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Compared to traditional sentiment analysis, which only considers text, multimodal sentiment analysis needs to consider emotional signals from multimodal sources simultaneously and is therefore more consistent with the way how humans process…

Computation and Language · Computer Science 2024-08-19 Hao Yang , Yanyan Zhao , Yang Wu , Shilong Wang , Tian Zheng , Hongbo Zhang , Zongyang Ma , Wanxiang Che , Bing Qin

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

Computation and Language · Computer Science 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan

Existing dialogue corpora and models are typically designed under two disjoint motives: while task-oriented systems focus on achieving functional goals (e.g., booking hotels), open-domain chatbots aim at making socially engaging…

Computation and Language · Computer Science 2021-05-04 Kai Sun , Seungwhan Moon , Paul Crook , Stephen Roller , Becka Silvert , Bing Liu , Zhiguang Wang , Honglei Liu , Eunjoon Cho , Claire Cardie

A natural conversational interface that allows longitudinal symptom tracking would be extremely valuable in health/wellness applications. However, the task of designing emotionally-aware agents for behavior change is still poorly…

Human-Computer Interaction · Computer Science 2019-07-26 Asma Ghandeharioun , Daniel McDuff , Mary Czerwinski , Kael Rowan

Open-domain dialogue agents must be able to converse about many topics while incorporating knowledge about the user into the conversation. In this work we address the acquisition of such knowledge, for personalization in downstream Web…

Computation and Language · Computer Science 2019-04-25 Anna Tigunova , Andrew Yates , Paramita Mirza , Gerhard Weikum

The medical domain is often subject to information overload. The digitization of healthcare, constant updates to online medical repositories, and increasing availability of biomedical datasets make it challenging to effectively analyze the…

Machine Learning · Computer Science 2022-08-03 Ozan Ozyegen , Devika Kabe , Mucahit Cevik

Clinical information extraction, which involves structuring clinical concepts from unstructured medical text, remains a challenging problem that could benefit from the inclusion of tabular background information available in electronic…

Artificial Intelligence · Computer Science 2025-12-10 Paloma Rabaey , Stefan Heytens , Thomas Demeester

We present Doctorina MedBench, a comprehensive evaluation framework for agent-based medical AI based on the simulation of realistic physician-patient interactions. Unlike traditional medical benchmarks that rely on solving standardized test…

Computation and Language · Computer Science 2026-03-30 Anna Kozlova , Stanislau Salavei , Pavel Satalkin , Hanna Plotnitskaya , Sergey Parfenyuk

Background: Large Language Models (LLMs) are transforming artificial intelligence applications in healthcare due to their ability to understand, generate, and summarize complex medical text. They offer valuable support to clinicians,…

Computation and Language · Computer Science 2026-04-14 Subin Santhosh , Farwa Abbas , Hussain Ahmad , Claudia Szabo

AI chatbots are becoming a primary interface for seeking information. As their popularity grows, chatbot providers are starting to deploy advertising and analytics. Despite this, tracking on AI chatbots has not been systematically studied.…

Cryptography and Security · Computer Science 2026-05-14 Muhammad Jazlan , Ethan Wang , Yash Vekaria , Zubair Shafiq

Medical language processing and deep learning techniques have emerged as critical tools for improving healthcare, particularly in the analysis of medical imaging and medical text data. These multimodal data fusion techniques help to improve…

Computation and Language · Computer Science 2025-04-28 Sayeh Gholipour Picha , Dawood Al Chanti , Alice Caplier

Cancer impacts the quality of life of those diagnosed as well as their spouse caregivers, in addition to potentially influencing their day-to-day behaviors. There is evidence that effective communication between spouses can improve…

Computation and Language · Computer Science 2019-08-05 Sandeep Nallan Chakravarthula , Haoqi Li , Shao-Yen Tseng , Maija Reblin , Panayiotis Georgiou

In a depression-diagnosis-directed clinical session, doctors initiate a conversation with ample emotional support that guides the patients to expose their symptoms based on clinical diagnosis criteria. Such a dialogue system is…

Computation and Language · Computer Science 2022-10-25 Binwei Yao , Chao Shi , Likai Zou , Lingfeng Dai , Mengyue Wu , Lu Chen , Zhen Wang , Kai Yu

Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…

Computers and Society · Computer Science 2024-10-07 Rawan AlMakinah , Andrea Norcini-Pala , Lindsey Disney , M. Abdullah Canbaz

Chatbot is a technology that is used to mimic human behavior using natural language. There are different types of Chatbot that can be used as conversational agent in various business domains in order to increase the customer service and…

Computation and Language · Computer Science 2020-07-09 Nazakat Ali

Background: Large language models such as ChatGPT are capable of generating grammatically perfect and human-like text content, and a large number of ChatGPT-generated texts have appeared on the Internet. However, medical texts such as…

Computation and Language · Computer Science 2024-01-01 Wenxiong Liao , Zhengliang Liu , Haixing Dai , Shaochen Xu , Zihao Wu , Yiyang Zhang , Xiaoke Huang , Dajiang Zhu , Hongmin Cai , Tianming Liu , Xiang Li

This study investigates the use of neural topic modeling and LLMs to uncover meaningful themes from patient storytelling data, to offer insights that could contribute to more patient-oriented healthcare practices. We analyze a collection of…

Computation and Language · Computer Science 2026-05-28 Teodor-Călin Ionescu , Lifeng Han , Jan Heijdra Suasnabar , Anne Stiggelbout , Suzan Verberne

Emotions recognition is commonly employed for health assessment. However, the typical metric for evaluation in therapy is based on patient-doctor appraisal. This process can fall into the issue of subjectivity, while also requiring…

Human-Computer Interaction · Computer Science 2021-01-21 Jumana Almahmoud , Kruthika Kikkeri

Conversational agents are increasingly used to address emotional needs on top of information needs. One use case of increasing interest are counselling-style mental health and behaviour change interventions, with large language model…

Human-Computer Interaction · Computer Science 2026-04-22 Selina Meyer , David Elsweiler
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