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Recent advances in large language models have enabled LLM-based agents to achieve strong performance on a variety of benchmarks. However, their performance in real-world deployments often that observed on benchmark settings, especially in…

Artificial Intelligence · Computer Science 2026-02-19 Ruipeng Wang , Yuxin Chen , Yukai Wang , Chang Wu , Junfeng Fang , Xiaodong Cai , Qi Gu , Hui Su , An Zhang , Xiang Wang , Xunliang Cai , Tat-Seng Chua

The BrowserGym ecosystem addresses the growing need for efficient evaluation and benchmarking of web agents, particularly those leveraging automation and Large Language Models (LLMs). Many existing benchmarks suffer from fragmentation and…

We introduce WorkBench: a benchmark dataset for evaluating agents' ability to execute tasks in a workplace setting. WorkBench contains a sandbox environment with five databases, 26 tools, and 690 tasks. These tasks represent common business…

Computation and Language · Computer Science 2024-08-06 Olly Styles , Sam Miller , Patricio Cerda-Mardini , Tanaya Guha , Victor Sanchez , Bertie Vidgen

We present Agent-Diff, a novel benchmarking framework for evaluating agentic Large Language Models (LLMs) on real-world productivity software API tasks via code execution. Agentic LLM performance varies due to differences in models,…

Software Engineering · Computer Science 2026-04-29 Hubert M. Pysklo , Artem Zhuravel , Patrick D. Watson

Proactive agents that anticipate user needs and autonomously execute tasks hold great promise as digital assistants, yet the lack of realistic user simulation frameworks hinders their development. Existing approaches model apps as flat…

Artificial Intelligence · Computer Science 2026-04-02 Deepak Nathani , Cheng Zhang , Chang Huan , Jiaming Shan , Yinfei Yang , Alkesh Patel , Zhe Gan , William Yang Wang , Michael Saxon , Xin Eric Wang

We introduce REAL, a benchmark and framework for multi-turn agent evaluations on deterministic simulations of real-world websites. REAL comprises high-fidelity, deterministic replicas of 11 widely-used websites across domains such as…

The attainment of autonomous operations in mobile computing devices has consistently been a goal of human pursuit. With the development of Large Language Models (LLMs) and Visual Language Models (VLMs), this aspiration is progressively…

Artificial Intelligence · Computer Science 2024-07-08 Jiayi Zhang , Chuang Zhao , Yihan Zhao , Zhaoyang Yu , Ming He , Jianping Fan

Agent self-improvement, where the backbone Large Language Model (LLM) of the agent are trained on trajectories sampled autonomously based on their own policies, has emerged as a promising approach for enhancing performance. Recent…

Computation and Language · Computer Science 2025-08-22 Tianqing Fang , Hongming Zhang , Zhisong Zhang , Kaixin Ma , Wenhao Yu , Haitao Mi , Dong Yu

Some standardized environments have been designed for partially observable multi-agent cooperation, but we find most current environments are synchronous, whereas real-world agents often have their own action spaces leading to asynchrony.…

Multiagent Systems · Computer Science 2023-05-16 Meng Yao , Xueou Feng , Qiyue Yin

Beyond scratch coding, exploiting large-scale code repositories (e.g., GitHub) for practical tasks is vital in real-world software development, yet current benchmarks rarely evaluate code agents in such authentic, workflow-driven scenarios.…

To tackle increasingly complex tasks, recent research on mobile agents has shifted towards multi-agent collaboration. Current mobile multi-agent systems are primarily deployed in the cloud, leading to high latency and operational costs. A…

Artificial Intelligence · Computer Science 2025-11-18 Biao Yi , Xavier Hu , Yurun Chen , Shengyu Zhang , Hongxia Yang , Fan Wu

User reviews published in mobile app repositories are essential for understanding user satisfaction and engagement within a specific market segment. Manual analysis of reviews is impractical due to the large data volume, and automated…

Software Engineering · Computer Science 2024-06-10 Quim Motger , Xavier Franch , Vincenzo Gervasi , Jordi Marco

Recent advances in browser-based LLM agents have shown promise for automating tasks ranging from simple form filling to hotel booking or online shopping. Current benchmarks measure agent performance in controlled environments, such as…

Artificial Intelligence · Computer Science 2025-10-07 Su Kara , Fazle Faisal , Suman Nath

Mobile GUI agents have shown strong potential in real-world automation and practical applications. However, most existing agents remain reactive, making decisions mainly from current screen, which limits their performance on long-horizon…

Artificial Intelligence · Computer Science 2026-01-08 Yilin Cao , Yufeng Zhong , Zhixiong Zeng , Liming Zheng , Jing Huang , Haibo Qiu , Peng Shi , Wenji Mao , Wan Guanglu

Intense competition in the mobile apps market means it is important to maintain high levels of app reliability to avoid losing users. Yet despite its importance, app reliability is underexplored in the research literature. To address this…

Software Engineering · Computer Science 2022-06-22 Chathrie Wimalasooriya , Sherlock A. Licorish , Daniel Alencar da Costa , Stephen G. MacDonell

Comprehensive evaluation of mobile agents can significantly advance their development and real-world applicability. However, existing benchmarks lack practicality and scalability due to the extensive manual effort in defining task reward…

Artificial Intelligence · Computer Science 2025-09-25 Jiahui Sun , Zhichao Hua , Yubin Xia

As AI agents integrate into enterprise applications, their evaluation demands benchmarks that reflect the complexity of real-world operations. Instead, existing benchmarks overemphasize open-domains such as code, use narrow accuracy…

Artificial Intelligence · Computer Science 2026-02-03 Amanda Dsouza , Ramya Ramakrishnan , Charles Dickens , Bhavishya Pohani , Christopher M Glaze

Web agents require massive trajectories to generalize, yet real-world training is constrained by network latency, rate limits, and safety risks. We introduce \textbf{WebWorld} series, the first open-web simulator trained at scale. While…

Artificial Intelligence · Computer Science 2026-02-17 Zikai Xiao , Jianhong Tu , Chuhang Zou , Yuxin Zuo , Zhi Li , Peng Wang , Bowen Yu , Fei Huang , Junyang Lin , Zuozhu Liu

Undeniably, the advent of mobile applications has brought new frontiers to usability engineering. To date, ongoing research has shown significant efforts to adopt and adapt usability principles to the mobile computing environment. One of…

Human-Computer Interaction · Computer Science 2026-04-13 Pawel Weichbroth

When a phone-use agent avoids harm, does that show safety, or simply inability to act? Existing evaluations often cannot tell. A harmful outcome may be avoided because the agent recognized the risk and chose the safe action, or because it…