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University students often spend a considerable amount of time seeking answers to common questions from administrators or teachers. This can become tedious for both parties, leading to a need for a solution. In response, this paper proposes…

Computers and Society · Computer Science 2026-04-20 Goitom Ybrah Hailu , Hadush Hailu , Shishay Welay

With the ever-increasing utilization of natural language processing (NLP), we started to witness over the past few years a significant transformation in our interaction with legal texts. This technology has advanced the analysis and…

Computation and Language · Computer Science 2023-06-12 Rabee Qasem , Banan Tantour , Mohammed Maree

Smart systems for Universities powered by Artificial Intelligence have been massively developed to help humans in various tasks. The chatbot concept is not something new in today society which is developing with recent technology. College…

Computation and Language · Computer Science 2021-05-26 Yurio Windiatmoko , Ahmad Fathan Hidayatullah , Ridho Rahmadi

Question answering systems face critical limitations in languages with limited resources and scarce data, making the development of robust models especially challenging. The Quranic QA system holds significant importance as it facilitates a…

Computation and Language · Computer Science 2025-01-30 Islam Oshallah , Mohamed Basem , Ali Hamdi , Ammar Mohammed

Religious teachings can sometimes be complex and challenging to grasp, but chatbots can serve as effective assistants in this domain. Large Language Model (LLM) based chatbots, powered by Natural Language Processing (NLP), can connect…

Computation and Language · Computer Science 2025-12-10 Ahmet Yusuf Alan , Enis Karaarslan , Omer Aydin

Accessing and comprehending religious texts, particularly the Quran (the sacred scripture of Islam) and Ahadith (the corpus of the sayings or traditions of the Prophet Muhammad), in today's digital era necessitates efficient and accurate…

Computation and Language · Computer Science 2024-09-17 Faiza Qamar , Seemab Latif , Rabia Latif

Nowadays, Question Answering (QA) tasks receive significant research focus, particularly with the development of Large Language Model (LLM) such as Chat GPT [1]. LLM can be applied to various domains, but it contradicts the principles of…

Computation and Language · Computer Science 2023-10-13 Muhammad Razif Rizqullah , Ayu Purwarianti , Alham Fikri Aji

Retrieval-based chatbots leverage human-verified Q\&A knowledge to deliver accurate, verifiable responses, making them ideal for customer-centric applications where compliance with regulatory and operational standards is critical. To…

Computation and Language · Computer Science 2025-10-13 Mengze Hong , Chen Jason Zhang , Di Jiang , Yuanqin He

With the rise of online education platforms, there is a growing abundance of educational content across various domain. It can be difficult to navigate the numerous available resources to find the most suitable training, especially in…

Computation and Language · Computer Science 2024-12-03 Batuhan Sariturk , Rabia Bayraktar , Merve Elmas Erdem

This paper investigates the use of artificial intelligence chatbots for patient-specific question answering (QA) from clinical notes using several large language model (LLM) based systems: ChatGPT (versions 3.5 and 4), Google Bard, and…

Computation and Language · Computer Science 2023-06-06 Alaleh Hamidi , Kirk Roberts

In the current era, a multitude of language models has emerged to cater to user inquiries. Notably, the GPT-3.5 Turbo language model has gained substantial attention as the underlying technology for ChatGPT. Leveraging extensive parameters,…

Computation and Language · Computer Science 2023-12-14 Hossein Bahak , Farzaneh Taheri , Zahra Zojaji , Arefeh Kazemi

Dialogue State Tracking (DST) is an essential element of conversational AI with the objective of deeply understanding the conversation context and leading it toward answering user requests. Due to high demands for open-domain and multi-turn…

Computation and Language · Computer Science 2025-10-02 Samin Mahdipour Aghabagher , Saeedeh Momtazi

Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…

Computation and Language · Computer Science 2020-06-08 Anthony Colas , Trung Bui , Franck Dernoncourt , Moumita Sinha , Doo Soon Kim

Mental healthcare services in the UK lack tools and resources to address the cultural needs of Muslim women, often leaving them feeling as though their values are pathologised and limiting trust and engagement [1]. Despite growing awareness…

Human-Computer Interaction · Computer Science 2026-03-10 Yasmin Zaraket , Céline Mougenot

Large Language Models (LLMs) are rapidly transforming how communities access, interpret, and circulate knowledge, and religious communities are no exception. Chatbots powered by LLMs are beginning to reshape authority, pedagogy, and…

Computers and Society · Computer Science 2026-01-13 Muhammad Aurangzeb Ahmad

A chatbot is an intelligent software application that automates conversations and engages users in natural language through messaging platforms. Leveraging artificial intelligence (AI), chatbots serve various functions, including customer…

Computation and Language · Computer Science 2025-01-03 Lamya Benaddi , Charaf Ouaddi , Adnane Souha , Abdeslam Jakimi , Mohamed Rahouti , Mohammed Aledhari , Diogo Oliveira , Brahim Ouchao

Large Language Models (LLMs) have created opportunities for designing chatbots that can support complex question-answering (QA) scenarios and improve news audience engagement. However, we still lack an understanding of what roles…

Human-Computer Interaction · Computer Science 2024-03-26 Md Naimul Hoque , Ayman Mahfuz , Mayukha Kindi , Naeemul Hassan

The advent of Large Language Models (LLMs) has revolutionized Natural Language Processing, yet their application in high-stakes, specialized domains like religious question answering is hindered by challenges like hallucination and…

Computation and Language · Computer Science 2025-10-30 Mohammad Aghajani Asl , Behrooz Minaei Bidgoli

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

Computers and Society · Computer Science 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

We present TruthBot, an all-in-one multilingual conversational chatbot designed for seeking truth (trustworthy and verified information) on specific topics. It helps users to obtain information specific to certain topics, fact-check…

Social and Information Networks · Computer Science 2021-02-02 Ankur Gupta , Yash Varun , Prarthana Das , Nithya Muttineni , Parth Srivastava , Hamim Zafar , Tanmoy Chakraborty , Swaprava Nath
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