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Web agents have emerged as a promising direction to automate Web task completion based on user instructions, significantly enhancing user experience. Recently, Web agents have evolved from traditional agents to Large Language Models…

Computation and Language · Computer Science 2025-03-25 Hongru Cai , Yongqi Li , Wenjie Wang , Fengbin Zhu , Xiaoyu Shen , Wenjie Li , Tat-Seng Chua

Large language models (LLMs) have significantly advanced Natural Language Processing (NLP) tasks in recent years. However, their universal nature poses limitations in scenarios requiring personalized responses, such as recommendation…

Computation and Language · Computer Science 2024-11-08 Stanisław Woźniak , Bartłomiej Koptyra , Arkadiusz Janz , Przemysław Kazienko , Jan Kocoń

For aligning large language models (LLMs), prior work has leveraged reinforcement learning via human feedback (RLHF) or variations of direct preference optimization (DPO). While DPO offers a simpler framework based on maximum likelihood…

Artificial Intelligence · Computer Science 2025-05-27 Anirudhan Badrinath , Prabhat Agarwal , Jiajing Xu

Large language model (LLM) personalization aims to align model outputs with individuals' unique preferences and opinions. While recent efforts have implemented various personalization methods, a unified theoretical framework that can…

Computation and Language · Computer Science 2025-09-30 Xinliang Frederick Zhang , Nick Beauchamp , Lu Wang

Large Language Models (LLMs) excel in handling general knowledge tasks, yet they struggle with user-specific personalization, such as understanding individual emotions, writing styles, and preferences. Personalized Large Language Models…

Artificial Intelligence · Computer Science 2025-09-23 Jiahong Liu , Zexuan Qiu , Zhongyang Li , Quanyu Dai , Wenhao Yu , Jieming Zhu , Minda Hu , Menglin Yang , Tat-Seng Chua , Irwin King

Effective emotional support hinges on understanding users' emotions and needs to provide meaningful comfort during multi-turn interactions. Large Language Models (LLMs) show great potential for expressing empathy; however, they often…

Computation and Language · Computer Science 2025-05-23 Jing Ye , Lu Xiang , Yaping Zhang , Chengqing Zong

In this work, we introduce the task of life-long personalization of large language models. While recent mainstream efforts in the LLM community mainly focus on scaling data and compute for improved capabilities of LLMs, we argue that it is…

Computation and Language · Computer Science 2024-12-18 Tiannan Wang , Meiling Tao , Ruoyu Fang , Huilin Wang , Shuai Wang , Yuchen Eleanor Jiang , Wangchunshu Zhou

Abbreviation expansion is a strategy used to speed up communication by limiting the amount of typing and using a language model to suggest expansions. Here we look at personalizing a Large Language Model's (LLM) suggestions based on prior…

Computation and Language · Computer Science 2023-12-25 Katrin Tomanek , Shanqing Cai , Subhashini Venugopalan

Aligning language models to human expectations, e.g., being helpful and harmless, has become a pressing challenge for large language models. A typical alignment procedure consists of supervised fine-tuning and preference learning. Most…

Machine Learning · Computer Science 2024-02-27 Tianchi Cai , Xierui Song , Jiyan Jiang , Fei Teng , Jinjie Gu , Guannan Zhang

Personalizing large language models (LLMs) to accommodate diverse user preferences is essential for enhancing alignment and user satisfaction. Traditional reinforcement learning from human feedback (RLHF) approaches often rely on monolithic…

Machine Learning · Computer Science 2025-04-22 Avinandan Bose , Zhihan Xiong , Yuejie Chi , Simon Shaolei Du , Lin Xiao , Maryam Fazel

Personalizing large language models (LLMs) for individual users has become increasingly important as they are progressively integrated into real-world applications to support users' daily lives. However, existing personalization approaches…

Information Retrieval · Computer Science 2026-03-31 Xiaoyan Zhao , Juntao You , Yang Zhang , Wenjie Wang , Hong Cheng , Fuli Feng , See-Kiong Ng , Tat-Seng Chua

Code Community Question Answering (CCQA) seeks to tackle programming-related issues, thereby boosting productivity in both software engineering and academic research. Recent advancements in Reinforcement Learning from Human Feedback (RLHF)…

Computation and Language · Computer Science 2024-06-04 Hongyu Yang , Liyang He , Min Hou , Shuanghong Shen , Rui Li , Jiahui Hou , Jianhui Ma , Junda Zhao

We study how to fine-tune LLMs using user-edit deployment data consisting of a set of context, an agent's response, and user edits. This deployment data is naturally generated by users in applications such as LLMs-based writing assistants…

Machine Learning · Computer Science 2026-01-28 Dipendra Misra , Aldo Pacchiano , Ta-Chung Chi , Ge Gao

Recently, Product Question Answering (PQA) on E-Commerce platforms has attracted increasing attention as it can act as an intelligent online shopping assistant and improve the customer shopping experience. Its key function, automatic answer…

Computation and Language · Computer Science 2021-12-28 Yang Deng , Yaliang Li , Wenxuan Zhang , Bolin Ding , Wai Lam

The increasing demand for personalized interactions with large language models (LLMs) calls for methodologies capable of accurately and efficiently identifying user opinions and preferences. Retrieval augmentation emerges as an effective…

Computation and Language · Computer Science 2025-02-04 Chenkai Sun , Ke Yang , Revanth Gangi Reddy , Yi R. Fung , Hou Pong Chan , Kevin Small , ChengXiang Zhai , Heng Ji

Current benchmarks for evaluating Large Language Models (LLMs) often do not exhibit enough writing style diversity, with many adhering primarily to standardized conventions. Such benchmarks do not fully capture the rich variety of…

Computation and Language · Computer Science 2025-09-29 Kimberly Le Truong , Riccardo Fogliato , Hoda Heidari , Zhiwei Steven Wu

Accurately modeling user preferences is vital not only for improving recommendation performance but also for enhancing transparency in recommender systems. Conventional user profiling methods, such as averaging item embeddings, often…

Information Retrieval · Computer Science 2025-05-05 Milad Sabouri , Masoud Mansoury , Kun Lin , Bamshad Mobasher

Personalized LLMs can significantly enhance user experiences by tailoring responses to preferences such as helpfulness, conciseness, and humor. However, fine-tuning models to address all possible combinations of user preferences is…

Computation and Language · Computer Science 2026-05-11 Jinyan Su , Jinpeng Zhou , Claire Cardie , Wen Sun

Personalization, the ability to tailor a system to individual users, is an essential factor in user experience with natural language processing (NLP) systems. With the emergence of Large Language Models (LLMs), a key question is how to…

Computation and Language · Computer Science 2023-11-01 Chris Richardson , Yao Zhang , Kellen Gillespie , Sudipta Kar , Arshdeep Singh , Zeynab Raeesy , Omar Zia Khan , Abhinav Sethy

Large Language Model (LLM) personalization aims to align model behaviors with individual user preferences. Existing methods often focus on isolated user histories, neglecting the essential role of inter-user differences. We propose C-BPO, a…

Computation and Language · Computer Science 2026-05-12 Xilai Ma , Liye Zhao , Weijun Yao , Haibing Di , Wenya Wang , Jing Li