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Evaluating Large Language Models (LLMs) for mental health support is challenging due to the emotionally and cognitively complex nature of therapeutic dialogue. Existing benchmarks are limited in scale, reliability, often relying on…

Conversations with LMs involve two participants: a human user leading the conversation, and an LM assistant responding to the user's request. To satisfy this specific role, LMs are post-trained to be helpful assistants -- optimized to…

Computation and Language · Computer Science 2026-03-24 Tarek Naous , Philippe Laban , Wei Xu , Jennifer Neville

Spoken Dialogue Models (SDMs) have advanced rapidly, yet their ability to sustain genuinely interactive multi-turn conversations remains underexplored, as most benchmarks focus on single-turn exchanges. We introduce Multi-Bench, the first…

Audio and Speech Processing · Electrical Eng. & Systems 2025-11-04 Yayue Deng , Guoqiang Hu , Haiyang Sun , Xiangyu Zhang , Haoyang Zhang , Fei Tian , Xuerui Yang , Gang Yu , Eng Siong Chng

Large language models (LLMs), especially when instruction-tuned for chat, have become part of our daily lives, freeing people from the process of searching, extracting, and integrating information from multiple sources by offering a…

Computation and Language · Computer Science 2024-11-01 Yuxia Wang , Minghan Wang , Muhammad Arslan Manzoor , Fei Liu , Georgi Georgiev , Rocktim Jyoti Das , Preslav Nakov

Large Language Models (LLMs) have shown remarkable promise in communicating with humans. Their potential use as artificial partners with humans in sociological experiments involving conversation is an exciting prospect. But how viable is…

Artificial Intelligence · Computer Science 2025-02-04 James Flamino , Mohammed Shahid Modi , Boleslaw K. Szymanski , Brendan Cross , Colton Mikolajczyk

In the multi-turn interaction schema, large language models (LLMs) can leverage user feedback to enhance the quality and relevance of their responses. However, evaluating an LLM's ability to incorporate user refutation feedback is crucial…

Computation and Language · Computer Science 2025-02-26 Jianhao Yan , Yun Luo , Yue Zhang

Large language models (LLMs) are effective at answering questions that are clearly asked. However, when faced with ambiguous queries they can act unpredictably and produce incorrect outputs. This underscores the need for the development of…

Computation and Language · Computer Science 2024-02-22 Yizhe Zhang , Jiarui Lu , Navdeep Jaitly

While large language models (LLMs) excel in mathematical and code reasoning, we observe they struggle with social reasoning tasks, exhibiting cognitive confusion, logical inconsistencies, and conflation between objective world states and…

Computation and Language · Computer Science 2025-10-14 Jialu Du , Guiyang Hou , Yihui Fu , Chen Wu , Wenqi Zhang , Yongliang Shen , Weiming Lu

Human decision-making belongs to the foundation of our society and civilization, but we are on the verge of a future where much of it will be delegated to artificial intelligence. The arrival of Large Language Models (LLMs) has transformed…

Artificial Intelligence · Computer Science 2025-06-23 Hao Li , Gengrui Zhang , Petter Holme , Shuyue Hu , Zhen Wang

Large language models (LLMs), such as ChatGPT, are able to generate human-like, fluent responses for many downstream tasks, e.g., task-oriented dialog and question answering. However, applying LLMs to real-world, mission-critical…

Computation and Language · Computer Science 2023-03-10 Baolin Peng , Michel Galley , Pengcheng He , Hao Cheng , Yujia Xie , Yu Hu , Qiuyuan Huang , Lars Liden , Zhou Yu , Weizhu Chen , Jianfeng Gao

Large language models (LLMs) excel at generating empathic responses in text-based conversations. But, how reliably do they judge the nuances of empathic communication? We investigate this question by comparing how experts, crowdworkers, and…

Computation and Language · Computer Science 2025-10-06 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Erina Farrell , Bruce Lambert , Matthew Groh

In an era where single large language models have dominated the landscape of artificial intelligence for years, multi-agent systems arise as new protagonists in conversational task-solving. While previous studies have showcased their…

Computation and Language · Computer Science 2024-11-04 Jonas Becker

Evaluating the performance of LLMs in multi-turn human-agent interactions presents significant challenges, particularly due to the complexity and variability of user behavior. In this paper, we introduce HammerBench, a novel benchmark…

Computation and Language · Computer Science 2025-02-18 Jun Wang , Jiamu Zhou , Muning Wen , Xiaoyun Mo , Haoyu Zhang , Qiqiang Lin , Cheng Jin , Xihuai Wang , Weinan Zhang , Qiuying Peng , Jun Wang

Large language models (LLMs) achieve strong average performance yet remain unreliable at the instance level, with frequent hallucinations, brittle failures, and poorly calibrated confidence. We study reliability through the lens of…

Artificial Intelligence · Computer Science 2026-01-13 Pranav Kallem

Large Language Model (LLM) agents increasingly serve as personal assistants and workplace collaborators, where their utility depends on memory systems that extract, retrieve, and apply information across long-running conversations. However,…

Computation and Language · Computer Science 2026-05-19 Jingbo Yang , Kwei-Herng Lai , Xiaowen Wang , Shiyu Chang , Yaar Harari , Evgeniy Gabrilovich

Large Language Models (LLMs) excel at many tasks but still struggle with a critical ability for LLM-based agents: asking good questions for resolving ambiguity in user requests. While prior work has explored information-seeking behavior…

Machine Learning · Computer Science 2026-01-27 Daniel M. Pedrozo , Telma W. de L. Soares , Bryan L. M. de Oliveira

Large-scale language models (LLMs) often offer clinical judgments based on incomplete information, increasing the risk of misdiagnosis. Existing studies have primarily evaluated confidence in single-turn, static settings, overlooking the…

Computation and Language · Computer Science 2026-01-23 Zhiyao Ren , Yibing Zhan , Siyuan Liang , Guozheng Ma , Baosheng Yu , Dacheng Tao

Multi-turn instruction following capability constitutes a core competency of large language models (LLMs) in real-world applications. Existing evaluation benchmarks predominantly focus on fine-grained constraint satisfaction and…

Computation and Language · Computer Science 2025-06-02 Jinnan Li , Jinzhe Li , Yue Wang , Yi Chang , Yuan Wu

Limited access to mental healthcare, extended wait times, and increasing capabilities of Large Language Models (LLMs) has led individuals to turn to LLMs for fulfilling their mental health needs. However, examining the multi-turn mental…

Computation and Language · Computer Science 2025-05-29 Mohit Chandra , Siddharth Sriraman , Harneet Singh Khanuja , Yiqiao Jin , Munmun De Choudhury

Large Language Models (LLMs) are rapidly reshaping machine translation (MT), particularly by introducing instruction-following, in-context learning, and preference-based alignment into what has traditionally been a supervised…

Computation and Language · Computer Science 2026-04-29 Baban Gain , Dibyanayan Bandyopadhyay , Asif Ekbal , Trilok Nath Singh
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