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Generative AI has enabled ``Deadbots'', offering mourners an interactive way to engage with simulations of the deceased. While existing research often emphasizes ethics, less is known about how bereaved individuals construct and reshape…
People's decision-making abilities often fail to improve or may even erode when they rely on AI for decision-support, even when the AI provides informative explanations. We argue this is partly because people intuitively seek contrastive…
In settings where users both need high accuracy and are time-pressured, such as doctors working in emergency rooms, we want to provide AI assistance that both increases decision accuracy and reduces decision-making time. Current literature…
The rise of generative AI (GenAI) chatbots accessible via conversational interfaces is transforming digital interactions and holds economic promise. However, these tools might deepen existing inequalities -- not only through uneven,…
his paper explores what kinds of questions are best served by the way generative AI (GenAI) using Large Language Models(LLMs) that aggregate and package knowledge, and when traditional curated web-sourced search results serve users better.…
Generative AI systems such as ChatGPT and Claude are built upon language models that are typically evaluated for accuracy on curated benchmark datasets. Such evaluation paradigms measure predictive and reasoning capabilities of language…
The rise of conversational AI (CAI), powered by large language models, is transforming how individuals access and interact with digital information. However, these tools may inadvertently amplify existing digital inequalities. This study…
Generative AI systems are transforming content creation, but their usability remains a key challenge. This paper examines usability factors such as user experience, transparency, control, and cognitive load. Common challenges include…
Older adults commonly experience chronic conditions such as pain and sleep disturbances and may consider cannabidiol for symptom management. Safe use requires appropriate dosing, careful titration, and awareness of drug interactions, yet…
Blind and low vision (BLV) individuals use Generative AI (GenAI) tools to interpret and manage visual content in their daily lives. While such tools can enhance the accessibility of visual content and so enable greater user independence,…
Large Language Models (LLMs) increasingly power generative search engines which, in turn, drive human information seeking and decision making at scale. The extent to which humans trust generative artificial intelligence (GenAI) can…
We study how Generative AI (GenAI) adoption is reshaping work. While prior studies show that GenAI enhances role-level productivity and task composition, its influence on skills - the fundamental enablers of task execution, and the ultimate…
Generative Artificial Intelligence (Generative AI) holds significant promise in reshaping interactive systems design, yet its potential across the four key phases of human-centered design remains underexplored. This article addresses this…
The widespread adoption of generative AI is already impacting learning and help-seeking. While the benefits of generative AI are well-understood, recent studies have also raised concerns about increased potential for cheating and negative…
With the continuous development of technological and educational innovation, learners nowadays can obtain a variety of support from agents such as teachers, peers, education technologies, and recently, generative artificial intelligence…
In this study, I investigate how generative artificial intelligence (AI) systems reproduce and reinforce societal biases, with a specific focus on the representation of women, Black individuals, age groups, and people with visible…
Problem definition: Accurately modeling consumer behavior in energy operations is challenging due to uncertainty, behavioral heterogeneity, and limited empirical data-particularly in low-frequency, high-impact events. While generative AI…
People are increasingly turning to AI assistance for simple tasks, e.g., arithmetic, spell-check, and answering simple questions. But does AI assistance actually save users time and effort? We investigate people's propensity to use AI for…
Intergenerational co-creation using technology between grandparents and grandchildren can be challenging due to differences in technological familiarity. AI has emerged as a promising tool to support co-creative activities, offering…
People are increasingly turning to generative AI (e.g., ChatGPT, Gemini, Copilot) for emotional support and companionship. While trust is likely to play a central role in enabling these informal and unsupervised interactions, we still lack…