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Related papers: Evaluating Moderation in Online Social Network

200 papers

Social media platforms increasingly employ proactive moderation techniques, such as detecting and curbing toxic and uncivil comments, to prevent the spread of harmful content. Despite these efforts, such approaches are often criticized for…

Human-Computer Interaction · Computer Science 2025-07-30 Xiaotian Su , Naim Zierau , Soomin Kim , April Yi Wang , Thiemo Wambsganss

Content moderation is a widely used strategy to prevent the dissemination of irregular information on social media platforms. Despite extensive research on developing automated models to support decision-making in content moderation, there…

Social and Information Networks · Computer Science 2024-08-23 Wangjiaxuan Xin , Kanlun Wang , Zhe Fu , Lina Zhou

This paper aims to build an actionable framework for permissible online content moderation to combat misinformation. Often strong content moderation policies are invoked when misinformation causes harm. By adopting Mill's ethical framework,…

Social and Information Networks · Computer Science 2023-06-06 Marianna Ganapini

Personal moderation tools on social media platforms let users control their news feeds by configuring acceptable toxicity thresholds for their feed content or muting inappropriate accounts. This research examines how four critical…

Human-Computer Interaction · Computer Science 2024-03-05 Shagun Jhaver

Online social networks have dramatically altered the landscape of public discourse, creating both opportunities for enhanced civic participation and risks of deepening social divisions. Prevalent approaches to studying online polarization…

Physics and Society · Physics 2025-06-12 Tim Donkers , Jürgen Ziegler

When toxic online communities on mainstream platforms face moderation measures, such as bans, they may migrate to other platforms with laxer policies or set up their own dedicated websites. Previous work suggests that within mainstream…

Social platforms serve as central hubs for information exchange, where user behaviors and platform interventions jointly shape opinions. However, intervention policies like recommendation and content filtering, can unintentionally amplify…

Social and Information Networks · Computer Science 2026-03-23 Renhong Huang , Ning Tang , Jiarong Xu , Yuxuan Cao , Qingqian Tu , Sheng Guo , Bo Zheng , Huiyuan Liu , Yang Yang

Social media platforms have become critical spaces for discussing mental health concerns, including eating disorders. While these platforms can provide valuable support networks, they may also amplify harmful content that glorifies…

Social and Information Networks · Computer Science 2024-12-23 Kristina Lerman , Minh Duc Chu , Charles Bickham , Luca Luceri , Emilio Ferrara

Social media platforms moderate content for each user by incorporating the outputs of both platform-wide content moderation systems and, in some cases, user-configured personal moderation preferences. However, it is unclear (1) how end…

Human-Computer Interaction · Computer Science 2025-06-13 Shagun Jhaver , Alice Qian Zhang , Quanze Chen , Nikhila Natarajan , Ruotong Wang , Amy Zhang

The increasing scale and complexity of online platforms raises critical policy questions around harmful content, digital well-being, and user autonomy. Traditional content moderation systems rely on centralised, top-down rules, often…

Computers and Society · Computer Science 2026-05-05 Ewelina Gajewska , Michal Wawer , Katarzyna Budzynska , Jaroslaw A. Chudziak

The "Decentralised Web" (DW) is an evolving concept, which encompasses technologies aimed at providing greater transparency and openness on the web. The DW relies on independent servers (aka instances) that mesh together in a peer-to-peer…

The exponential growth of social media platforms such as Twitter and Facebook has revolutionized textual communication and textual content publication in human society. However, they have been increasingly exploited to propagate toxic…

Computation and Language · Computer Science 2023-02-14 Wenxuan Wang , Jen-tse Huang , Weibin Wu , Jianping Zhang , Yizhan Huang , Shuqing Li , Pinjia He , Michael Lyu

As emotional support chatbots have recently gained significant traction across both research and industry, a common evaluation strategy has emerged: use help-seeker simulators to interact with supporter chatbots. However, current simulators…

Computation and Language · Computer Science 2026-04-28 Chaewon Heo , Cheyon Jin , Yohan Jo

Cyberaggression has been studied in various contexts and online social platforms, and modeled on different data using state-of-the-art machine and deep learning algorithms to enable automatic detection and blocking of this behavior. Users…

Social and Information Networks · Computer Science 2021-06-28 Chrysoula Terizi , Despoina Chatzakou , Evaggelia Pitoura , Panayiotis Tsaparas , Nicolas Kourtellis

Research on online social networks (OSNs) is often hindered by platform opacity, limited access to data, and ethical constraints. Simulation offer a valuable alternative, but existing frameworks frequently lack realism and explainability.…

Online memes are a powerful yet challenging medium for content moderation, often masking harmful intent behind humor, irony, or cultural symbolism. Conventional moderation systems "especially those relying on explicit text" frequently fail…

Information Retrieval · Computer Science 2025-10-20 Sayantan Adak , Somnath Banerjee , Rajarshi Mandal , Avik Halder , Sayan Layek , Rima Hazra , Animesh Mukherjee

As social media has become a predominant mode of communication globally, the rise of abusive content threatens to undermine civil discourse. Recognizing the critical nature of this issue, a significant body of research has been dedicated to…

Computation and Language · Computer Science 2024-05-21 Xinyu Wang , Sai Koneru , Pranav Narayanan Venkit , Brett Frischmann , Sarah Rajtmajer

The pervasiveness of online toxicity, including hate speech and trolling, disrupts digital interactions and online well-being. Previous research has mainly focused on post-hoc moderation, overlooking the real-time emotional dynamics of…

Human-Computer Interaction · Computer Science 2025-09-03 Akriti Verma , Shama Islam , Valeh Moghaddam , Adnan Anwar

Toxicity annotators and content moderators often default to mental shortcuts when making decisions. This can lead to subtle toxicity being missed, and seemingly toxic but harmless content being over-detected. We introduce BiasX, a framework…

Computation and Language · Computer Science 2023-05-24 Yiming Zhang , Sravani Nanduri , Liwei Jiang , Tongshuang Wu , Maarten Sap

There is an ongoing debate about how to moderate toxic speech on social media and the impact of content moderation on online discourse. This paper proposes and validates a methodology for measuring the content-moderation-induced distortions…

Social and Information Networks · Computer Science 2026-03-04 Mahyar Habibi , Dirk Hovy , Carlo Schwarz