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Related papers: TOD-ProcBench: Benchmarking Complex Instruction-Fo…

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With the development and widespread application of large language models (LLMs), the new paradigm of "Model as Product" is rapidly evolving, and demands higher capabilities to address complex user needs, often requiring precise workflow…

Computation and Language · Computer Science 2025-09-17 Tao Zou , Xinghua Zhang , Haiyang Yu , Minzheng Wang , Fei Huang , Yongbin Li

Task oriented dialogue systems (TOD) complete particular tasks based on user preferences across natural language interactions. Considering the impressive performance of large language models (LLMs) in natural language processing (NLP)…

Computation and Language · Computer Science 2025-10-08 Arezoo Saedi , Afsaneh Fatemi , Mohammad Ali Nematbakhsh , Sophie Rosset , Anne Vilnat

Large Language Models (LLMs) achieve strong performance on many reasoning benchmarks, yet these evaluations typically focus on isolated tasks that differ from real-world usage in task-oriented dialogue (TOD). In this setting, LLMs must…

Computation and Language · Computer Science 2026-04-30 Ivan Kartáč , Mateusz Lango , Ondřej Dušek

Instruction following is critical for LLMs deployed in enterprise and API-driven settings, where strict adherence to output formats, content constraints, and procedural requirements is essential for enabling reliable LLM-assisted workflows.…

Computation and Language · Computer Science 2026-03-06 Yunfan Zhang , Yijie Bei , Jetashree Ravi , Pawel Garbacki

Large language models (LLMs) are increasingly integral as productivity assistants, but existing benchmarks fall short in rigorously evaluating their real-world instruction-following capabilities. Current benchmarks often (i) lack sufficient…

Computation and Language · Computer Science 2025-09-30 Jiho Park , Jongyoon Song , Minjin Choi , Kyuho Heo , Taehun Huh , Ji Won Kim

Recently, the development of large language models (LLMs) has been significantly enhanced the question answering and dialogue generation, and makes them become increasingly popular in current practical scenarios. While unlike the general…

Computation and Language · Computer Science 2023-09-19 Zhiyuan Hu , Yue Feng , Yang Deng , Zekun Li , See-Kiong Ng , Anh Tuan Luu , Bryan Hooi

Large language models (LLMs) have been used for diverse tasks in natural language processing (NLP), yet remain under-explored for task-oriented dialogue systems (TODS), especially for end-to-end TODS. We present InstructTODS, a novel…

Computation and Language · Computer Science 2023-10-16 Willy Chung , Samuel Cahyawijaya , Bryan Wilie , Holy Lovenia , Pascale Fung

While large language models (LLMs) can solve PhD-level reasoning problems over long context inputs, they still struggle with a seemingly simpler task: following explicit length instructions-e.g., write a 10,000-word novel. Additionally,…

Computation and Language · Computer Science 2025-06-12 Wei Zhang , Zhenhong Zhou , Kun Wang , Junfeng Fang , Yuanhe Zhang , Rui Wang , Ge Zhang , Xavier Li , Li Sun , Lingjuan Lyu , Yang Liu , Sen Su

Recent advances in task-oriented dialogue (TOD) systems, driven by large language models (LLMs) with extensive API and tool integration, have enabled conversational agents to coordinate interleaved goals, maintain long-horizon context, and…

Computation and Language · Computer Science 2026-02-02 Yifei Zhang , Hooshang Nayyeri , Rinat Khaziev , Emine Yilmaz , Gokhan Tur , Dilek Hakkani-Tür , Hari Thadakamalla

Large Language Models (LLMs) show promise as data analysis agents, but existing benchmarks overlook the iterative nature of the field, where experts' decisions evolve with deeper insights of the dataset. To address this, we introduce…

Computation and Language · Computer Science 2025-06-09 Hanyu Li , Haoyu Liu , Tingyu Zhu , Tianyu Guo , Zeyu Zheng , Xiaotie Deng , Michael I. Jordan

Most Human-Machine Interaction (HMI) research overlooks the maneuvering needs of passengers in autonomous driving (AD). Natural language offers an intuitive interface, yet translating passenger open-ended instructions into control signals,…

Robotics · Computer Science 2026-04-10 Jiawei Liu , Xun Gong , Fen Fang , Muli Yang , Bohao Qu , Yunfeng Hu , Hong Chen , Xulei Yang , Qing Guo

Despite the fact that large language models (LLMs) show exceptional skill in instruction following tasks, this strength can turn into a vulnerability when the models are required to disregard certain instructions. Instruction-following…

Computation and Language · Computer Science 2025-08-12 Yerin Hwang , Yongil Kim , Jahyun Koo , Taegwan Kang , Hyunkyung Bae , Kyomin Jung

Large language models (LLMs) can understand human instructions, showing their potential for pragmatic applications beyond traditional NLP tasks. However, they still struggle with complex instructions, which can be either complex task…

Large Language Models (\textbf{LLMs}), e.g. ChatGPT, have been widely adopted in real-world dialogue applications. However, LLMs' robustness, especially in handling long complex dialogue sessions, including frequent motivation transfer,…

Computation and Language · Computer Science 2025-09-16 Chenghao Yang , Yinbo Luo , Zhoufutu Wen , Qi Chu , Tao Gong , Longxiang Liu , Kaiyuan Zhang , Jianpeng Jiao , Ge Zhang , Wenhao Huang , Nenghai Yu

Following multiple instructions is a crucial ability for large language models (LLMs). Evaluating this ability comes with significant challenges: (i) limited coherence between multiple instructions, (ii) positional bias where the order of…

Computation and Language · Computer Science 2025-12-12 Xinyi Chen , Baohao Liao , Jirui Qi , Panagiotis Eustratiadis , Christof Monz , Arianna Bisazza , Maarten de Rijke

An important unexplored aspect in previous work on user satisfaction estimation for Task-Oriented Dialogue (TOD) systems is their evaluation in terms of robustness for the identification of user dissatisfaction: current benchmarks for user…

Computation and Language · Computer Science 2024-08-21 Amin Abolghasemi , Zhaochun Ren , Arian Askari , Mohammad Aliannejadi , Maarten de Rijke , Suzan Verberne

The adeptness of Large Language Models (LLMs) in comprehending and following natural language instructions is critical for their deployment in sophisticated real-world applications. Existing evaluations mainly focus on fragmented…

Computation and Language · Computer Science 2025-05-07 Tao Zhang , Chenglin Zhu , Yanjun Shen , Wenjing Luo , Yan Zhang , Hao Liang , Tao Zhang , Fan Yang , Mingan Lin , Yujing Qiao , Weipeng Chen , Bin Cui , Wentao Zhang , Zenan Zhou

Traditionally, offline datasets have been used to evaluate task-oriented dialogue (TOD) models. These datasets lack context awareness, making them suboptimal benchmarks for conversational systems. In contrast, user-agents, which are…

Computation and Language · Computer Science 2024-11-18 Taaha Kazi , Ruiliang Lyu , Sizhe Zhou , Dilek Hakkani-Tur , Gokhan Tur

As Large Language Models (LLMs) are increasingly deployed as task-oriented agents in enterprise environments, ensuring their strict adherence to complex, domain-specific operational guidelines is critical. While utilizing an LLM-as-a-Judge…

Computation and Language · Computer Science 2026-04-15 Jingbo Yang , Guanyu Yao , Bairu Hou , Xinghan Yang , Nikolai Glushnev , Iwona Bialynicka-Birula , Duo Ding , Shiyu Chang

Task-oriented dialogue (TOD) system is designed to accomplish user-defined tasks through dialogues. The TOD system has progressed towards end-to-end modeling by leveraging pre-trained large language models. Fine-tuning the pre-trained…

Computation and Language · Computer Science 2024-11-11 Dharmendra Prajapat , Durga Toshniwal