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Open Source Software for Social Good (OSS4SG) projects aim to address critical societal challenges, such as healthcare access and community safety. Understanding the community dynamics and contributor patterns in these projects is essential…

Software Engineering · Computer Science 2026-02-12 Mohamed Ouf , Shayan Noei , Zeph Van Iterson , Mariam Guizani , Ying Zou

As user demands evolve, effectively incorporating feature requests is crucial for maintaining software relevance and user satisfaction. Feature requests, typically expressed in natural language, often suffer from ambiguity or incomplete…

Software Engineering · Computer Science 2025-07-28 Pragyan KC , Rambod Ghandiparsi , Thomas Herron , John Heaps , Mitra Bokaei Hosseini

Scientific open-source software (Sci-OSS) projects are critical for advancing research, yet sustaining these projects long-term remains a major challenge. This paper explores the sustainability of Sci-OSS hosted on GitHub, focusing on two…

Software Engineering · Computer Science 2025-11-12 Sharif Ahmed , Addi Malviya Thakur , Gregory R. Watson , Nasir U. Eisty

Most issue tracking systems for open source software (OSS) development include features for community members to embed visual contents, such as images and videos, to enhance the discussion. Although playing an important role, there is…

Software Engineering · Computer Science 2022-04-29 Vishakha Agrawal , Yong-Han Lin , Jinghui Cheng

The use of free and open source software is gaining momentum due to the ever increasing availability and use of the Internet. Organizations are also now adopting open source software, despite some reservations in particular regarding the…

Software Engineering · Computer Science 2015-12-02 Faheem Ahmed , Piers Campbell , Ahmad Jaffar , Luiz Fernando Capretz

The diverse community members who contribute to the discussions on issue tracking systems of open-source software projects often exhibit complex affective states such as sentiments and tones. These affective states can significantly…

Software Engineering · Computer Science 2021-03-22 Arghavan Sanei , Jinghui Cheng , Bram Adams

Despite the widespread adoption of open source software (OSS), its sustainability remains a critical concern, particularly in light of security vulnerabilities and the often inadequate end-of-service (EoS) processes for OSS projects as they…

Software Engineering · Computer Science 2024-09-18 Tapajit Dey , Brian Fitzgerald , Sherae Daniel

Context: Diversity can impact team communication, productivity, cohesiveness, and creativity. Analyzing the existing knowledge about diversity in open source software (OSS) projects can provide directions for future research and raise…

Software Engineering · Computer Science 2025-06-03 Reydne Santos , Rafa Prado , Ana Paula de Holanda Silva , Kiev Gama , Fernando Castor , Ronnie de Souza Santos

Software engineering and information systems practices seek ultimately to create the flawless product. One of the tools used to improve the quality of software development is the use of metrics. In this paper, metrics retrieved from open…

Software Engineering · Computer Science 2015-11-11 Mamdouh Alenezi , Ibrahim Abunadi

Open Source Software (OSS) projects offer valuable opportunities to train the next generation of software engineers while benefiting projects and society as a whole. While research has extensively explored student participation in OSS and…

Software Engineering · Computer Science 2025-04-25 Italo Santos , Katia Romero Felizardo , Bianca Trinkereinch , Daniel M. German , Igor Steinmacher , Marco A. Gerosa

The sustainability of open source software (OSS) projects hinges on contributor retention. Interpersonal challenges can inhibit a feeling of welcomeness among contributors, particularly from underrepresented groups, which impacts their…

Software Engineering · Computer Science 2024-11-05 Bianca Trinkenreich , Zixuan Feng , Rudrajit Choudhuri , Marco Gerosa , Anita Sarma , Igor Steinmacher

We present an empirical study aimed at analysing the use of viewpoints in an industrial Concurrent Engineering context. Our focus is on the viewpoints expressed in the argumentative process taking place in evaluation meetings. Our results…

Other Computer Science · Computer Science 2016-08-16 Géraldine Martin , Françoise Détienne , Elisabeth Lavigne

$ $Dialogue systems are evaluated depending on their type and purpose. Two categories are often distinguished: (1) task-oriented dialogue systems (TDS), which are typically evaluated on utility, i.e., their ability to complete a specified…

Information Retrieval · Computer Science 2022-04-27 Clemencia Siro , Mohammad Aliannejadi , Maarten de Rijke

Can narratives make arguments more persuasive? And to this end, which narrative features matter most? Although stories are often seen as powerful tools for persuasion, their specific role in online, unstructured argumentation remains…

Computation and Language · Computer Science 2026-03-02 Sara Nabhani , Federico Pianzola , Khalid Al-Khatib , Malvina Nissim

[Context and motivation] Ecosystems developed as Open Source Software (OSS) are considered to be highly innovative and reactive to new market trends due to their openness and wide-ranging contributor base. Participation in OSS often implies…

Software Engineering · Computer Science 2022-08-05 Johan Linåker , Patrick Rempel , Björn Regnell , Patrick Mäder

Open Source Software (OSS) has been widely used in the educational environment largely due to its reduced cost of ownership. While OSS has evolved over the years, challenges exist in its implementation and wide adoption. Foremost among…

Computers and Society · Computer Science 2019-01-04 Ryan Ebardo

Online debate forums provide users a platform to express their opinions on controversial topics while being exposed to opinions from diverse set of viewpoints. Existing work in Natural Language Processing (NLP) has shown that linguistic…

Computation and Language · Computer Science 2020-10-08 Jialu Li , Esin Durmus , Claire Cardie

The success of an open source software (OSS) project requires effective communication among its members. Given that OSS projects often have established social status systems, much communication may happen between individuals of different…

Software Engineering · Computer Science 2021-04-13 Yisi Han , Zhendong Wang , Yang Feng , Zhihong Zhao , Yi Wang

Context and motivation: Contribution Management helps firms engaged in Open Source Software (OSS) ecosystems to motivate what they should contribute and when, but also what they should focus their resources on and to what extent. Such…

Software Engineering · Computer Science 2022-08-05 Johan Linåker , Björn Regnell

Addressing usability in free, libre, and open-source software (FLOSS) is a challenging issue, particularly due to a long-existing "by developer, for developer" mentality. Engaging designers and end-users to work with developers can help…

Human-Computer Interaction · Computer Science 2025-09-24 Jazlyn Hellman , Itai Epstein , Jinghui Cheng , Jin L. C. Guo