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Effective patient-provider communication is crucial in clinical care, directly impacting patient outcomes and quality of life. Traditional evaluation methods, such as human ratings, patient feedback, and provider self-assessments, are often…

Computation and Language · Computer Science 2024-09-25 Zhiyuan Wang , Fangxu Yuan , Virginia LeBaron , Tabor Flickinger , Laura E. Barnes

Understanding the conversation abilities of Large Language Models (LLMs) can help lead to its more cautious and appropriate deployment. This is especially important for safety-critical domains like mental health, where someone's life may…

Computation and Language · Computer Science 2024-03-18 Alexander Marrapese , Basem Suleiman , Imdad Ullah , Juno Kim

The emergence of large language models (LLMs) like ChatGPT has increased interest in their use as therapists to address mental health challenges and the widespread lack of access to care. However, experts have emphasized the critical need…

Computation and Language · Computer Science 2024-12-02 Yu Ying Chiu , Ashish Sharma , Inna Wanyin Lin , Tim Althoff

Evaluating Large Language Models (LLMs) for mental health support is challenging due to the emotionally and cognitively complex nature of therapeutic dialogue. Existing benchmarks are limited in scale, reliability, often relying on…

Large language models (LLMs) excel at solving problems with clear and complete statements, but often struggle with nuanced environments or interactive tasks which are common in most real-world scenarios. This highlights the critical need…

Large language models (LLMs) hold significant potential for mental health support, capable of generating empathetic responses and simulating therapeutic conversations. However, existing LLM-based approaches often lack the clinical grounding…

Computation and Language · Computer Science 2025-11-04 He Hu , Yucheng Zhou , Juzheng Si , Qianning Wang , Hengheng Zhang , Fuji Ren , Fei Ma , Laizhong Cui , Qi Tian

Mental health has attracted substantial attention in recent years and LLM can be an effective technology for alleviating this problem owing to its capability in text understanding and dialogue. However, existing research in this domain…

Computation and Language · Computer Science 2024-12-09 Jinpeng Hu , Tengteng Dong , Luo Gang , Hui Ma , Peng Zou , Xiao Sun , Dan Guo , Xun Yang , Meng Wang

Large language models (LLMs) excel on many NLP benchmarks, but their behavior on real-world, semi-structured prediction remains underexplored. We present LlaMADRS, a benchmark for structured clinical assessment from dialogue built on the…

Human-Computer Interaction · Computer Science 2026-04-23 Gaoussou Youssouf Kebe , Jeffrey M. Girard , Einat Liebenthal , Justin Baker , Fernando De la Torre , Louis-Philippe Morency

The rapid evolution of Large Language Models (LLMs) is transforming AI, opening new opportunities in sensitive and high-impact areas such as Mental Health (MH). Yet, despite these advancements, recent evidence reveals that smaller-scale…

Computation and Language · Computer Science 2025-10-21 Federico Ravenda , Seyed Ali Bahrainian , Andrea Raballo , Antonietta Mira

Relevant language describing trends in data can be useful for generating summaries to help with readers' takeaways. However, the language employed in these often template-generated summaries tends to be simple, ranging from describing…

Human-Computer Interaction · Computer Science 2024-05-07 Vidya Setlur , Larry Birnbaum

Textual data annotation, the process of labeling or tagging text with relevant information, is typically costly, time-consuming, and labor-intensive. While large language models (LLMs) have demonstrated their potential as direct…

Computation and Language · Computer Science 2025-08-12 Yu-Min Tseng , Wei-Lin Chen , Chung-Chi Chen , Hsin-Hsi Chen

Large language models (LLMs) are increasingly being used in a zero-shot fashion to assess mental health conditions, yet we have limited knowledge on what factors affect their accuracy. In this study, we utilize a clinical dataset of natural…

Large language models (LLMs) are a promising venue for natural language understanding and generation. However, current LLMs are far from reliable: they are prone to generating non-factual information and, more crucially, to contradicting…

Computation and Language · Computer Science 2024-09-24 Diego Calanzone , Stefano Teso , Antonio Vergari

Analogical reasoning -- the capacity to identify and map structural relationships between different domains -- is fundamental to human cognition and learning. Recent studies have shown that large language models (LLMs) can sometimes match…

Computation and Language · Computer Science 2025-11-21 Sam Musker , Alex Duchnowski , Raphaël Millière , Ellie Pavlick

Large Language Models (LLMs) are often proposed as tools to streamline clinical documentation, a task viewed as both high-volume and low-risk. However, even seemingly straightforward applications of LLMs raise complex sociotechnical…

Human-Computer Interaction · Computer Science 2025-09-05 Kristina L. Kupferschmidt , Kieran O'Doherty , Joshua A. Skorburg

Large language models (LLMs) have demonstrated remarkable performance in zero-shot dialogue state tracking (DST), reducing the need for task-specific training. However, conventional DST benchmarks primarily focus on structured user-agent…

Computation and Language · Computer Science 2025-06-13 Sangmin Song , Juhwan Choi , JungMin Yun , YoungBin Kim

The latest large language models (LLMs) such as ChatGPT, exhibit strong capabilities in automated mental health analysis. However, existing relevant studies bear several limitations, including inadequate evaluations, lack of prompting…

Computation and Language · Computer Science 2024-10-03 Kailai Yang , Shaoxiong Ji , Tianlin Zhang , Qianqian Xie , Ziyan Kuang , Sophia Ananiadou

As large language models (LLMs) are increasingly used in human-centered tasks, assessing their psychological traits is crucial for understanding their social impact and ensuring trustworthy AI alignment. While existing reviews have covered…

Computers and Society · Computer Science 2025-05-02 Wenhan Dong , Yuemeng Zhao , Zhen Sun , Yule Liu , Zifan Peng , Jingyi Zheng , Zongmin Zhang , Ziyi Zhang , Jun Wu , Ruiming Wang , Shengmin Xu , Xinyi Huang , Xinlei He

Recent advancements in large language models (LLMs) have considerably advanced the capabilities of summarization systems. However, they continue to face concerns about hallucinations. While prior work has evaluated LLMs extensively in news…

Computation and Language · Computer Science 2024-06-06 Sanjana Ramprasad , Elisa Ferracane , Zachary C. Lipton

Large language models (LLMs) are increasingly used as conversational partners for learning, yet the interactional dynamics supporting users' learning and engagement are understudied. We analyze the linguistic and interactional features from…

Computation and Language · Computer Science 2026-03-13 Shaz Furniturewala , Gerard Christopher Yeo , Kokil Jaidka