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Conversational recommendation systems (CRS) engage with users by inferring user preferences from dialog history, providing accurate recommendations, and generating appropriate responses. Previous CRSs use knowledge graph (KG) based…

Computation and Language · Computer Science 2021-12-16 Bowen Yang , Cong Han , Yu Li , Lei Zuo , Zhou Yu

Conversational recommender systems (CRS) utilize natural language interactions and dialogue history to infer user preferences and provide accurate recommendations. Due to the limited conversation context and background knowledge, existing…

Computation and Language · Computer Science 2024-05-02 Zhangchi Qiu , Ye Tao , Shirui Pan , Alan Wee-Chung Liew

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by capturing user preferences through interactive dialogues. Explainability in CRSs is crucial as it enables users to understand the reasoning behind…

Computation and Language · Computer Science 2025-10-03 Zhangchi Qiu , Linhao Luo , Shirui Pan , Alan Wee-Chung Liew

Conversational Recommender Systems (CRSs) have emerged as a transformative paradigm for offering personalized recommendations through natural language dialogue. However, they face challenges with knowledge sparsity, as users often provide…

Computation and Language · Computer Science 2025-03-11 Zhangchi Qiu , Linhao Luo , Zicheng Zhao , Shirui Pan , Alan Wee-Chung Liew

Conversational recommender systems (CRS) aim to proactively elicit user preference and recommend high-quality items through natural language conversations. Typically, a CRS consists of a recommendation module to predict preferred items for…

Computation and Language · Computer Science 2023-06-06 Xiaolei Wang , Kun Zhou , Ji-Rong Wen , Wayne Xin Zhao

Knowledge Graph-based recommendations have gained significant attention due to their ability to leverage rich semantic relationships. However, constructing and maintaining Knowledge Graphs (KGs) is resource-intensive, and the accuracy of…

Information Retrieval · Computer Science 2025-02-07 Rui Cai , Chao Wang , Qianyi Cai , Dazhong Shen , Hui Xiong

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. Although several efforts have been made for CRS, two major issues still remain to be solved. First, the conversation…

Computation and Language · Computer Science 2020-07-09 Kun Zhou , Wayne Xin Zhao , Shuqing Bian , Yuanhang Zhou , Ji-Rong Wen , Jingsong Yu

A Conversational Recommender System (CRS) offers increased transparency and control to users by enabling them to engage with the system through a real-time multi-turn dialogue. Recently, Large Language Models (LLMs) have exhibited an…

Incorporating factual knowledge into pre-trained language models (PLM) such as BERT is an emerging trend in recent NLP studies. However, most of the existing methods combine the external knowledge integration module with a modified…

Computation and Language · Computer Science 2022-05-06 Yinquan Lu , Haonan Lu , Guirong Fu , Qun Liu

Knowledge-enhanced Pre-trained Language Model (PLM) has recently received significant attention, which aims to incorporate factual knowledge into PLMs. However, most existing methods modify the internal structures of fixed types of PLMs by…

Computation and Language · Computer Science 2022-10-18 Jianing Wang , Wenkang Huang , Qiuhui Shi , Hongbin Wang , Minghui Qiu , Xiang Li , Ming Gao

Knowledge graphs (KGs) have become important auxiliary information for helping recommender systems obtain a good understanding of user preferences. Despite recent advances in KG-based recommender systems, existing methods are prone to…

Information Retrieval · Computer Science 2023-04-25 Xuhui Ren , Wei Yuan , Tong Chen , Chaoqun Yang , Quoc Viet Hung Nguyen , Hongzhi Yin

Conversational recommender systems (CRS) aim to timely trace the dynamic interests of users through dialogues and generate relevant responses for item recommendations. Recently, various external knowledge bases (especially knowledge graphs)…

Artificial Intelligence · Computer Science 2023-07-21 Wendi Li , Wei Wei , Xiaoye Qu , Xian-Ling Mao , Ye Yuan , Wenfeng Xie , Dangyang Chen

Large Language Models (LLMs) and Code-LLMs (CLLMs) have significantly improved code generation, but, they frequently face difficulties when dealing with challenging and complex problems. Retrieval-Augmented Generation (RAG) addresses this…

Software Engineering · Computer Science 2025-06-17 Iman Saberi , Fatemeh Fard

This paper aims to efficiently enable large language models (LLMs) to use external knowledge and goal guidance in conversational recommender system (CRS) tasks. Advanced LLMs (e.g., ChatGPT) are limited in domain-specific CRS tasks for 1)…

Computation and Language · Computer Science 2024-05-06 Chuang Li , Yang Deng , Hengchang Hu , Min-Yen Kan , Haizhou Li

Large Language Models (LLMs) have demonstrated remarkable capabilities in natural language understanding and generation. However, they often struggle with complex reasoning tasks and are prone to hallucination. Recent research has shown…

Computation and Language · Computer Science 2024-12-17 Xue Wu , Kostas Tsioutsiouliklis

Pretrained Language Models (PLM) have established a new paradigm through learning informative contextualized representations on large-scale text corpus. This new paradigm has revolutionized the entire field of natural language processing,…

Computation and Language · Computer Science 2021-10-19 Xiaokai Wei , Shen Wang , Dejiao Zhang , Parminder Bhatia , Andrew Arnold

Large Language Models (LLMs) demonstrate strong reasoning capabilities but struggle with hallucinations and limited transparency. Recently, KG-enhanced LLMs that integrate knowledge graphs (KGs) have been shown to improve reasoning…

Artificial Intelligence · Computer Science 2025-12-10 Minbae Park , Hyemin Yang , Jeonghyun Kim , Kunsoo Park , Hyunjoon Kim

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by interacting with users through conversations. Most existing studies of CRS focus on extracting user preferences from conversational contexts. However,…

Information Retrieval · Computer Science 2025-04-28 Yibiao Wei , Jie Zou , Weikang Guo , Guoqing Wang , Xing Xu , Yang Yang

Frame semantics-based approaches have been widely used in semantic parsing tasks and have become mainstream. It remains challenging to disambiguate frame representations evoked by target lexical units under different contexts. Pre-trained…

Computation and Language · Computer Science 2023-03-28 Rui Zhang , Yajing Sun , Jingyuan Yang , Wei Peng

Rich and informative profiling to capture user preferences is essential for improving recommendation quality. However, there is still no consensus on how best to construct and utilize such profiles. To address this, we revisit recent…

Information Retrieval · Computer Science 2026-01-14 Seokho Ahn , Sungbok Shin , Young-Duk Seo
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