Related papers: A centroid based framework for text classification…
Prioritizing service tickets in IT Service Management (ITSM) is critical for operational efficiency but remains challenging due to noisy textual inputs, subjective writing styles, and pronounced class imbalance. We evaluate two families of…
This work describes an automatic text classification method implemented in a software tool called NETHIC, which takes advantage of the inner capabilities of highly-scalable neural networks combined with the expressiveness of hierarchical…
Efficient distributed numerical word representation models (word embeddings) combined with modern machine learning algorithms have recently yielded considerable improvement on automatic document classification tasks. However, the…
Manual classification of IT service desk tickets may result in routing of the tickets to the wrong resolution group. Incorrect assignment of IT service desk tickets leads to reassignment of tickets, unnecessary resource utilization and…
In this paper, we propose a novel approach for text classification based on clustering word embeddings, inspired by the bag of visual words model, which is widely used in computer vision. After each word in a collection of documents is…
Recent advances in large language models enable documents to be represented as dense semantic embeddings, supporting similarity-based operations over large text collections. However, many web-scale systems still rely on flat clustering or…
Distributional text clustering delivers semantically informative representations and captures the relevance between each word and semantic clustering centroids. We extend the neural text clustering approach to text classification tasks by…
We propose a method to create document representations that reflect their internal structure. We modify Tree-LSTMs to hierarchically merge basic elements such as words and sentences into blocks of increasing complexity. Our Structure…
Text classification has become increasingly challenging due to the continuous refinement of classification label granularity and the expansion of classification label scale. To address that, some research has been applied onto strategies…
Text clustering serves as a fundamental technique for organizing and interpreting unstructured textual data, particularly in contexts where manual annotation is prohibitively costly. With the rapid advancement of Large Language Models…
Transformer-based table retrieval systems flatten structured tables into token sequences, making retrieval sensitive to the choice of serialization even when table semantics remain unchanged. We show that semantically equivalent…
We present a method for the classification of multi-labelled text documents explicitly designed for data stream applications that require to process a virtually infinite sequence of data using constant memory and constant processing time.…
We define a new method to estimate centroid for text classification based on the symmetric KL-divergence between the distribution of words in training documents and their class centroids. Experiments on several standard data sets indicate…
In this work, we formulate \textbf{T}ext \textbf{C}lassification as a \textbf{M}atching problem between the text and the labels, and propose a simple yet effective framework named TCM. Compared with previous text classification approaches,…
Hierarchical text classification (HTC) is a challenging subtask of multi-label classification as the labels form a complex hierarchical structure. Existing dual-encoder methods in HTC achieve weak performance gains with huge memory…
The exponential growth of textual data presents substantial challenges in management and analysis, notably due to high storage and processing costs. Text classification, a vital aspect of text mining, provides robust solutions by enabling…
There has been a significant effort by the research community to address the problem of providing methods to organize documentation with the help of information Retrieval methods. In this report paper, we present several experiments with…
Hierarchical text classification (HTC) depends on taxonomies that organize labels into structured hierarchies. However, many real-world taxonomies introduce ambiguities, such as identical leaf names under similar parent nodes, which prevent…
Text classification, as the task consisting in assigning categories to textual instances, is a very common task in information science. Methods learning distributed representations of words, such as word embeddings, have become popular in…
Recently, the retrieval models based on dense representations have been gradually applied in the first stage of the document retrieval tasks, showing better performance than traditional sparse vector space models. To obtain high efficiency,…