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Background: Open Source Software (OSS) is often seen as an option to mitigate risks of lock-ins. Yet, single-vendor OSS can still result in soft lock-ins due to knowledge asymmetries and technical barriers. Aim: This study explores actors…

Background: Open Source Software (OSS) fuels our global digital infrastructure but is commonly maintained by small groups of people whose time and labor represent a depletable resource. For the OSS projects to stay sustainable, i.e., viable…

Detecting persuasion in argumentative text is a challenging task with important implications for understanding human communication. This work investigates the role of persuasion strategies - such as Attack on reputation, Distraction, and…

Software development is a collaborative task and, hence, involves different persons. Research has shown the relevance of social aspects in the development team for a successful and satisfying project closure. Especially the mood of a team…

Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…

In open-source software (OSS), software vulnerabilities have significantly increased. Although researchers have investigated the perspectives of vulnerability reporters and OSS contributor security practices, understanding the perspectives…

Open-source software (OSS) is widely spread in industry, research, and government. OSS represents an effective development model because it harnesses the decentralized efforts of many developers in a way that scales. As OSS developers work…

While there has been substantial empirical work identifying factors that influence the contribution to, and use of open source software, we have as yet little theory that identifies the key constructs and relationships that would allow us…

Open source software (OSS), playing an increasingly critical role nowadays, has been commonly adopted and integrated in various software products. For many practitioners, selecting and adopting suitable OSS can help them greatly. Though…

In this article, we are interested in the annotation of transcriptions of human-human dialogue taken from meeting records. We first propose a meeting content model where conversational acts are interpreted with respect to their…

Open Source Software (OSS) has become a very important and crucial infrastructure worldwide because of the value it provides. OSS typically depends on contributions from developers across diverse backgrounds and levels of experience. Making…

Open Source Software (OSS) development challenges traditional software engineering practices. In particular, OSS projects are managed by a large number of volunteers, working freely on the tasks they choose to undertake. OSS projects also…

We have selected six myths about the OSS community and have tested whether they are true or not. The purpose of this report is to identify the lessons that can be learned from the development style of the OSS community and the issues that…

Context and Motivation: The increasing complexity of modern software systems often challenges users' abilities to interact with them. Taking established quality attributes such as usability and transparency into account can mitigate this…

We conduct the first comprehensive study of the behavioral factors which predict leader emergence within open source software (OSS) virtual teams. We leverage the full history of developers' interactions with their teammates and projects at…

Persuasion is an important and yet complex aspect of human intelligence. When undertaken through dialogue, the deployment of good arguments, and therefore counterarguments, clearly has a significant effect on the ability to be successful in…

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

The summarization of conversation, that is, discourse over discourse, elevates pragmatic considerations as a pervasive limitation of both summarization and other applications of contemporary conversational AI. Building on impressive…

Software developers and maintainers need to read and understand source programs and other software artifacts. The increase in size and complexity of software drastically affects several quality attributes, especially understandability and…

Open-source software (OSS) often needs to be built by roles who are not contributors. Despite the prevalence of build issues experienced by non-contributors, there is a lack of studies on this topic. This paper presents a study aimed at…