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Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…
Therapeutic art activities, such as expressive drawing and painting, require the synergy between creative visual production and interactive dialogue. Recent advancements in Multimodal Large Language Models (MLLMs) have expanded the capacity…
People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…
Mental health remains a major public health concern, while access to timely psychological support is often limited. AI-based dialogue systems have emerged as promising tools to address these barriers, and recent advances in large language…
Mediation is a dispute resolution method featuring a neutral third-party (mediator) who intervenes to help the individuals resolve their dispute. In this paper, we investigate to which extent large language models (LLMs) are able to act as…
Young people's mental well-being is a global concern, with peer support playing a key role in daily emotional regulation. Conversational agents are increasingly viewed as promising tools for delivering accessible, personalised peer support,…
Large language models (LLMs), due to their advanced natural language capabilities, have seen significant success in applications where the user interface is usually a conversational artificial intelligence (AI) agent and engages the user…
The rapid advancement of large language models (LLMs) has opened new possibilities for AI for good applications. As LLMs increasingly mediate online communication, their potential to foster empathy and constructive dialogue becomes an…
Large Language Models (LLMs) have revolutionized Natural Language Processing but exhibit limitations, particularly in autonomously addressing novel challenges such as reasoning and problem-solving. Traditional techniques like…
Mental health is a growing global concern, prompting interest in AI-driven solutions to expand access to psychosocial support. \emph{Peer support}, grounded in lived experience, offers a valuable complement to professional care. However,…
As Large Language Models (LLMs) transition from static tools to autonomous agents, traditional evaluation benchmarks that measure performance on downstream tasks are becoming insufficient. These methods fail to capture the emergent social…
Humanitarian negotiations in conflict zones, called \emph{frontline negotiation}, are often highly adversarial, complex, and high-risk. Several best-practices have emerged over the years that help negotiators extract insights from large…
LGBTQ+ community face disproportionate mental health challenges, including higher rates of depression, anxiety, and suicidal ideation. Research has shown that LGBTQ+ people have been using large language model-based chatbots, such as…
Large language models (LLMs) are increasingly being used for emotional support. They are also being developed for formal therapy purposes. However, LLMs like ChaptGPT or Llama are often developed with content moderation guardrails that…
Mental health is increasingly critical in contemporary healthcare, with psychotherapy demanding dynamic, context-sensitive interactions that traditional NLP methods struggle to capture. Large Language Models (LLMs) offer significant…
Large Language Models (LLMs) are transforming mental health care by enhancing accessibility, personalization, and efficiency in therapeutic interventions. These AI-driven tools empower mental health professionals with real-time support,…
LGBTQ+ individuals are increasingly turning to chatbots powered by large language models (LLMs) to meet their mental health needs. However, little research has explored whether these chatbots can adequately and safely provide tailored…
Large Language Models (LLMs) are increasingly utilized for mental health support; however, current safety benchmarks often fail to detect the complex, longitudinal risks inherent in therapeutic dialogue. We introduce an evaluation framework…
Demand for mental health support through AI chatbots is surging, though current systems present several limitations, like sycophancy or overvalidation, and reinforcement of maladaptive beliefs. A core obstacle to the creation of better…
Artificial intelligence (AI), particularly in the form of large language models (LLMs) or chatbots, has become increasingly integrated into our daily lives. In the past five years, several LLMs have been introduced, including ChatGPT by…