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The growing adoption of generative AI (GenAI) is reshaping how user experience (UX) research teams conduct qualitative research in software development, creating opportunities to streamline the production of qualitative insights. This paper…
Adoption of state-of-art Generative Artificial Intelligence (GenAI) aims to revolutionize many industrial areas by reducing the amount of human intervention needed and effort for handling complex underlying processes. Automotive software…
Generative AI (GenAI) has fundamentally changed how knowledge workers, such as software developers, solve tasks and collaborate to build software products. Introducing innovative tools like ChatGPT and Copilot has created new opportunities…
Large language models (LLMs) for code generation are becoming integral to modern software development, but their real-world prevalence and security impact remain poorly understood. We present the first large-scale empirical study of…
The ongoing shortage of skilled developers, particularly in security-critical software development, has led organizations to increasingly adopt AI-powered development tools to boost productivity and reduce reliance on limited human…
While global AI development prioritizes model performance and computational scale, meaningful deployment in African markets requires fundamentally different architectural decisions. This paper introduces Contextual and Cultural Intelligence…
Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…
AI-empowered tools have emerged as a transformative force, fundamentally reshaping the software development industry and promising far-reaching impacts across diverse sectors. This study investigates the adoption, impact, and security…
AI coding assistants are now central to professional software development, yet their impact on how developers think about and practice security remains poorly understood. While prior work has documented vulnerability rates in AI-generated…
To quantify the impact of AI on software development, the community requires a robust pre-AI baseline. This study analyzes valid satisfaction data from 1,155 software developers collected in July 2022, immediately preceding the mainstream…
It is common practice for researchers to join public WhatsApp chats and scrape their contents for analysis. However, research shows collecting data this way contradicts user expectations and preferences, even if the data is effectively…
AI assistance tools such as ChatGPT, Copilot, and Gemini have dramatically impacted the nature of software development in recent years. Numerous studies have studied the positive benefits that practitioners have achieved from using these…
WhatsApp, with 3.5 billion active accounts as of early 2025, is the world's largest instant messaging platform. Given its massive user base, WhatsApp plays a critical role in global communication. To initiate conversations, users must first…
As Conversational Artificial Intelligence (AI) becomes more integrated into everyday life, AI-powered chatbot mobile applications are increasingly adopted across industries, particularly in the healthcare domain. These chatbots offer…
In recent years, the rise of AI-assisted code-generation tools has significantly transformed software development. While code generators have mainly been used to support conventional software development, their use will be extended to…
We conduct a large-scale measurement of developers' insecure practices leading to mini-app to super-app authentication bypass, among which hard-coding developer secrets for such authentication is a major contributor. We also analyze the…
With the rise of AI-powered coding assistants, firms and programmers are exploring how to optimize their interaction with them. Research has so far mainly focused on evaluating output quality and productivity gains, leaving aside the…
Recent advances in generative AI, such as ChatGPT, have transformed access to information in education, knowledge-seeking, and everyday decision-making. However, in many developing regions, access remains a challenge due to the persistent…
WhatsApp messenger is arguably the most popular mobile app available on all smart-phones. Over one billion people worldwide for free messaging, calling, and media sharing use it. In April 2016, WhatsApp switched to a default end-to-end…
Hundreds of millions of people now regularly interact with large language models via chatbots. Model developers are eager to acquire new sources of high-quality training data as they race to improve model capabilities and win market share.…