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Conversational AI has been proposed as a scalable way to correct public misconceptions and spread misinformation. Yet its effectiveness may depend on perceptions of its political neutrality. As LLMs enter partisan conflict, elites…

Computation and Language · Computer Science 2026-02-23 Matthew DiGiuseppe , Joshua Robison

Large language models (LLMs) chatbots like ChatGPT are increasingly used for mental health support. They offer accessible, therapeutic support but also raise concerns about misinformation, over-reliance, and risks in high-stakes contexts of…

Computers and Society · Computer Science 2025-12-09 Lingyao Li , Xiaoshan Huang , Renkai Ma , Ben Zefeng Zhang , Haolun Wu , Fan Yang , Chen Chen

Political polling is a multi-billion dollar industry with outsized influence on the societal trajectory of the United States and nations around the world. However, it has been challenged by factors that stress its cost, availability, and…

Computers and Society · Computer Science 2023-08-29 Nathan E. Sanders , Alex Ulinich , Bruce Schneier

In recent years, significant concern has emerged regarding the potential threat that Large Language Models (LLMs) pose to democratic societies through their persuasive capabilities. We expand upon existing research by conducting two survey…

Computation and Language · Computer Science 2025-05-02 Zhongren Chen , Joshua Kalla , Quan Le , Shinpei Nakamura-Sakai , Jasjeet Sekhon , Ruixiao Wang

LLM-driven chatbots like ChatGPT have created large volumes of conversational data, but little is known about how user privacy expectations are evolving with this technology. We conduct a survey experiment with 300 US ChatGPT users to…

A wide range of participation is essential for democracy, as it helps prevent the dominance of extreme views, erosion of legitimacy, and political polarization. However, engagement in online political discussions often features a limited…

Computers and Society · Computer Science 2025-06-23 Valeria Vuk , Cristina Sarasua , Fabrizio Gilardi

It is now common to evaluate Large Language Models (LLMs) by having humans manually vote to evaluate model outputs, in contrast to typical benchmarks that evaluate knowledge or skill at some particular task. Chatbot Arena, the most popular…

Large language models (LLMs) and dialogue agents represent a significant shift in artificial intelligence (AI) research, particularly with the recent release of the GPT family of models. ChatGPT's generative capabilities and versatility…

Computers and Society · Computer Science 2024-10-28 Skyler Wang , Ned Cooper , Margaret Eby

Large language model (LLM)-powered chatbots are increasingly used for opinion exploration. Prior research examined how LLMs alter user views, yet little work extended beyond one-way influence to address how user input can affect LLM…

Human-Computer Interaction · Computer Science 2025-10-24 Yuyang Jiang , Longjie Guo , Yuchen Wu , Aylin Caliskan , Tanu Mitra , Hua Shen

The introduction of ChatGPT and the subsequent improvement of Large Language Models (LLMs) have prompted more and more individuals to turn to the use of ChatBots, both for information and assistance with decision-making. However, the…

Machine Learning · Computer Science 2023-08-30 Vahid Ghafouri , Vibhor Agarwal , Yong Zhang , Nishanth Sastry , Jose Such , Guillermo Suarez-Tangil

Increasingly powerful Large Language Model (LLM) based chatbots, like ChatGPT and Bard, are becoming available to users that have the potential to revolutionize the quality of decision-making achieved by the public. In this context, we set…

Computation and Language · Computer Science 2023-07-17 Kausik Lakkaraju , Sai Krishna Revanth Vuruma , Vishal Pallagani , Bharath Muppasani , Biplav Srivastava

This article presents a comparative analysis of the ability of two large language model (LLM)-based chatbots, ChatGPT and Bing Chat, recently rebranded to Microsoft Copilot, to detect veracity of political information. We use AI auditing…

Computation and Language · Computer Science 2023-12-21 Elizaveta Kuznetsova , Mykola Makhortykh , Victoria Vziatysheva , Martha Stolze , Ani Baghumyan , Aleksandra Urman

With the rapid evolution of Natural Language Processing (NLP), Large Language Models (LLMs) like ChatGPT have emerged as powerful tools capable of transforming various sectors. Their vast knowledge base and dynamic interaction capabilities…

Computers and Society · Computer Science 2024-01-02 Kevin Wang , Jason Ramos , Ramon Lawrence

We investigate and observe the behaviour and performance of Large Language Model (LLM)-backed chatbots in addressing misinformed prompts and questions with demographic information within the domains of Climate Change and Mental Health.…

Large Language Models (LLMs) are a transformational technology, fundamentally changing how people obtain information and interact with the world. As people become increasingly reliant on them for an enormous variety of tasks, a body of…

Computers and Society · Computer Science 2025-05-08 Nouar Aldahoul , Hazem Ibrahim , Matteo Varvello , Aaron Kaufman , Talal Rahwan , Yasir Zaki

We examine whether large language models (LLMs) can predict biased decision-making in conversational settings, and whether their predictions capture not only human cognitive biases but also how those effects change under cognitive load. In…

Human-Computer Interaction · Computer Science 2026-02-06 Stephen Pilli , Vivek Nallur

Recent developments in natural language processing have demonstrated the potential of large language models (LLMs) to improve a range of educational and learning outcomes. Of recent chatbots based on LLMs, ChatGPT and Bard have made it…

This study examines the rhetorical and linguistic features of argumentative texts generated by ChatGPT on ethically nuanced topics and investigates their persuasive impact on human readers.Through a user study involving 62 participants and…

Human-Computer Interaction · Computer Science 2025-08-14 Daniel Raffini , Agnese Macori , Lorenzo Porcaro , Tiziana Catarci , Marco Angelini

Large language model (LLM) based chatbots show promise in persuasive communication, but existing studies often rely on weak controls or focus on belief change rather than behavioral intentions or outcomes. This pre-registered multi-country…

Voting advice applications (VAAs), which have become increasingly prominent in European elections, are seen as a successful tool for boosting electorates' political knowledge and engagement. However, VAAs' complex language and rigid…

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