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Instant messaging services are quickly becoming the most dominant form of communication among consumers around the world. Apple iMessage, for example, handles over 2 billion message each day, while WhatsApp claims 16 billion messages from…

Cryptography and Security · Computer Science 2014-03-11 Scott Coull , Kevin Dyer

The world is full of text data, yet text analytics has not traditionally played a large part in statistics education. We consider four different ways to provide students with opportunities to explore whether email messages are unwanted…

Other Statistics · Statistics 2022-10-11 Nicholas J. Horton , Jie Chao , William Finzer , Phebe Palmer

Natural Language Processing (NLP) is an essential subset of artificial intelligence. It has become effective in several domains, such as healthcare, finance, and media, to identify perceptions, opinions, and misuse, among others. Privacy is…

Computation and Language · Computer Science 2025-01-20 Andrick Adhikari , Sanchari Das , Rinku Dewri

Criminal investigations often involve the analysis of messages exchanged through instant messaging apps such as WhatsApp, which can be an extremely effort-consuming task. Our approach integrates knowledge graphs and NLP models to support…

Artificial Intelligence · Computer Science 2025-10-01 Riccardo Pozzi , Valentina Barbera , Renzo Alva Principe , Davide Giardini , Riccardo Rubini , Matteo Palmonari

Today's business ecosystem has become very competitive. Customer satisfaction has become a major focus for business growth. Business organizations are spending a lot of money and human resources on various strategies to understand and…

Computation and Language · Computer Science 2021-10-05 Md. Taufiqul Haque Khan Tusar , Md. Touhidul Islam

Recent advances in Big Data has prompted health care practitioners to utilize the data available on social media to discern sentiment and emotions expression. Health Informatics and Clinical Analytics depend heavily on information gathered…

Computation and Language · Computer Science 2019-02-05 Adil Rajput

Today, the web has become a mandatory platform to express users' opinions, emotions and feelings about various events. Every person using his smartphone can give his opinion about the purchase of a product, the occurrence of an accident,…

Computation and Language · Computer Science 2023-03-21 Kazem Taghandiki , Elnaz Rezaei Ehsan

The growing use of social media has led to the development of several Machine Learning (ML) and Natural Language Processing(NLP) tools to process the unprecedented amount of social media content to make actionable decisions. However, these…

Computation and Language · Computer Science 2021-10-28 Izzat Alsmadi , Kashif Ahmad , Mahmoud Nazzal , Firoj Alam , Ala Al-Fuqaha , Abdallah Khreishah , Abdulelah Algosaibi

This study explores the proactive ability of LLMs to seek user support. We propose metrics to evaluate the trade-off between performance improvements and user burden, and investigate whether LLMs can determine when to request help under…

Computation and Language · Computer Science 2024-10-01 Cheng-Kuang Wu , Zhi Rui Tam , Chao-Chung Wu , Chieh-Yen Lin , Hung-yi Lee , Yun-Nung Chen

Although the NLP community has adopted central differential privacy as a go-to framework for privacy-preserving model training or data sharing, the choice and interpretation of the key parameter, privacy budget $\varepsilon$ that governs…

Computation and Language · Computer Science 2024-03-26 Christopher Weiss , Frauke Kreuter , Ivan Habernal

Social media apps have become very promising and omnipresent in daily life. Most social media apps are used to deliver vital information to those nearby and far away. As our lives become more hectic, many of us strive to limit our usage of…

Computer Vision and Pattern Recognition · Computer Science 2022-10-12 Pavithiran G , Sharan Padmanabhan , Ashwin Kumar BR , Vetriselvi A

Sentiment analysis or opinion mining help to illustrate the phrase NLP (Natural Language Processing). Sentiment analysis has been the most significant topic in recent years. The goal of this study is to solve the sentiment polarity…

Computation and Language · Computer Science 2023-07-06 Fatema Tuz Zohra Anny , Oahidul Islam

The misuse of Large Language Models (LLMs) to infer emotions from text for malicious purposes, known as emotion inference attacks, poses a significant threat to user privacy. In this paper, we investigate the potential of Apple…

Machine Learning · Computer Science 2025-06-05 Mohd. Farhan Israk Soumik , Syed Mhamudul Hasan , Abdur R. Shahid

Recent literature has seen a considerable uptick in $\textit{Differentially Private Natural Language Processing}$ (DP NLP). This includes DP text privatization, where potentially sensitive input texts are transformed under DP to achieve…

Computation and Language · Computer Science 2025-03-13 Stephen Meisenbacher , Alexandra Klymenko , Alexander Karpp , Florian Matthes

LLMs have demonstrated exceptional proficiency in a wide range of NLP tasks. However, a notable gap remains in practical data analysis scenarios, particularly when LLMs are required to process long sequences of unstructured documents, such…

Computation and Language · Computer Science 2026-05-21 Yuefeng Shi , Nedjma Ousidhoum , Jose Camacho-Collados

The prevalent engagement with mobile apps underscores the importance of understanding their data practices. Transparency plays a crucial role in this context, ensuring users to be informed and give consent before any data access occurs.…

Software Engineering · Computer Science 2025-11-04 Liu Wang , Dong Wang , Shidong Pan , Zheng Jiang , Haoyu Wang , Yi Wang

The research project aims to apply an integrated approach to natural language processing NLP to satisfaction surveys. It will focus on understanding and extracting relevant information from survey responses, analyzing feelings, and…

Computation and Language · Computer Science 2023-08-03 Edson B. Pinto-Luque

In the field of social networking services, finding similar users based on profile data is common practice. Smartphones harbor sensor and personal context data that can be used for user profiling. Yet, one vast source of personal data, that…

Social and Information Networks · Computer Science 2019-04-04 Tobias Eichinger , Felix Beierle , Sumsam Ullah Khan , Robin Middelanis , Veeraraghavan Sekar , Sam Tabibzadeh

App store analysis has become an important discipline in recent software engineering research. It empirically studies apps using information mined from their distribution platforms. Information provided by users, such as app reviews, are of…

Software Engineering · Computer Science 2017-03-08 Daniel Martens , Timo Johann

Social media platforms and online forums generate rapid and increasing amount of textual data. Businesses, government agencies, and media organizations seek to perform sentiment analysis on this rich text data. The results of these…

Computation and Language · Computer Science 2020-09-29 Muhammad Haroon Shakeel , Turki Alghamidi , Safi Faizullah , Imdadullah Khan
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