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Large language models (LLMs), despite their impressive performance in various language tasks, are typically limited to processing texts within context-window size. This limitation has spurred significant research efforts to enhance LLMs'…

Computation and Language · Computer Science 2024-09-09 Jiaqi Li , Mengmeng Wang , Zilong Zheng , Muhan Zhang

Recent advancements in Large Language Models (LLMs) demonstrate remarkable capabilities across various fields. These developments have led to more direct communication between humans and LLMs in various situations, such as social…

Computation and Language · Computer Science 2025-09-12 Yixuan Tang , Yi Yang , Ahmed Abbasi

The future of conversational agents will provide users with personalized information responses. However, a significant challenge in developing models is the lack of large-scale dialogue datasets that span multiple sessions and reflect…

Information Retrieval · Computer Science 2024-05-07 Hideaki Joko , Shubham Chatterjee , Andrew Ramsay , Arjen P. de Vries , Jeff Dalton , Faegheh Hasibi

The advent of Large Language Models (LLMs) has ushered in a new era for design science in Information Systems, demanding a paradigm shift in tailoring LLMs design for business contexts. We propose and test a novel framework to customize…

Computers and Society · Computer Science 2024-05-15 Wen Wang , Zhenyue Zhao , Tianshu Sun

Conventional approaches to personalized dialogue generation typically require a large corpus, as well as predefined persona information. However, in a real-world setting, neither a large corpus of training data nor persona information are…

Computation and Language · Computer Science 2021-10-06 Jing Yang Lee , Kong Aik Lee , Woon Seng Gan

Human cognition is constrained by processing limitations, leading to cognitive overload and inefficiencies in knowledge synthesis and decision-making. Large Language Models (LLMs) present an opportunity for cognitive augmentation, but their…

Human-Computer Interaction · Computer Science 2025-04-21 Xiangrong , Zhu , Yuan Xu , Tianjian Liu , Jingwei Sun , Yu Zhang , Xin Tong

Multimodal Large Language Models (MLLMs) have become increasingly important due to their state-of-the-art performance and ability to integrate multiple data modalities, such as text, images, and audio, to perform complex tasks with high…

Traditionally, offline datasets have been used to evaluate task-oriented dialogue (TOD) models. These datasets lack context awareness, making them suboptimal benchmarks for conversational systems. In contrast, user-agents, which are…

Computation and Language · Computer Science 2024-11-18 Taaha Kazi , Ruiliang Lyu , Sizhe Zhou , Dilek Hakkani-Tur , Gokhan Tur

As Large Language Models (LLMs) increasingly participate in human-AI interactions, evaluating their Theory of Mind (ToM) capabilities - particularly their ability to track dynamic mental states - becomes crucial. While existing benchmarks…

Computation and Language · Computer Science 2025-06-10 Yang Xiao , Jiashuo Wang , Qiancheng Xu , Changhe Song , Chunpu Xu , Yi Cheng , Wenjie Li , Pengfei Liu

What if large language models could not only infer human mindsets but also expose every blind spot in team dialogue such as discrepancies in the team members' joint understanding? We present a novel, two-step framework that leverages large…

Computation and Language · Computer Science 2025-09-03 Katharine Kowalyshyn , Matthias Scheutz

Aligning large language models (LLMs) typically aim to reflect general human values and behaviors, but they often fail to capture the unique characteristics and preferences of individual users. To address this gap, we introduce the concept…

Computation and Language · Computer Science 2025-03-11 Minjun Zhu , Yixuan Weng , Linyi Yang , Yue Zhang

This paper presents a novel approach to aligning large language models (LLMs) with individual human preferences, sometimes referred to as Reinforcement Learning from \textit{Personalized} Human Feedback (RLPHF). Given stated preferences…

Artificial Intelligence · Computer Science 2024-07-08 Jin Peng Zhou , Katie Z Luo , Jingwen Gu , Jason Yuan , Kilian Q. Weinberger , Wen Sun

This paper studies retrieval-augmented approaches for personalizing large language models (LLMs), which potentially have a substantial impact on various applications and domains. We propose the first attempt to optimize the retrieval models…

Computation and Language · Computer Science 2024-04-19 Alireza Salemi , Surya Kallumadi , Hamed Zamani

There has been a surge in the use of large language models (LLM) conversational agents to generate responses based on long-term history from multiple sessions. However, existing long-term open-domain dialogue datasets lack complex,…

Computation and Language · Computer Science 2025-03-11 Xintong Li , Jalend Bantupalli , Ria Dharmani , Yuwei Zhang , Jingbo Shang

We study the limitations of Large Language Models (LLMs) for the task of response generation in human-machine dialogue. Several techniques have been proposed in the literature for different dialogue types (e.g., Open-Domain). However, the…

Computation and Language · Computer Science 2024-08-06 Simone Alghisi , Massimo Rizzoli , Gabriel Roccabruna , Seyed Mahed Mousavi , Giuseppe Riccardi

Large language models (LLMs) are transforming human-computer interaction and conceptions of artificial intelligence (AI) with their impressive capacities for conversing and reasoning in natural language. There is growing interest in whether…

Human-Computer Interaction · Computer Science 2024-05-15 Winnie Street

Web agents have emerged as a promising direction to automate Web task completion based on user instructions, significantly enhancing user experience. Recently, Web agents have evolved from traditional agents to Large Language Models…

Computation and Language · Computer Science 2025-03-25 Hongru Cai , Yongqi Li , Wenjie Wang , Fengbin Zhu , Xiaoyu Shen , Wenjie Li , Tat-Seng Chua

Improving the Theory of Mind (ToM) capability of Large Language Models (LLMs) is crucial for effective social interactions between these AI models and humans. However, the existing benchmarks often measure ToM capability improvement through…

Artificial Intelligence · Computer Science 2026-05-18 Nanxu Gong , Zixin Chen , Haotian Li , Zishu Zhao , Jianxun Lian , Huamin Qu , Yanjie Fu , Xing Xie

Large Language Models (LLMs) have developed rapidly and are widely applied to both general-purpose and professional tasks to assist human users. However, they still struggle to comprehend and respond to the true user needs when intentions…

Computation and Language · Computer Science 2026-02-17 Minyuan Ruan , Ziyue Wang , Kaiming Liu , Yunghwei Lai , Peng Li , Yang Liu

We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…

Computation and Language · Computer Science 2024-10-14 David Castillo-Bolado , Joseph Davidson , Finlay Gray , Marek Rosa