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Online abuse has grown increasingly complex, spanning toxic language, harassment, manipulation, and fraudulent behavior. Traditional machine-learning approaches dependent on static classifiers and labor-intensive labeling struggle to keep…

Computation and Language · Computer Science 2026-04-02 Suraj Kath , Sanket Badhe , Preet Shah , Ashwin Sampathkumar , Shivani Gupta

Large language models (LLMs) are currently at the forefront of intertwining AI systems with human communication and everyday life. Therefore, it is of great importance to evaluate their emerging abilities. In this study, we show that LLMs,…

Computation and Language · Computer Science 2023-10-10 Thilo Hagendorff , Sarah Fabi

This study investigates the capacity of Large Language Models (LLMs) to infer the Big Five personality traits from free-form user interactions. The results demonstrate that a chatbot powered by GPT-4 can infer personality with moderate…

Human-Computer Interaction · Computer Science 2024-05-24 Heinrich Peters , Moran Cerf , Sandra C. Matz

Large Language Models (LLMs) demonstrate increasing conversational fluency, yet instilling them with nuanced, human-like emotional expression remains a significant challenge. Current alignment techniques often address surface-level output…

Computation and Language · Computer Science 2025-11-25 Niranjan Chebrolu , Gerard Christopher Yeo , Kokil Jaidka

Human emotions are often not expressed directly, but regulated according to internal processes and social display rules. For affective computing systems, an understanding of how users regulate their emotions can be highly useful, for…

Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

Large language models (LLMs) excel at generating empathic responses in text-based conversations. But, how reliably do they judge the nuances of empathic communication? We investigate this question by comparing how experts, crowdworkers, and…

Computation and Language · Computer Science 2025-10-06 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Erina Farrell , Bruce Lambert , Matthew Groh

Affect recognition, encompassing emotions, moods, and feelings, plays a pivotal role in human communication. In the realm of conversational artificial intelligence, the ability to discern and respond to human affective cues is a critical…

Computation and Language · Computer Science 2024-08-06 Shutong Feng , Guangzhi Sun , Nurul Lubis , Wen Wu , Chao Zhang , Milica Gašić

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

Effective emotional support hinges on understanding users' emotions and needs to provide meaningful comfort during multi-turn interactions. Large Language Models (LLMs) show great potential for expressing empathy; however, they often…

Computation and Language · Computer Science 2025-05-23 Jing Ye , Lu Xiang , Yaping Zhang , Chengqing Zong

Large language models (LLMs), such as ChatGPT, have rapidly penetrated into people's work and daily lives over the past few years, due to their extraordinary conversational skills and intelligence. ChatGPT has become the fastest-growing…

Computation and Language · Computer Science 2024-09-04 Wenxuan Wang

Large Language Models (LLMs) are increasingly engaged in emotionally vulnerable conversations that extend beyond information seeking to moments of personal distress. As they adopt affective tones and simulate empathy, they risk creating the…

Computation and Language · Computer Science 2026-01-23 Sewon Kim , Jiwon Kim , Seungwoo Shin , Hyejin Chung , Daeun Moon , Yejin Kwon , Hyunsoo Yoon

Large Language Models are increasingly used in conversational systems such as digital personal assistants, shaping how people interact with technology through language. While their responses often sound fluent and natural, they can also…

Computation and Language · Computer Science 2025-12-24 Heet Bodara , Md Masum Mushfiq , Isma Farah Siddiqui

Recent capability increases in large language models (LLMs) open up applications in which groups of communicating generative AI agents solve joint tasks. This poses privacy and security challenges concerning the unauthorised sharing of…

We investigate the role of large language models (LLMs) in supporting mental health by analyzing Reddit posts and comments about mental health conversations with ChatGPT. Our findings reveal that users value ChatGPT as a safe,…

Human-Computer Interaction · Computer Science 2025-10-28 Kyuha Jung , Gyuho Lee , Yuanhui Huang , Yunan Chen

After the inception of emotion recognition or affective computing, it has increasingly become an active research topic due to its broad applications. Over the past couple of decades, emotion recognition models have gradually migrated from…

Computation and Language · Computer Science 2023-08-23 Zixing Zhang , Liyizhe Peng , Tao Pang , Jing Han , Huan Zhao , Bjorn W. Schuller

Large Language Models (LLMs) have demonstrated remarkable capabilities in understanding and generating human-like text, yet they largely operate as reactive agents, responding only when directly prompted. This passivity creates an…

Computation and Language · Computer Science 2026-05-18 Deep Anil Patel , Iain Melvin , Christopher Malon , Martin Renqiang Min

This paper investigates the challenges of affect control in large language models (LLMs), focusing on their ability to express appropriate emotional states during extended dialogues. We evaluated state-of-the-art open-weight LLMs to assess…

Artificial Intelligence · Computer Science 2025-03-05 Gino Franco Fazzi , Julie Skoven Hinge , Stefan Heinrich , Paolo Burelli

Large language models (LLMs) are largely motivated by their performance on popular topics and benchmarks at the time of their release. However, over time, contamination occurs due to significant exposure of benchmark data during training.…

Computation and Language · Computer Science 2026-03-20 Ja Young Lee , Mírian Silva , Mohamed Nasr , Shonda Witherspoon , Enzo Bozzani , Veronique Demers , Radha Ratnaparkhi , Hui Wu , Sara Rosenthal

Many people suffer from mental health problems but not everyone seeks professional help or has access to mental health care. AI chatbots have increasingly become a go-to for individuals who either have mental disorders or simply want…

Other Quantitative Biology · Quantitative Biology 2025-11-03 Aditya Naik , Jovi Thomas , Teja Sree Mandava , Himavanth Reddy Vemula