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This study has proposed an E-textbook platform, MetaCQ, which integrates ITS and OLM to enable users to monitor their study progress. The platform adopts a chatbot to generate MCQs and manage learners' study data and their learning model.…

Human-Computer Interaction · Computer Science 2025-12-02 Beier Wang , Xueting Huang

The advent of Artificial Intelligence (AI) tools, such as Large Language Models, has introduced new possibilities for Qualitative Data Analysis (QDA), offering both opportunities and challenges. To help navigate the responsible integration…

Computers and Society · Computer Science 2026-03-02 Elisabeth Kirsten , Annalina Buckmann , Leona Lassak , Nele Borgert , Abraham Mhaidli , Steffen Becker

Ensuring worker safety remains a critical challenge in modern manufacturing environments. Industry 5.0 reorients the prevailing manufacturing paradigm toward more human-centric operations. Using a design science research methodology, we…

Unstructured clinical notes contain essential patient information but are challenging for physicians to search and interpret efficiently. Although large language models (LLMs) have shown promise in question answering (QA), most existing…

Human-Computer Interaction · Computer Science 2025-05-27 Dina Albassam

This study presents an innovative enhancement to retrieval-augmented generation (RAG) systems by seamlessly integrating fine-tuned large language models (LLMs) with vector databases. This integration capitalizes on the combined strengths of…

Information Retrieval · Computer Science 2024-02-28 Keshav Rangan , Yiqiao Yin

Automated teaching assistants and chatbots have significant potential to reduce the workload of human instructors, especially for logistics-related question answering, which is important to students yet repetitive for instructors. However,…

Computers and Society · Computer Science 2024-07-24 Nigel Fernandez , Alexander Scarlatos , Andrew Lan

Regulatory compliance in the pharmaceutical industry entails navigating through complex and voluminous guidelines, often requiring significant human resources. To address these challenges, our study introduces a chatbot model that utilizes…

Computation and Language · Computer Science 2024-02-07 Jaewoong Kim , Moohong Min

Large-scale language models (LLMs) have emerged as a groundbreaking innovation in the realm of question-answering and conversational agents. These models, leveraging different deep learning architectures such as Transformers, are trained on…

Software Engineering · Computer Science 2023-07-18 Fardin Ahsan Sakib , Saadat Hasan Khan , A. H. M. Rezaul Karim

Providing the best customer experience is one of the primary concerns for the firms that are based online. The advancement of machine learning is revolutionising the company's attitude towards the client through improving the service…

Computation and Language · Computer Science 2022-07-22 Rejwan Bin Sulaiman

This paper introduces UQA, a novel dataset for question answering and text comprehension in Urdu, a low-resource language with over 70 million native speakers. UQA is generated by translating the Stanford Question Answering Dataset…

Computation and Language · Computer Science 2024-07-24 Samee Arif , Sualeha Farid , Awais Athar , Agha Ali Raza

Conversational AI and Question-Answering systems (QASs) for knowledge graphs (KGs) are both emerging research areas: they empower users with natural language interfaces for extracting information easily and effectively. Conversational AI…

Computation and Language · Computer Science 2023-02-14 Reham Omar , Omij Mangukiya , Panos Kalnis , Essam Mansour

The recent advancements in Artificial Intelligence (AI) in general, and in Natural Language Processing (NLP) in particular, and some of its applications such as chatbots, have led to their implementation in different domains like education,…

Computation and Language · Computer Science 2025-09-05 Hicham Bourhil , Yacine El Younoussi

Despite the growing importance of Arabic as a global language, there is a notable lack of language models pre-trained exclusively on Arabic data. This shortage has led to limited benchmarks available for assessing language model performance…

Computation and Language · Computer Science 2024-07-02 Shahad Al-Khalifa , Hend Al-Khalifa

Diagnostic errors in healthcare persist as a critical challenge, with increasing numbers of patients turning to online resources for health information. While AI-powered healthcare chatbots show promise, there exists no standardized and…

Artificial Intelligence · Computer Science 2024-12-18 Deep Bhatt , Surya Ayyagari , Anuruddh Mishra

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

Artificial Intelligence · Computer Science 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

AI chatbots have made vast strides in technology improvement in recent years and are already operational in many industries. Advanced Natural Language Processing techniques, based on deep networks, efficiently process user requests to carry…

Computation and Language · Computer Science 2021-05-17 Nathan Dolbir , Triyasha Dastidar , Kaushik Roy

ChatGPT is a powerful large language model (LLM) that covers knowledge resources such as Wikipedia and supports natural language question answering using its own knowledge. Therefore, there is growing interest in exploring whether ChatGPT…

Computation and Language · Computer Science 2023-09-21 Yiming Tan , Dehai Min , Yu Li , Wenbo Li , Nan Hu , Yongrui Chen , Guilin Qi

Large Language Models (LLMs) often struggle with tasks requiring mathematical reasoning, particularly multiple-choice questions (MCQs). To address this issue, we developed LLaMa-SciQ, an educational chatbot designed to assist college…

Artificial Intelligence · Computer Science 2024-09-26 Marc-Antoine Allard , Matin Ansaripour , Maria Yuffa , Paul Teiletche

With the exponential growth of digital data and the increasing complexity of legal documentation, there is a pressing need for efficient and intelligent tools to streamline the handling of legal documents.With the recent developments in the…

Artificial Intelligence · Computer Science 2023-11-22 Pranav Nataraj Devaraj , Rakesh Teja P , Aaryav Gangrade , Manoj Kumar R

This paper presents our experience developing a Llama-based chatbot for question answering about continuous integration and continuous delivery (CI/CD) at Ericsson, a multinational telecommunications company. Our chatbot is designed to…

Software Engineering · Computer Science 2024-08-20 Daksh Chaudhary , Sri Lakshmi Vadlamani , Dimple Thomas , Shiva Nejati , Mehrdad Sabetzadeh
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