation and Language · Computer Science 2024-06-14 Gauri Naik , Sharad Chandakacherla , Shweta Yadav , Md. Shad Akhtar

In a typical customer service chat scenario, customers contact a support center to ask for help or raise complaints, and human agents try to solve the issues. In most cases, at the end of the conversation, agents are asked to write a short…

Computation and Language · Computer Science 2021-11-24 Guy Feigenblat , Chulaka Gunasekara , Benjamin Sznajder , Sachindra Joshi , David Konopnicki , Ranit Aharonov

With the rapid development of online medical platforms, consumer health questions (CHQs) are inefficient in diagnosis due to redundant information and frequent non-professional terms. The medical question summary (MQS) task aims to…

Computation and Language · Computer Science 2025-10-07 Chao Liu , Ling Luo , Tengxiao Lv , Huan Zhuang , Lejing Yu , Jian Wang , Hongfei Lin

Community-based Question Answering (CQA), which allows users to acquire their desired information, has increasingly become an essential component of online services in various domains such as E-commerce, travel, and dining. However, an…

Computation and Language · Computer Science 2022-11-21 Ting-Yao Hsu , Yoshi Suhara , Xiaolan Wang

Document summarization is a task to shorten texts into concise and informative summaries. This paper introduces a novel dataset designed for summarizing multiple scientific articles into a section of a survey. Our contributions are: (1)…

We present HowSumm, a novel large-scale dataset for the task of query-focused multi-document summarization (qMDS), which targets the use-case of generating actionable instructions from a set of sources. This use-case is different from the…

Computation and Language · Computer Science 2021-10-12 Odellia Boni , Guy Feigenblat , Guy Lev , Michal Shmueli-Scheuer , Benjamin Sznajder , David Konopnicki

In the healthcare domain, summarizing medical questions posed by patients is critical for improving doctor-patient interactions and medical decision-making. Although medical data has grown in complexity and quantity, the current body of…

We introduce \emph{Nutri-bullets}, a multi-document summarization task for health and nutrition. First, we present two datasets of food and health summaries from multiple scientific studies. Furthermore, we propose a novel…

Computation and Language · Computer Science 2021-03-23 Darsh J Shah , Lili Yu , Tao Lei , Regina Barzilay

We present a novel system providing summaries for Computer Science publications. Through a qualitative user study, we identified the most valuable scenarios for discovery, exploration and understanding of scientific documents. Based on…

By summarizing longer consumer health questions into shorter and essential ones, medical question-answering systems can more accurately understand consumer intentions and retrieve suitable answers. However, medical question summarization is…

Computation and Language · Computer Science 2025-10-01 Wenpeng Lu , Sibo Wei , Xueping Peng , Yi-fei Wang , Usman Naseem , Shoujin Wang

Current summarization systems yield generic summaries that are disconnected from users' preferences and expectations. To address this limitation, we present CTRLsum, a novel framework for controllable summarization. Our approach enables…

Computation and Language · Computer Science 2020-12-09 Junxian He , Wojciech Kryściński , Bryan McCann , Nazneen Rajani , Caiming Xiong

Summarization datasets are often assembled either by scraping naturally occurring public-domain summaries -- which are nearly always in difficult-to-work-with technical domains -- or by using approximate heuristics to extract them from…

Computation and Language · Computer Science 2022-05-24 Alex Wang , Richard Yuanzhe Pang , Angelica Chen , Jason Phang , Samuel R. Bowman
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