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Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

While both agent interaction and personalisation are vibrant topics in research on large language models (LLMs), there has been limited focus on the effect of language interaction on the behaviour of persona-conditioned LLM agents. Such an…

Computation and Language · Computer Science 2024-02-06 Ivar Frisch , Mario Giulianelli

This paper presents a novel application of large language models (LLMs) to enhance user comprehension of privacy policies through an interactive dialogue agent. We demonstrate that LLMs significantly outperform traditional models in tasks…

Human-Computer Interaction · Computer Science 2024-10-17 Bolun Sun , Yifan Zhou , Haiyun Jiang

Large language models (LLMs) have traditionally been aligned through one-size-fits-all approaches that assume uniform human preferences, fundamentally overlooking the diversity in user values and needs. This paper introduces a comprehensive…

Computation and Language · Computer Science 2025-05-23 Jia-Nan Li , Jian Guan , Songhao Wu , Wei Wu , Rui Yan

Empowering large language models with long-term memory is crucial for building agents that adapt to users' evolving needs. Existing evaluations of this capability typically interleave preference-related dialogues with irrelevant…

Artificial Intelligence · Computer Science 2026-05-19 Shuochen Liu , Junyi Zhu , Long Shu , Junda Lin , Yuhao Chen , Haotian Zhang , Chao Zhang , Derong Xu , Jia Li , Bo Tang , Zhiyu Li , Feiyu Xiong , Enhong Chen , Tong Xu

Large Language Models (LLMs)-based agents have made impressive progress in reasoning and tool use, enabling them to solve complex tasks. However, their ability to proactively collaborate with users, especially when goals are vague,…

Large Language Models (LLMs) have become a popular interface for human-AI interaction, supporting information seeking and task assistance through natural, multi-turn dialogue. To respond to users within multi-turn dialogues, the…

Computation and Language · Computer Science 2026-04-16 Fengran Mo , Yifan Gao , Sha Li , Hansi Zeng , Xin Liu , Zhaoxuan Tan , Xian Li , Jianshu Chen , Dakuo Wang , Meng Jiang

Large Language Models (LLMs) have demonstrated remarkable success in conversational systems by generating human-like responses. However, they can fall short, especially when required to account for personalization or specific knowledge. In…

Computation and Language · Computer Science 2025-11-12 Soyeong Jeong , Aparna Elangovan , Emine Yilmaz , Oleg Rokhlenko

Recent advancements in generative AI have significantly increased interest in personalized agents. With increased personalization, there is also a greater need for being able to trust decision-making and action taking capabilities of these…

Information Retrieval · Computer Science 2025-04-10 Chirag Shah , Hideo Joho , Kirandeep Kaur , Preetam Prabhu Srikar Dammu

Web agents have emerged as a promising direction to automate Web task completion based on user instructions, significantly enhancing user experience. Recently, Web agents have evolved from traditional agents to Large Language Models…

Computation and Language · Computer Science 2025-03-25 Hongru Cai , Yongqi Li , Wenjie Wang , Fengbin Zhu , Xiaoyu Shen , Wenjie Li , Tat-Seng Chua

With the rise of smart personal devices, service-oriented human-agent interactions have become increasingly prevalent. This trend highlights the need for personalized dialogue assistants that can understand user-specific traits to…

Computation and Language · Computer Science 2025-11-27 Zhaopei Huang , Qifeng Dai , Guozheng Wu , Xiaopeng Wu , Kehan Chen , Chuan Yu , Xubin Li , Tiezheng Ge , Wenxuan Wang , Qin Jin

Large Language Models (LLMs) are increasingly serving as personal assistants, where users share complex and diverse preferences over extended interactions. However, assessing how well LLMs can follow these preferences in realistic,…

Artificial Intelligence · Computer Science 2026-03-05 Qianyun Guo , Yibo Li , Yue Liu , Bryan Hooi

Personalization in social robotics is critical for fostering effective human-robot interactions, yet systems often face the cold start problem, where initial user preferences or characteristics are unavailable. This paper proposes a novel…

Human-Computer Interaction · Computer Science 2025-04-03 Hamed Rahimi , Jeanne Cattoni , Meriem Beghili , Mouad Abrini , Mahdi Khoramshahi , Maribel Pino , Mohamed Chetouani

Personalization is one of the next milestones in advancing AI capability and alignment. We introduce PersonaMem-v2, the state-of-the-art dataset for LLM personalization that simulates 1,000 realistic user-chatbot interactions on 300+…

Personalized alignment is essential for enabling large language models (LLMs) to engage effectively in user-centric dialogue. While recent prompt-based and offline optimization methods offer preliminary solutions, they fall short in…

Computation and Language · Computer Science 2025-12-12 Weixiang Zhao , Xingyu Sui , Yulin Hu , Jiahe Guo , Haixiao Liu , Biye Li , Yanyan Zhao , Bing Qin , Ting Liu

Existing methods for AI psychological counselors predominantly rely on supervised fine-tuning using static dialogue datasets. However, this contrasts with human experts, who continuously refine their proficiency through clinical practice…

Artificial Intelligence · Computer Science 2026-04-29 Yutao Yang , Junsong Li , Qianjun Pan , Jie Zhou , Kai Chen , Qin Chen , Jingyuan Zhao , Ningning Zhou , Xin Li , Liang He

A long-standing challenge in developing accurate recommendation models is simulating user behavior, mainly due to the complex and stochastic nature of user interactions. Towards this, one promising line of work has been the use of Large…

Information Retrieval · Computer Science 2025-09-15 Himanshu Thakur , Eshani Agrawal , Smruthi Mukund

Large Language Models (LLMs) excel at producing broadly relevant text, but this generality becomes a limitation when user-specific preferences are required, such as recommending restaurants or planning travel. In these scenarios, users…

Machine Learning · Computer Science 2025-10-21 Ioannis Tsaknakis , Bingqing Song , Shuyu Gan , Dongyeop Kang , Alfredo Garcia , Gaowen Liu , Charles Fleming , Mingyi Hong

Lexical alignment, where speakers start to use similar words across conversation, is known to contribute to successful communication. However, its implementation in conversational agents remains underexplored, particularly considering the…

Computation and Language · Computer Science 2025-11-05 Keara Schaaij , Roel Boumans , Tibor Bosse , Iris Hendrickx

The proliferation of AI agents, with their complex and context-dependent actions, renders conventional privacy paradigms obsolete. This position paper argues that the current model of privacy management, rooted in a user's unilateral…

Human-Computer Interaction · Computer Science 2025-08-12 Shuning Zhang , Ying Ma , Jingruo Chen , Simin Li , Xin Yi , Hewu Li