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As AI advances in text generation, human trust in AI generated content remains constrained by biases that go beyond concerns of accuracy. This study explores how bias shapes the perception of AI versus human generated content. Through three…

Computation and Language · Computer Science 2025-08-07 Tiffany Zhu , Iain Weissburg , Kexun Zhang , William Yang Wang

People increasingly rely on online sources for health information seeking due to their convenience and timeliness, traditionally using search engines like Google as the primary search agent. Recently, the emergence of generative Artificial…

Human-Computer Interaction · Computer Science 2024-03-18 Xin Sun , Rongjun Ma , Xiaochang Zhao , Zhuying Li , Janne Lindqvist , Abdallah El Ali , Jos A. Bosch

For online health communities, community trust is paramount. Yet, advances in Large Language Models (LLMs) generating advice may erode this trust, especially if users cannot identify whether LLMs have been used. We investigate the…

Human-Computer Interaction · Computer Science 2026-04-22 Yefim Shulman , Agnieszka Kitkowska , Mark Warner

As generative AI models, particularly large language models (LLMs), transform educational feedback practices in higher education (HE) contexts, understanding students' perceptions of different sources of feedback becomes crucial for their…

Human-Computer Interaction · Computer Science 2025-08-13 Audrey Zhang , Yifei Gao , Wannapon Suraworachet , Tanya Nazaretsky , Mutlu Cukurova

As AI-generated and AI-assisted content floods online spaces, source labels attached to such content can distort human reasoning judgments, with downstream consequences for moderation, evaluation, and decision-making. Whether LLMs share…

Human-Computer Interaction · Computer Science 2026-05-29 Mahjabin Nahar , Nafis Irtiza Tripto , Aiping Xiong , Ting-Hao `Kenneth' Huang , Dongwon Lee

Large language models (LLMs) are increasingly used as automated evaluators (LLM-as-a-Judge). This work challenges its reliability by showing that trust judgments by LLMs are biased by disclosed source labels. Using a counterfactual design,…

Artificial Intelligence · Computer Science 2026-04-08 Xin Sun , Di Wu , Sijing Qin , Isao Echizen , Abdallah El Ali , Saku Sugawara

Artificial intelligence systems increasingly generate text intended to provide social and emotional support. Understanding how users perceive empathic qualities in such content is therefore critical. We examined differences in perceived…

Computers and Society · Computer Science 2026-02-20 Jonas Festor , Ivo Snels , Bennett Kleinberg

This paper presents a comprehensive analysis of how AI-generated medical responses are perceived and evaluated by non-experts. A total of 300 participants gave evaluations for medical responses that were either written by a medical doctor…

Human-Computer Interaction · Computer Science 2024-08-29 Shruthi Shekar , Pat Pataranutaporn , Chethan Sarabu , Guillermo A. Cecchi , Pattie Maes

Large Language Models (LLMs) increasingly power generative search engines which, in turn, drive human information seeking and decision making at scale. The extent to which humans trust generative artificial intelligence (GenAI) can…

Computers and Society · Computer Science 2025-04-10 Haiwen Li , Sinan Aral

Large Language Models (LLMs) are increasingly used to generate and edit scientific abstracts, yet their integration into academic writing raises questions about trust, quality, and disclosure. Despite growing adoption, little is known about…

Computers and Society · Computer Science 2026-01-23 Nil-Jana Akpinar , Sandeep Avula , CJ Lee , Brandon Dang , Kaza Razat , Vanessa Murdock

With increasing awareness of the hallucination risks of generative artificial intelligence (AI), we see a growing shift toward providing information tooling to help users determine the veracity of AI-generated answers for themselves. User…

Human-Computer Interaction · Computer Science 2026-03-13 Jessica Irons , Patrick Cooper , Necva Bolucu , Roelien Timmer , Huichen Yang , Changhyun Lee , Brian Jin , Andreas Duenser , Stephen Wan

Perceived trustworthiness underpins how users navigate online information, yet it remains unclear whether large language models (LLMs),increasingly embedded in search, recommendation, and conversational systems, represent this construct in…

Artificial Intelligence · Computer Science 2026-01-19 Gerard Yeo , Svetlana Churina , Kokil Jaidka

Artificial intelligence (AI) methods have been proposed for the prediction of social behaviors which could be reasonably understood from patient-reported information. This raises novel ethical concerns about respect, privacy, and control…

As AI-generated content becomes widespread, so does the risk of misinformation. While prior research has primarily focused on identifying whether content is authentic, much less is known about how such content influences human perception…

Artificial Intelligence · Computer Science 2025-08-15 Zhiqi Shen , Shaojing Fan , Danni Xu , Terence Sim , Mohan Kankanhalli

Advancements in artificial intelligence (AI) over the last decade demonstrate that machines can exhibit communicative behavior and influence how humans think, feel, and behave. In fact, the recent development of ChatGPT has shown that large…

Computation and Language · Computer Science 2024-02-23 Sue Lim , Ralf Schmälzle

With the rapid progress of Large Language Models (LLMs), the general public now has easy and affordable access to applications capable of answering most health-related questions in a personalized manner. These LLMs are increasingly proving…

Artificial Intelligence · Computer Science 2025-10-20 Emma Kondrup , Anne Imouza

As generative artificial intelligence (AI) enables the creation and dissemination of information at massive scale and speed, it is increasingly important to understand how people perceive AI-generated content. One prominent policy proposal…

Computers and Society · Computer Science 2025-04-23 Isabel O. Gallegos , Chen Shani , Weiyan Shi , Federico Bianchi , Izzy Gainsburg , Dan Jurafsky , Robb Willer

People now regularly interface with Large Language Models (LLMs) via speech and text (e.g., Bard) interfaces. However, little is known about the relationship between how users anthropomorphize an LLM system (i.e., ascribe human-like…

Human-Computer Interaction · Computer Science 2024-05-13 Michelle Cohn , Mahima Pushkarna , Gbolahan O. Olanubi , Joseph M. Moran , Daniel Padgett , Zion Mengesha , Courtney Heldreth

As artificial intelligence (AI) becomes integral to economy and society, communication gaps between developers, users, and stakeholders hinder trust and informed decision-making. High-level AI labels, inspired by frameworks like EU energy…

Artificial Intelligence · Computer Science 2025-01-22 Raphael Fischer , Magdalena Wischnewski , Alexander van der Staay , Katharina Poitz , Christian Janiesch , Thomas Liebig

Trustworthy clinical advice is crucial but burdensome when seeking health support from professionals. Inaccessibility and financial burdens present obstacles to obtaining professional clinical advice, even when healthcare is available.…

Human-Computer Interaction · Computer Science 2024-02-14 Delong Du , Richard Paluch , Gunnar Stevens , Claudia Müller
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