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This paper reports on an audit study of generative AI systems (ChatGPT, Bing Chat, and Perplexity) which investigates how these new search engines construct responses and establish authority for topics of public importance. We collected…

Information Retrieval · Computer Science 2024-05-24 Alice Li , Luanne Sinnamon

Ever since the launch of ChatGPT, Generative AI has been a focal point for concerns about AI's perceived existential risk. Once a niche topic in AI research and philosophy, AI safety and existential risk has now entered mainstream debate…

Computers and Society · Computer Science 2025-05-01 Lynette Webb

This article explores the phenomenon of confirmation bias in generative AI chatbots, a relatively underexamined aspect of AI-human interaction. Drawing on cognitive psychology and computational linguistics, it examines how confirmation…

Human-Computer Interaction · Computer Science 2025-04-15 Yiran Du

Generative AI models continue to become more powerful. The launch of ChatGPT in November 2022 has ushered in a new era of AI. ChatGPT and other similar chatbots have a range of capabilities, from answering student homework questions to…

Computers and Society · Computer Science 2023-06-14 Yanchen Wang , Lisa Singh

Writing survey questions that easily and accurately convey their intent to a variety of respondents is a demanding and high-stakes task. Despite the extensive literature on best practices, the number of considerations to keep in mind is…

Methodology · Statistics 2025-09-11 Erica Ann Metheney , Lauren Yehle

This article presents a comparative analysis of the ability of two large language model (LLM)-based chatbots, ChatGPT and Bing Chat, recently rebranded to Microsoft Copilot, to detect veracity of political information. We use AI auditing…

Computation and Language · Computer Science 2023-12-21 Elizaveta Kuznetsova , Mykola Makhortykh , Victoria Vziatysheva , Martha Stolze , Ani Baghumyan , Aleksandra Urman

With the widespread use of large artificial intelligence (AI) models such as ChatGPT, AI-generated content (AIGC) has garnered increasing attention and is leading a paradigm shift in content creation and knowledge representation. AIGC uses…

Computers and Society · Computer Science 2023-08-24 Yuntao Wang , Yanghe Pan , Miao Yan , Zhou Su , Tom H. Luan

In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…

Human-Computer Interaction · Computer Science 2023-11-17 Feriel Khennouche , Youssef Elmir , Nabil Djebari , Yassine Himeur , Abbes Amira

The introduction of ChatGPT and the subsequent improvement of Large Language Models (LLMs) have prompted more and more individuals to turn to the use of ChatBots, both for information and assistance with decision-making. However, the…

Machine Learning · Computer Science 2023-08-30 Vahid Ghafouri , Vibhor Agarwal , Yong Zhang , Nishanth Sastry , Jose Such , Guillermo Suarez-Tangil

The rapid advancements in generative AI models, such as ChatGPT, have introduced both significant benefits and new risks within the cybersecurity landscape. This paper investigates the potential misuse of the latest AI model, ChatGPT-4o…

Cryptography and Security · Computer Science 2025-03-04 Rina Mishra , Gaurav Varshney , Shreya Singh

The rise of Artificial Intelligence (AI) technology and its impact on education has been a topic of growing concern in recent years. The new generation AI systems such as chatbots have become more accessible on the Internet and stronger in…

Artificial Intelligence · Computer Science 2023-02-10 Mohammad Khalil , Erkan Er

Political polling is a multi-billion dollar industry with outsized influence on the societal trajectory of the United States and nations around the world. However, it has been challenged by factors that stress its cost, availability, and…

Computers and Society · Computer Science 2023-08-29 Nathan E. Sanders , Alex Ulinich , Bruce Schneier

Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in…

Artificial Intelligence · Computer Science 2023-11-01 Seraj A. M. Mostafa , Md Z. Islam , Mohammad Z. Islam , Fairose Jeehan , Saujanna Jafreen , Raihan U. Islam

The growing accessibility of Large Language Models via conversational interfaces capable of responding to users' questions by drawing on, synthesizing, and citing information from the web (i.e., Generative Search Engines) has simplified the…

Information Retrieval · Computer Science 2026-05-25 Mowafak Allaham , Nicholas Diakopoulos

The launch of ChatGPT in November 2022 marked the beginning of a new era in AI, the availability of generative AI tools for everyone to use. ChatGPT and other similar chatbots boast a wide range of capabilities from answering student…

Computation and Language · Computer Science 2024-09-04 Yanchen Wang , Lisa Singh

Generative AI tools such as chatGPT are poised to change the way people engage with online information. Recently, Microsoft announced their "new Bing" search system which incorporates chat and generative AI technology from OpenAI. Google…

Human-Computer Interaction · Computer Science 2023-07-11 Robert Capra , Jaime Arguello

People are increasingly turning to generative AI (e.g., ChatGPT, Gemini, Copilot) for emotional support and companionship. While trust is likely to play a central role in enabling these informal and unsupervised interactions, we still lack…

Human-Computer Interaction · Computer Science 2026-01-26 Riccardo Volpato , Simone Stumpf , Lisa DeBruine

Programming students have a widespread access to powerful Generative AI tools like ChatGPT. While this can help understand the learning material and assist with exercises, educators are voicing more and more concerns about an overreliance…

Human-Computer Interaction · Computer Science 2025-02-24 Christian Rahe , Walid Maalej

The fundamental principles, potential applications, and ethical concerns of ChatGPT are analyzed and discussed in this study. Since ChatGPT emerged, it has gained a rapidly growing popularity, with more than 600 million users today. The…

Other Computer Science · Computer Science 2023-08-15 Ioannis D. Apostolopoulos , Mpesi Tzani , Sokratis I. Aznaouridis

Generative AI, with its tendency to "hallucinate" incorrect results, may pose a risk to knowledge work by introducing errors. On the other hand, it may also provide unprecedented opportunities for users, particularly non-experts, to learn…

Human-Computer Interaction · Computer Science 2024-12-20 Advait Sarkar , Xiaotong , Xu , Neil Toronto , Ian Drosos , Christian Poelitz
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