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In this paper, we present a systematic effort to design, evaluate, and implement a realistic conversational recommender system (CRS). The objective of our system is to allow users to input free-form text to request recommendations, and then…

Artificial Intelligence · Computer Science 2025-01-03 Se-eun Yoon , Xiaokai Wei , Yexi Jiang , Rachit Pareek , Frank Ong , Kevin Gao , Julian McAuley , Michelle Gong

Recent advances in graph-based learning approaches have demonstrated their effectiveness in modelling users' preferences and items' characteristics for Recommender Systems (RSS). Most of the data in RSS can be organized into graphs where…

Information Retrieval · Computer Science 2023-03-15 Lemei Zhang , Peng Liu , Jon Atle Gulla

In today's digitally-driven world, the demand for personalized and context-aware recommendations has never been greater. Traditional recommender systems have made significant strides in this direction, but they often lack the ability to tap…

Information Retrieval · Computer Science 2025-05-20 Piyush Talegaonkar , Siddhant Hole , Shrinesh Kamble , Prashil Gulechha , Deepali Salapurkar

The conversational recommendation system (CRS) has been criticized regarding its user experience in real-world scenarios, despite recent significant progress achieved in academia. Existing evaluation protocols for CRS may prioritize…

Computation and Language · Computer Science 2024-05-07 Chen Huang , Peixin Qin , Yang Deng , Wenqiang Lei , Jiancheng Lv , Tat-Seng Chua

In recent years, conversational recommender system (CRS) has received much attention in the research community. However, existing studies on CRS vary in scenarios, goals and techniques, lacking unified, standardized implementation or…

Computation and Language · Computer Science 2021-01-05 Kun Zhou , Xiaolei Wang , Yuanhang Zhou , Chenzhan Shang , Yuan Cheng , Wayne Xin Zhao , Yaliang Li , Ji-Rong Wen

Research and development on conversational recommender systems (CRSs) critically depends on sound and reliable evaluation methodologies. However, the interactive nature of these systems poses significant challenges for automatic evaluation.…

Information Retrieval · Computer Science 2025-10-08 Nolwenn Bernard , Krisztian Balog

Human behavioral patterns and consumption paradigms have emerged as pivotal determinants in environmental degradation and climate change, with quotidian decisions pertaining to transportation, energy utilization, and resource consumption…

Information Retrieval · Computer Science 2024-11-13 Xin Zhou , Lei Zhang , Honglei Zhang , Yixin Zhang , Xiaoxiong Zhang , Jie Zhang , Zhiqi Shen

Recommender systems rely heavily on the predictive accuracy of the learning algorithm. Most work on improving accuracy has focused on the learning algorithm itself. We argue that this algorithmic focus is myopic. In particular, since…

Human-Computer Interaction · Computer Science 2018-02-22 Tobias Schnabel , Paul N. Bennett , Thorsten Joachims

Recommender systems are one of the most successful applications of data mining and machine learning technology in practice. Academic research in the field is historically often based on the matrix completion problem formulation, where for…

Information Retrieval · Computer Science 2018-02-26 Massimo Quadrana , Paolo Cremonesi , Dietmar Jannach

Conversational Recommender Systems (CRS) has become an emerging research topic seeking to perform recommendations through interactive conversations, which generally consist of generation and recommendation modules. Prior work on CRS tends…

Computation and Language · Computer Science 2022-09-26 Lingzhi Wang , Shafiq Joty , Wei Gao , Xingshan Zeng , Kam-Fai Wong

Recommender systems can influence human behavior in significant ways, in some cases making people more machine-like. In this sense, recommender systems may be deleterious to notions of human autonomy. Many ethical systems point to respect…

Computers and Society · Computer Science 2020-09-08 Lav R. Varshney

Software increasingly shapes the infrastructures of daily life, making requirements engineering (RE) central to ensuring that systems align with human values and lived experiences. Yet, current popular practices such as CrowdRE and…

Software Engineering · Computer Science 2025-09-03 Daniela Damian , Bachan Ghimire , Ze Shi Li

Recommender systems (RSs) are software tools and algorithms developed to alleviate the problem of information overload, which makes it difficult for a user to make right decisions. Two main paradigms toward the recommendation problem are…

Information Retrieval · Computer Science 2021-05-24 Mehdi Afsar , Trafford Crump , Behrouz Far

Personalization in social robots refers to the ability of the robot to meet the needs and/or preferences of an individual user. Existing approaches typically rely on large language models (LLMs) to generate context-aware responses based on…

Robotics · Computer Science 2026-01-28 Jin Huang , Fethiye Irmak Doğan , Hatice Gunes

Conversational recommender systems enable natural language conversations and thus lead to a more engaging and effective recommendation scenario. As the conversations for recommender systems usually contain limited contextual information,…

Computation and Language · Computer Science 2025-08-28 Jie Zou , Cheng Lin , Weikang Guo , Zheng Wang , Jiwei Wei , Yang Yang , Heng Tao Shen

In the field of group recommendation systems (GRS), effectively addressing the diverse preferences of group members poses a significant challenge. Traditional GRS approaches often aggregate individual preferences into a collective group…

Information Retrieval · Computer Science 2025-03-18 Peijin Yu , Shin'ichi Konomi

Conversational recommender systems (CRS) dynamically obtain the user preferences via multi-turn questions and answers. The existing CRS solutions are widely dominated by deep reinforcement learning algorithms. However, deep reinforcement…

Information Retrieval · Computer Science 2022-09-01 A S M Ahsan-Ul Haque , Hongning Wang

Conversational recommender systems (CRS) aim to recommend relevant items to users by eliciting user preference through natural language conversation. Prior work often utilizes external knowledge graphs for items' semantic information, a…

Computation and Language · Computer Science 2024-02-27 Mathieu Ravaut , Hao Zhang , Lu Xu , Aixin Sun , Yong Liu

As a paradigm that delves into the deep seated drivers of user behavior, motivation-based recommendation systems have emerged as a prominent research direction in the field of personalized information retrieval. Unlike traditional…

Information Retrieval · Computer Science 2026-03-16 Yicheng Di

Recommender systems have generated tremendous value for both users and businesses, drawing significant attention from academia and industry alike. However, due to practical constraints, academic research remains largely confined to offline…

Information Retrieval · Computer Science 2025-09-09 Kuan Zou , Aixin Sun
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