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Related papers: A Workflow for Full Traceability of AI Decisions

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In the current era, people and society have grown increasingly reliant on artificial intelligence (AI) technologies. AI has the potential to drive us towards a future in which all of humanity flourishes. It also comes with substantial risks…

Computers and Society · Computer Science 2021-08-24 Lu Cheng , Kush R. Varshney , Huan Liu

Novel data sensing and AI technologies are finding practical use in the analysis of crisis resilience, revealing the need to consider how responsible artificial intelligence (AI) practices can mitigate harmful outcomes and protect…

Social and Information Networks · Computer Science 2022-09-09 Cheng-Chun Lee , Tina Comes , Megan Finn , Ali Mostafavi

Background: Establishing traceability from requirements documents to downstream artifacts early can be beneficial as it allows engineers to reason about requirements quality (e.g. completeness, consistency, redundancy). However, creating…

Software Engineering · Computer Science 2023-11-22 Michael Unterkalmsteiner

This paper addresses the critical challenge of building consumer trust in AI-powered customer engagement by emphasising the necessity for transparency and accountability. Despite the potential of AI to revolutionise business operations and…

Computers and Society · Computer Science 2024-10-04 Tara DeZao

The rapid growth and diversity in service offerings and the ensuing complexity of information technology ecosystems present numerous management challenges (both operational and strategic). Instrumentation and measurement technology is, by…

Software Engineering · Computer Science 2012-06-26 Moises Goldszmidt

As Artificial Intelligence (AI) systems become increasingly integrated into various aspects of daily life, concerns about privacy and ethical accountability are gaining prominence. This study explores stakeholder perspectives on privacy in…

Computers and Society · Computer Science 2025-03-18 Ajay Kumar Shrestha , Sandhya Joshi

Business processes underpin a large number of enterprise operations including processing loan applications, managing invoices, and insurance claims. There is a large opportunity for infusing AI to reduce cost or provide better customer…

Artificial Intelligence · Computer Science 2020-01-22 Steve T. K. Jan , Vatche Ishakian , Vinod Muthusamy

In this work, we provide an industry research view for approaching the design, deployment, and operation of trustworthy Artificial Intelligence (AI) inference systems. Such systems provide customers with timely, informed, and customized…

Algorithms have been becoming increasingly relevant for various decision-making processes in the forms of Decision Support Systems or Decision-making systems in areas such as Criminal-Justice systems, Job Application Filtering, Medicine,…

Computers and Society · Computer Science 2023-08-08 Sourabh Zanwar

To facilitate the widespread acceptance of AI systems guiding decision-making in real-world applications, it is key that solutions comprise trustworthy, integrated human-AI systems. Not only in safety-critical applications such as…

Artificial Intelligence · Computer Science 2020-01-16 Florian Buettner , John Piorkowski , Ian McCulloh , Ulli Waltinger

Persuasion is a key aspect of what it means to be human, and is central to business, politics, and other endeavors. Advancements in artificial intelligence (AI) have produced AI systems that are capable of persuading humans to buy products,…

Computers and Society · Computer Science 2023-03-16 Matthew Burtell , Thomas Woodside

Machine learning is increasingly used to inform decision-making in sensitive situations where decisions have consequential effects on individuals' lives. In these settings, in addition to requiring models to be accurate and robust, socially…

Machine Learning · Computer Science 2021-03-02 Amir-Hossein Karimi , Gilles Barthe , Bernhard Schölkopf , Isabel Valera

In recent years, Artificial Intelligence technology has excelled in various applications across all domains and fields. However, the various algorithms in neural networks make it difficult to understand the reasons behind decisions. For…

Artificial Intelligence · Computer Science 2025-05-13 Bowen Long , Enjie Liu , Renxi Qiu , Yanqing Duan

AI technologies, including deep learning, large-language models have gone from one breakthrough to the other. As a result, we are witnessing growing excitement in robotics at the prospect of leveraging the potential of AI to tackle some of…

Explanations for artificial intelligence (AI) systems are intended to support the people who are impacted by AI systems in high-stakes decision-making environments, such as doctors, patients, teachers, students, housing applicants, and many…

Human-Computer Interaction · Computer Science 2025-04-16 Gennie Mansi , Naveena Karusala , Mark Riedl

Trustworthy Artificial Intelligence (AI) is based on seven technical requirements sustained over three main pillars that should be met throughout the system's entire life cycle: it should be (1) lawful, (2) ethical, and (3) robust, both…

With increasing awareness of the hallucination risks of generative artificial intelligence (AI), we see a growing shift toward providing information tooling to help users determine the veracity of AI-generated answers for themselves. User…

Human-Computer Interaction · Computer Science 2026-03-13 Jessica Irons , Patrick Cooper , Necva Bolucu , Roelien Timmer , Huichen Yang , Changhyun Lee , Brian Jin , Andreas Duenser , Stephen Wan

We argue that there is a need for Accessibility to be represented in several important domains: - Capitalize on the new capabilities AI provides - Support for open source development of AI, which can allow disabled and disability focused…

Computers and Society · Computer Science 2025-03-20 Jennifer Mankoff , Janice Light , James Coughlan , Christian Vogler , Abraham Glasser , Gregg Vanderheiden , Laura Rice

This two part paper argues that seemingly "technical" choices made by developers of machine-learning based algorithmic tools used to inform decisions by criminal justice authorities can create serious constitutional dangers, enhancing the…

Computers and Society · Computer Science 2023-01-13 Karen Yeung , Adam Harkens

Evaluating the safety of AI Systems is a pressing concern for organizations deploying them. In addition to the societal damage done by the lack of fairness of those systems, deployers are concerned about the legal repercussions and the…

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