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Generative Artificial Intelligence (GenAI) can aid humans in a wide range of tasks, but its effectiveness critically depends on users being able to evaluate the accuracy of GenAI outputs and their own expertise. Here we asked how confidence…
Generative Artificial Intelligence (Generative AI) is a collection of AI technologies that can generate new information such as texts and images. With its strong capabilities, Generative AI has been actively studied in creative design…
This paper studies the impact of generative AI on U.S. households' task allocation at home, using detailed Internet browsing data from a large sample of home devices between 2021 and 2024. Leveraging pre-ChatGPT browsing patterns, we…
The rise of Generative AI (GenAI) tools, such as ChatGPT, has transformed how students access and engage with information, raising questions about their impact on learning outcomes and retention. This study investigates how GenAI (ChatGPT),…
Reliance on generative AI can reduce cultural variance and diversity, especially in creative work. This reduction in variance has already led to problems in model performance, including model collapse and hallucination. In this paper, we…
Design optimizations in human-AI collaboration often focus on cognitive aspects like attention and task load. Drawing on work design literature, we propose that effective human-AI collaboration requires broader consideration of human needs…
Generative artificial intelligence (AI) is poised to reshape the way individuals communicate and interact. While this form of AI has the potential to efficiently make numerous human decisions, there is limited understanding of how…
As generative AI (GenAI) increasingly permeates design workflows, its impact on design outcomes and designers' creative capabilities warrants investigation. We conducted a within-subjects experiment where we asked participants to design…
The use of generative AI (GAI) among university students is rapidly increasing, yet empirical research on students' GAI use and the factors influencing it remains limited. To address this gap, we surveyed 363 undergraduate and graduate…
When people receive advice while making difficult decisions, they often make better decisions in the moment and also increase their knowledge in the process. However, such incidental learning can only occur when people cognitively engage…
The integration of generative artificial intelligence technology into research environments has become increasingly common in recent years, representing a significant shift in the way researchers approach their work. This paper seeks to…
As generative AI (GenAI) becomes increasingly widespread, it is crucial to equip users, particularly vulnerable populations such as older adults (65 and older), with the knowledge to understand its benefits and potential risks. Older adults…
Generative AI is being increasingly integrated into web search for the convenience it provides users. In this work, we aim to understand how generative AI disrupts web search by retrieving and presenting the information and sources…
The emergence of Generative AI (Gen AI) has motivated an interest in understanding how it could be used to enhance productivity across various tasks. We add to research results for the performance impact of Gen AI on complex knowledge-based…
Students are increasingly relying on Generative AI (GAI) to support their writing-a key pedagogical practice in education. In GAI-assisted writing, students can delegate core cognitive tasks (e.g., generating ideas and turning them into…
Generative AI (GenAI) offers new opportunities for customer support in online travel agencies, yet little is known about how its design influences user engagement, purchase behavior, and user experience. We report results from a randomized…
Feedback from artificial intelligence (AI) is increasingly easy to access and research has already established that people learn from it. But individuals choose when and how to seek such feedback, and more engaged and motivated individuals…
As Artificial Intelligence (AI) becomes increasingly integrated into older adults' daily lives, equipping them with the knowledge and skills to understand and use AI is crucial. However, most research on AI literacy education has focused on…
Conversational generative AI systems such as ChatGPT are transforming how people seek and engage with information online. Unlike traditional search engines, these systems support open-ended, conversational inquiry, yet it remains unclear…
The increasing use of Generative Artificial Intelligence (GAI) tools in education highlights the need to understand their influence on individuals' thinking processes and agency. This research explored 20 university students' interaction…