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People from different social and demographic groups express diverse perspectives and conflicting opinions on a broad set of topics such as product reviews, healthcare, law, and politics. A fair summary should provide a comprehensive…

Computation and Language · Computer Science 2024-04-02 Yusen Zhang , Nan Zhang , Yixin Liu , Alexander Fabbri , Junru Liu , Ryo Kamoi , Xiaoxin Lu , Caiming Xiong , Jieyu Zhao , Dragomir Radev , Kathleen McKeown , Rui Zhang

Recent studies have explored integrating large language models (LLMs) into recommendation systems but face several challenges, including training-induced bias and bottlenecks from serialized architecture. To effectively address these…

Information Retrieval · Computer Science 2025-09-16 Donghee Han , Hwanjun Song , Mun Yong Yi

We introduce an Analyze-Revise-Finetune (ARF) pipeline that enables smaller open-source language models (LLMs) to surpass substantially larger proprietary models in customer service summarization tasks. The pipeline first analyzes and…

Computation and Language · Computer Science 2026-03-02 Hee-Jin Lee , Zhen Guo , Luchao Jin , Morteza Moazami Goudarzi

Modern natural language generation systems with Large Language Models (LLMs) exhibit the capability to generate a plausible summary of multiple documents; however, it is uncertain if they truly possess the capability of information…

Computation and Language · Computer Science 2024-06-05 Miao Li , Jey Han Lau , Eduard Hovy

This paper presents a novel approach to aligning large language models (LLMs) with individual human preferences, sometimes referred to as Reinforcement Learning from \textit{Personalized} Human Feedback (RLPHF). Given stated preferences…

Artificial Intelligence · Computer Science 2024-07-08 Jin Peng Zhou , Katie Z Luo , Jingwen Gu , Jason Yuan , Kilian Q. Weinberger , Wen Sun

Large Language Models (LLMs) often suffer from hallucinations: output content that is not grounded in the input context, when performing long-form text generation tasks such as summarization. Prior works have shown that hallucinations can…

Computation and Language · Computer Science 2025-12-23 Ting-Yao Hu , Hema Swetha Koppula , Hadi Pouransari , Cem Koc , Oncel Tuzel , Raviteja Vemulapalli

Reinforcement learning (RL) has gained popularity in the realm of recommender systems due to its ability to optimize long-term rewards and guide users in discovering relevant content. However, the successful implementation of RL in…

Information Retrieval · Computer Science 2024-08-21 Nathan Corecco , Giorgio Piatti , Luca A. Lanzendörfer , Flint Xiaofeng Fan , Roger Wattenhofer

As language models become more powerful, training and evaluation are increasingly bottlenecked by the data and metrics used for a particular task. For example, summarization models are often trained to predict human reference summaries and…

Computation and Language · Computer Science 2022-02-17 Nisan Stiennon , Long Ouyang , Jeff Wu , Daniel M. Ziegler , Ryan Lowe , Chelsea Voss , Alec Radford , Dario Amodei , Paul Christiano

Meeting summarization has become a critical task since digital encounters have become a common practice. Large language models (LLMs) show great potential in summarization, offering enhanced coherence and context understanding compared to…

Computation and Language · Computer Science 2025-02-19 Frederic Kirstein , Terry Ruas , Bela Gipp

Aspect-based summarization has attracted significant attention for its ability to generate more fine-grained and user-aligned summaries. While most existing approaches assume a set of predefined aspects as input, real-world scenarios often…

Computation and Language · Computer Science 2025-10-09 Yong-En Tian , Yu-Chien Tang , An-Zi Yen , Wen-Chih Peng

Large Language Models (LLMs) pose a new paradigm of modeling and computation for information tasks. Recommendation systems are a critical application domain poised to benefit significantly from the sequence modeling capabilities and world…

We present a submodular function-based framework for query-focused opinion summarization. Within our framework, relevance ordering produced by a statistical ranker, and information coverage with respect to topic distribution and diverse…

Computation and Language · Computer Science 2016-06-21 Lu Wang , Hema Raghavan , Claire Cardie , Vittorio Castelli

This paper investigates reproducibility challenges in automatic text summarization evaluation. Based on experiments conducted across six representative metrics ranging from classical approaches like ROUGE to recent LLM-based methods…

Computation and Language · Computer Science 2025-09-01 Tanguy Herserant , Vincent Guigue

In abstractive summarization, the challenge of producing concise and accurate summaries arises from the vast amount of information contained in the source document. Consequently, although Large Language Models (LLMs) can generate fluent…

Computation and Language · Computer Science 2024-10-03 Jaepill Choi , Kyubyung Chae , Jiwoo Song , Yohan Jo , Taesup Kim

Large Language Model (LLM)-based recommendation systems leverage powerful language models to generate personalized suggestions by processing user interactions and preferences. Unlike traditional recommendation systems that rely on…

Information Retrieval · Computer Science 2025-05-05 Tina Khezresmaeilzadeh , Jiang Zhang , Dimitrios Andreadis , Konstantinos Psounis

Recommender systems are essential for guiding users through the vast and diverse landscape of digital content by delivering personalized and relevant suggestions. However, improving both personalization and interpretability remains a…

Information Retrieval · Computer Science 2025-08-05 Danial Ebrat , Tina Aminian , Sepideh Ahmadian , Luis Rueda

Opinion summarization in e-commerce encapsulates the collective views of numerous users about a product based on their reviews. Typically, a product on an e-commerce platform has thousands of reviews, each review comprising around 10-15…

Personalised text generation is essential for user-centric information systems, yet most evaluation methods overlook the individuality of users. We introduce \textbf{PREF}, a \textbf{P}ersonalised \textbf{R}eference-free \textbf{E}valuation…

Computation and Language · Computer Science 2025-08-15 Xiao Fu , Hossein A. Rahmani , Bin Wu , Jerome Ramos , Emine Yilmaz , Aldo Lipani

This paper describes an investigation of the robustness of large language models (LLMs) for retrieval augmented generation (RAG)-based summarization tasks. While LLMs provide summarization capabilities, their performance in complex,…

Computation and Language · Computer Science 2024-04-01 Shengjie Liu , Jing Wu , Jingyuan Bao , Wenyi Wang , Naira Hovakimyan , Christopher G Healey

Aligning large language models with humans is challenging due to the inherently multifaceted nature of preference feedback. While existing approaches typically frame this as a multi-objective optimization problem, they often overlook how…

Computation and Language · Computer Science 2025-06-03 Mohamad Chehade , Soumya Suvra Ghosal , Souradip Chakraborty , Avinash Reddy , Dinesh Manocha , Hao Zhu , Amrit Singh Bedi
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