Related papers: AI summaries in online search influence users' att…
People use web search engines to find information before forming opinions, which can lead to practical decisions with different levels of impact. The cognitive effort of search can leave opinionated users vulnerable to cognitive biases,…
The evolution of AI-based system and applications had pervaded everyday life to make decisions that have momentous impact on individuals and society. With the staggering growth of online data, often termed as the Online Infosphere it has…
Millions of people now turn to artificial intelligence (AI) systems for personal advice, guidance, and support. Such systems can be sycophantic, frequently affirming users' views and beliefs. Across five preregistered studies (N = 3,075…
The evolution of information-seeking processes, driven by search engines like Google, has transformed the access to information people have. This paper investigates how individuals' preexisting attitudes influence the modern…
Text summarization models have typically focused on optimizing aspects of quality such as fluency, relevance, and coherence, particularly in the context of news articles. However, summarization models are increasingly being used to…
Older adults often experience increased difficulty in decision making due to age-related declines particularly in contexts that require information search or the generation of alternatives from memory. This study examined whether using…
This paper reports on an audit study of generative AI systems (ChatGPT, Bing Chat, and Perplexity) which investigates how these new search engines construct responses and establish authority for topics of public importance. We collected…
Artificial Intelligence (AI) is reshaping many societal domains, raising critical questions about its risks, benefits, and the potential misalignment between public and academic perspectives. This study examines how the general public…
The growing use of artificial intelligence (AI) in education, professional work, and everyday problem-solving has raised important questions about its effect on human reasoning. While AI can improve efficiency, save time, and support…
Customer reviews are vital for making purchasing decisions in the Information Age. Such reviews can be automatically summarized to provide the user with an overview of opinions. In this tutorial, we present various aspects of opinion…
Search engines like Google have become major information gatekeepers that use artificial intelligence (AI) to determine who and what voters find when searching for political information. This article proposes and tests a framework of…
Explicit labeling of online content produced by artificial intelligence (AI) is a widely discussed policy for ensuring transparency and promoting public confidence. Yet little is known about the scope of AI labeling effects on public…
Large Language Models (LLMs) increasingly power generative search engines which, in turn, drive human information seeking and decision making at scale. The extent to which humans trust generative artificial intelligence (GenAI) can…
Generative AI is increasingly positioned as a peer in collaborative learning, yet its effects on ethical deliberation remain unclear. We report a between-subjects experiment with university students (N=217) who discussed an…
Generative AI systems have rapidly advanced, with multimodal input capabilities enabling reasoning beyond text-based tasks. In education, these advancements could influence assessment design and question answering, presenting both…
The rise of generative AI as a primary information source presents a paradigm shift from traditional web search. This paper presents a large-scale empirical study quantifying the fundamental differences between the results returned by…
As artificial intelligence (AI) tools become widely adopted, large language models (LLMs) are increasingly involved on both sides of decision-making processes, ranging from hiring to content moderation. This dual adoption raises a critical…
Generative AI is being increasingly integrated into web search for the convenience it provides users. In this work, we aim to understand how generative AI disrupts web search by retrieving and presenting the information and sources…
Large language model-based AI companions are increasingly viewed by users as friends or romantic partners, leading to deep emotional bonds. However, they can generate biased, discriminatory, and harmful outputs. Recently, users are taking…
Generative AI (GenAI) use in research writing is growing fast. However, it is unclear how peer reviewers recognize or misjudge AI-augmented manuscripts. To investigate the impact of AI-augmented writing on peer reviews, we conducted a…