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In the context of the high energy demand of large language models (LLMs) and growing concerns about global warming, there is significant demand for actionable recommendations that can help reduce emissions when utilizing such technologies.…

Large Language Models (LLMs) have transformed numerous domains by providing advanced capabilities in natural language understanding, generation, and reasoning. Despite their groundbreaking applications across industries such as research,…

The past few decades have witnessed an upsurge in data, forming the foundation for data-hungry, learning-based AI technology. Conversational agents, often referred to as AI chatbots, rely heavily on such data to train large language models…

The conversational nature of chatbots poses challenges to designers since their development is different from other software and requires investigating new practices in the context of human-AI interaction and their impact on user…

Large language models (LLMs) like GPT-3 and BERT have revolutionized natural language processing (NLP), yet their environmental costs remain dangerously overlooked. This article critiques the sustainability of LLMs, quantifying their carbon…

Large Language Models (LLMs) are increasingly deployed in real-world applications where users engage in extended, mixed-topic conversations that depend on prior context. Yet, their reliability under realistic multi-turn interactions remains…

As large language models (LLMs) are increasingly used in domain-specific applications, including climate change and environmental research, understanding their energy footprint has become an important concern. The growing adoption of…

Large language models (LLMs) are now accessible to anyone with a computer, a web browser, and an internet connection via browser-based interfaces, shifting the dynamics of participation in AI development. This article examines how…

Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…

Conversation with chatbots based on Large Language Models (LLMs) such as ChatGPT has become one of the major forms of interaction with Artificial Intelligence (AI) in everyday life. What makes this interaction so convenient is that…

Student commitment towards a learning recommendation is not separable from their understanding of the reasons it was recommended to them; and their ability to modify it based on that understanding. Among explainability approaches, chatbots…

Users can discuss a wide range of topics with large language models (LLMs), but they do not always prefer solving problems or getting information through lengthy conversations. This raises an intriguing HCI question: How does instructing…

This study investigates the design, development, and evaluation of a Large Language Model (LLM)-based chatbot for teaching English conversations in an English as a Foreign Language (EFL) context. Employing the Design and Development…

The rapid convergence of artificial intelligence (AI) toward conversational chatbot interfaces marks a critical moment for the industry. This paper argues that the chatbot paradigm is not a neutral interface choice, but a dominant…

A chatbot's personality design is key to interaction quality. As chatbots evolved from rule-based systems to those powered by large language models (LLMs), evaluating the effectiveness of their personality design has become increasingly…

Large Language Models (LLMs) have transformed human-computer interaction by enabling natural language-based communication with AI-powered chatbots. These models are designed to be intuitive and user-friendly, allowing users to articulate…

Human-LLM conversations are increasingly becoming more pervasive in peoples' professional and personal lives, yet many users still struggle to elicit helpful responses from LLM Chatbots. One of the reasons for this issue is users' lack of…

Chatbots have been an interesting application of natural language generation since its inception. With novel transformer based Generative AI methods, building chatbots have become trivial. Chatbots which are targeted at specific domains for…

Large language models (LLMs) provide a new way to build chatbots by accepting natural language prompts. Yet, it is unclear how to design prompts to power chatbots to carry on naturalistic conversations while pursuing a given goal, such as…

Research shows that dialogue, the interactive process through which participants articulate their thinking, plays a central role in constructing shared understanding, coordinating action, and shaping learning outcomes in teams. Analysing…