Related papers: Ghostcrafting AI: Under the Rug of Platform Labor
Digital platforms capitalize on users' labor, often disguising essential contributions as casual activities or consumption, regardless of users' recognition of their efforts. Data annotation, content creation, and engagement with…
Freelance workers must continually acquire new skills to remain competitive in online labor markets, yet they lack the organizational training, mentorship, and infrastructure available to traditional employees. Generative AI-powered tools…
Digital workers on crowdsourcing platforms (e.g., Amazon Mechanical Turk, Appen, Clickworker, Prolific) play a crucial role in training and improving AI systems, yet they often face low pay, unfair conditions, and a lack of recognition for…
Contemporary automation through AI entails a substantial amount of behind-the-scenes human labour, which is often both invisibilised and underpaid. Since invisible labour, including labelling and maintenance work, is an integral part of…
Labor plays a major, albeit largely unrecognized role in the development of artificial intelligence. Machine learning algorithms are predicated on data-intensive processes that rely on humans to execute repetitive and difficult-to-automate,…
AI generates both enthusiasm and disillusionment, with promises that often go unfulfilled. It is therefore not surprising that human labor, which is its fundamental component, is also subject to these same deceptions. The development of…
What looks like acceleration can be a quiet transfer of burden from the present to the future. Attempts to replace human labor with AI systems are often presented as rational responses to technological progress, but that view is often…
AI technologies continue to advance from digital assistants to assisted decision-making. However, designing AI remains a challenge given its unknown outcomes and uses. One way to expand AI design is by centering stakeholders in the design…
Research on the implementation of Generative Artificial Intelligence (GenAI) in higher education often focuses on strategic goals, overlooking the hidden, and often politically charged, labour required to make it functional. This paper…
Generative AI has greatly transformed creative work in various domains, such as screenwriting. To understand this transformation, prior research often focused on capturing a snapshot of human-AI co-creation practice at a specific moment,…
The way we work is no longer hybrid -- it is blended with AI co-workers, automated decisions, and virtual presence reshaping human roles, agency, and expertise. We now work through AI, with our outputs shaped by invisible algorithms. AI's…
Experiential AI is proposed as a new research agenda in which artists and scientists come together to dispel the mystery of algorithms and make their mechanisms vividly apparent. It addresses the challenge of finding novel ways of opening…
The paper explores the intersection of AI art and blindness, as existing AI research has primarily focused on AI art's reception and impact, on sighted artists and consumers. To address this gap, the researcher interviewed six blind artists…
Machine Learning (ML) systems, particularly when deployed in high-stakes domains, are deeply consequential. They can exacerbate existing inequities, create new modes of discrimination, and reify outdated social constructs. Accordingly, the…
Large language models (LLMs) have become ubiquitous in providing different forms of writing assistance to different writers. However, LLM-powered writing systems often fall short in capturing the nuanced personalization and control needed…
The growing use of AI applications among freelance workers is reshaping trust and relationships with clients. This paper investigates how both workers and clients perceive AI use and disclosure in the freelance economy through a three-stage…
While AI is often introduced into organizations to drive innovation and efficiency, many adoption efforts fail as workers resist and struggle to integrate these systems. These failures point to a deeper issue: workers, the very people…
This paper investigates the impacts of the rapidly evolving landscape of generative Artificial Intelligence (AI) development. Emphasis is given to how organizations grapple with a critical imperative: reevaluating their policies regarding…
The vision of AI collaborators is a staple of mythology and science fiction, where artificial agents with special talents assist human partners and teams. In this dream, sophisticated AIs understand nuances of collaboration and human…
The emerging paradigm of ``Agentic Employment" is a labor model where autonomous AI agents, acting as economic principals rather than mere management tools, directly hire, instruct, and pay human workers. Facilitated by the launch of…