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Product reviews significantly influence purchasing decisions on e-commerce platforms. However, the sheer volume of reviews can overwhelm users, obscuring the information most relevant to their specific needs. Current e-commerce…

Artificial Intelligence · Computer Science 2026-05-08 Millend Roy , Agostino Capponi , Vineet Goyal

Large language models (LLMs) have shown remarkable capabilities in generating user summaries from a long list of raw user activity data. These summaries capture essential user information such as preferences and interests, and therefore are…

Machine Learning · Computer Science 2024-09-09 Chao Wang , Neo Wu , Lin Ning , Jiaxing Wu , Luyang Liu , Jun Xie , Shawn O'Banion , Bradley Green

Due to the exponential growth of information and the need for efficient information consumption the task of summarization has gained paramount importance. Evaluating summarization accurately and objectively presents significant challenges,…

Computation and Language · Computer Science 2024-12-31 Dong Yuan , Eti Rastogi , Fen Zhao , Sagar Goyal , Gautam Naik , Sree Prasanna Rajagopal

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman

As everyday use cases of large language model (LLM) AI assistants have expanded, it is becoming increasingly important to personalize responses to align to different users' preferences and goals. While reinforcement learning from human…

Machine Learning · Computer Science 2026-02-06 Hyunji Nam , Yanming Wan , Mickel Liu , Peter Ahnn , Jianxun Lian , Natasha Jaques

The exponential growth of textual data has created a crucial need for tools that assist users in extracting meaningful insights. Traditional document summarization approaches often fail to meet individual user requirements and lack…

Information Retrieval · Computer Science 2023-07-13 Samira Ghodratnama , Amin Beheshti , Mehrdad Zakershahrak

Developing effective text summarizers remains a challenge due to issues like hallucinations, key information omissions, and verbosity in LLM-generated summaries. This work explores using LLM-generated feedback to improve summary quality by…

Computation and Language · Computer Science 2025-01-28 Hwanjun Song , Taewon Yun , Yuho Lee , Jihwan Oh , Gihun Lee , Jason Cai , Hang Su

Existing multi-document summarization approaches produce a uniform summary for all users without considering individuals' interests, which is highly impractical. Making a user-specific summary is a challenging task as it requires: i)…

Information Retrieval · Computer Science 2024-08-15 Samira Ghodratnama , Mehrdad Zakershahrak

Large language models (LLMs) have shown strong potential in recommendation tasks due to their strengths in language understanding, reasoning and knowledge integration. These capabilities are especially beneficial for review-based…

Computation and Language · Computer Science 2025-09-03 Kaiwen Wei , Jinpeng Gao , Jiang Zhong , Yuming Yang , Fengmao Lv , Zhenyang Li

Evaluating text summarization has been a challenging task in natural language processing (NLP). Automatic metrics which heavily rely on reference summaries are not suitable in many situations, while human evaluation is time-consuming and…

Computation and Language · Computer Science 2024-07-02 Huyen Nguyen , Haihua Chen , Lavanya Pobbathi , Junhua Ding

Recommendation systems are ubiquitous, from Spotify playlist suggestions to Amazon product suggestions. Nevertheless, depending on the methodology or the dataset, these systems typically fail to capture user preferences and generate general…

Information Retrieval · Computer Science 2024-01-15 Angela John , Theophilus Aidoo , Hamayoon Behmanush , Irem B. Gunduz , Hewan Shrestha , Maxx Richard Rahman , Wolfgang Maaß

Reliable evaluation of large language model (LLM)-generated summaries remains an open challenge, particularly across heterogeneous domains and document lengths. We conduct a comprehensive meta-evaluation of 14 automatic summarization…

Computation and Language · Computer Science 2026-04-29 Huyen Nguyen , Haoxuan Zhang , Yang Zhang , Junhua Ding , Haihua Chen

Opinion summarization is expected to digest larger review sets and provide summaries from different perspectives. However, most existing solutions are deficient in epitomizing extensive reviews and offering opinion summaries from various…

Computation and Language · Computer Science 2023-10-23 Han Jiang , Rui Wang , Zhihua Wei , Yu Li , Xinpeng Wang

Personalized opinion summarization is crucial as it considers individual user interests while generating product summaries. Recent studies show that although large language models demonstrate powerful text summarization and evaluation…

Computation and Language · Computer Science 2025-03-04 Yanyue Zhang , Yulan He , Deyu Zhou

The rapid advancement of Large Language Models (LLMs) has opened new opportunities in recommender systems by enabling zero-shot recommendation without conventional training. Despite their potential, most existing works rely solely on users'…

Computation and Language · Computer Science 2026-05-01 Seunghwan Bang , Hwanjun Song

LLM-based agents are emerging as a promising paradigm for simulating user behavior to enhance recommender systems. However, their effectiveness is often limited by existing studies that focus on modeling user ratings for individual items.…

Information Retrieval · Computer Science 2025-11-17 Jiahao Wang , Bokang Fu , Yu Zhu , Yuli Liu

User simulation is increasingly vital to develop and evaluate recommender systems (RSs). While Large Language Models (LLMs) offer promising avenues to simulate user behavior, they often struggle with the absence of specific task alignment…

Human-Computer Interaction · Computer Science 2026-04-20 Tianjun Wei , Huizhong Guo , Yingpeng Du , Zhu Sun , Huang Chen , Dongxia Wang , Jie Zhang

LLM-powered personalization agent systems employ Large Language Models (LLMs) to predict users' behavior from their past activities. However, their effectiveness often hinges on the ability to effectively leverage extensive, long user…

Computation and Language · Computer Science 2025-01-20 Jiaxing Wu , Lin Ning , Luyang Liu , Harrison Lee , Neo Wu , Chao Wang , Sushant Prakash , Shawn O'Banion , Bradley Green , Jun Xie

Personalization, the ability to tailor a system to individual users, is an essential factor in user experience with natural language processing (NLP) systems. With the emergence of Large Language Models (LLMs), a key question is how to…

Computation and Language · Computer Science 2023-11-01 Chris Richardson , Yao Zhang , Kellen Gillespie , Sudipta Kar , Arshdeep Singh , Zeynab Raeesy , Omar Zia Khan , Abhinav Sethy

Interactive recommender systems can dynamically adapt to user feedback, but often suffer from content homogeneity and filter bubble effects due to overfitting short-term user preferences. While recent efforts aim to improve content…

Information Retrieval · Computer Science 2026-05-12 Chongjun Xia , Yanchun Peng , Xianzhi Wang
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