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The rise of Generative AI, and Large Language Models (LLMs) in particular, is fundamentally changing cognitive processes in knowledge work, raising critical questions about their impact on human reasoning and problem-solving capabilities.…

Human-Computer Interaction · Computer Science 2025-04-04 Joshua Holstein , Moritz Diener , Philipp Spitzer

Many AI systems focus solely on providing solutions or explaining outcomes. However, complex tasks like research and strategic thinking often benefit from a more comprehensive approach to augmenting the thinking process rather than…

Human-Computer Interaction · Computer Science 2024-12-25 Soya Park , Hari Subramonyam , Chinmay Kulkarni

Qualitative inductive methods are widely used in CSCW and HCI research for their ability to generatively discover deep and contextualized insights, but these inherently manual and human-resource-intensive processes are often infeasible for…

Human-Computer Interaction · Computer Science 2021-02-09 Jialun Aaron Jiang , Kandrea Wade , Casey Fiesler , Jed R. Brubaker

Crime solving is a domain where solution discovery is often serendipitous. Unstructured mechanisms, like Reddit, for crime solving through crowds have failed so far. Mechanisms, collaborations, workflows, and micro-tasks necessary for…

Human-Computer Interaction · Computer Science 2015-11-25 Nitesh Goyal

The promise of human-AI teaming lies in humans and AI working together to achieve performance levels neither could accomplish alone. Effective communication between AI and humans is crucial for teamwork, enabling users to efficiently…

Human-Computer Interaction · Computer Science 2025-08-13 Tina Behzad , Nikolos Gurney , Ning Wang , David V. Pynadath

As reliance on AI systems for decision-making grows, it becomes critical to ensure that human users can appropriately balance trust in AI suggestions with their own judgment, especially in high-stakes domains like healthcare. However, human…

Human-Computer Interaction · Computer Science 2025-01-29 Zichen Chen , Yunhao Luo , Misha Sra

Software engineering increasingly involves making high-stakes decisions under uncertainty, using signals from code, field data, and socio-technical processes. Recent AI-driven support (e.g., anomaly detection, predictive analytics, AIOps,…

Software Engineering · Computer Science 2026-05-05 Roberto Pietrantuono , Luca Giamattei , Stefano Russo , Julien Siebert , Neil Walkinshaw

Large language models are becoming increasingly pervasive and ubiquitous in society via deployment in sociotechnical systems. Yet these language models, be it for classification or generation, have been shown to be biased and behave…

Human-Computer Interaction · Computer Science 2023-12-01 Charvi Rastogi , Marco Tulio Ribeiro , Nicholas King , Harsha Nori , Saleema Amershi

Hybrid human-ML systems increasingly make consequential decisions in a wide range of domains. These systems are often introduced with the expectation that the combined human-ML system will achieve complementary performance, that is, the…

Human-Computer Interaction · Computer Science 2023-11-07 Charvi Rastogi , Liu Leqi , Kenneth Holstein , Hoda Heidari

Many researchers motivate explainable AI with studies showing that human-AI team performance on decision-making tasks improves when the AI explains its recommendations. However, prior studies observed improvements from explanations only…

Artificial Intelligence · Computer Science 2021-01-14 Gagan Bansal , Tongshuang Wu , Joyce Zhou , Raymond Fok , Besmira Nushi , Ece Kamar , Marco Tulio Ribeiro , Daniel S. Weld

Intelligent robots are redefining a multitude of critical domains but are still far from being fully capable of assisting human peers in day-to-day tasks. An important requirement of collaboration is for each teammate to maintain and…

Robotics · Computer Science 2021-09-21 Akkamahadevi Hanni , Yu Zhang

The increasing availability of large-scale datasets has fueled rapid progress across many scientific fields, creating unprecedented opportunities for research and discovery while posing significant analytical challenges. Recent advances in…

Artificial Intelligence · Computer Science 2025-12-01 Erzhuo Shao , Yifang Wang , Yifan Qian , Zhenyu Pan , Han Liu , Dashun Wang

Sensemaking in collaborative work and learning is increasingly supported by GenAI systems, however, emerging evidence suggests that poorly designed GenAI systems tend to provide explicit instruction that groups passively follow, fostering…

Human-Computer Interaction · Computer Science 2026-03-12 Yihang Zhao , Wenxin Zhang , Amy Rechkemmer , Albert Meroño Peñuela , Elena Simperl

Modern statistical machine learning (SML) methods share a major limitation with the early approaches to AI: there is no scalable way to adapt them to new domains. Human learning solves this in part by leveraging a rich, shared, updateable…

Artificial Intelligence · Computer Science 2016-12-26 C. J. C. Burges , T. Hart , Z. Yang , S. Cucerzan , R. W. White , A. Pastusiak , J. Lewis

We develop a decision-theoretic model of human-AI interaction to study when AI assistance improves or impairs human decision-making. A human decision-maker observes private information and receives a recommendation from an AI system, but…

Computer Science and Game Theory · Computer Science 2026-02-17 Saurabh Amin , Amine Bennouna , Daniel Huttenlocher , Dingwen Kong , Liang Lyu , Asuman Ozdaglar

As Multi Agent Reinforcement Learning systems are used in safety critical applications. Understanding why agents make decisions and how they achieve collective behavior is crucial. Existing explainable AI methods struggle in multi agent…

Artificial Intelligence · Computer Science 2025-11-21 Abraham Itzhak Weinberg

Human cognition is constrained by processing limitations, leading to cognitive overload and inefficiencies in knowledge synthesis and decision-making. Large Language Models (LLMs) present an opportunity for cognitive augmentation, but their…

Human-Computer Interaction · Computer Science 2025-04-21 Xiangrong , Zhu , Yuan Xu , Tianjian Liu , Jingwei Sun , Yu Zhang , Xin Tong

The integration of conversational artificial intelligence (AI) into mental health care promises a new horizon for therapist-client interactions, aiming to closely emulate the depth and nuance of human conversations. Despite the potential,…

Multimedia · Computer Science 2024-10-22 Yuqi Chu , Lizi Liao , Zhiyuan Zhou , Chong-Wah Ngo , Richang Hong

Effective communication is essential in collaborative tasks, so AI-equipped robots working alongside humans need to be able to explain their behaviour in order to cooperate effectively and earn trust. We analyse and classify communications…

Human-Computer Interaction · Computer Science 2024-11-20 Marc Roig Vilamala , Jack Furby , Julian de Gortari Briseno , Mani Srivastava , Alun Preece , Carolina Fuentes Toro