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Expert finding has been well-studied in community question answering (QA) systems in various domains. However, none of these studies addresses expert finding in the legal domain, where the goal is for citizens to find lawyers based on their…

Information Retrieval · Computer Science 2022-04-21 Arian Askari , Suzan Verberne , Gabriella Pasi

Personalizing language models by effectively incorporating user interaction history remains a central challenge in the development of adaptive AI systems. While large language models (LLMs), combined with Retrieval-Augmented Generation…

Computation and Language · Computer Science 2026-04-14 Mikhail Menschikov , Dmitry Evseev , Victoria Dochkina , Ruslan Kostoev , Ilia Perepechkin , Petr Anokhin , Nikita Semenov , Evgeny Burnaev

Retrieval-Augmented Generation (RAG) enhances the accuracy of Large Language Model (LLM) responses by leveraging relevant external documents during generation. Although previous studies noted that retrieving many documents can degrade…

Computation and Language · Computer Science 2025-12-01 Shahar Levy , Nir Mazor , Lihi Shalmon , Michael Hassid , Gabriel Stanovsky

Spoken question answering (SQA) is a challenging task that requires the machine to fully understand the complex spoken documents. Automatic speech recognition (ASR) plays a significant role in the development of QA systems. However, the…

Computation and Language · Computer Science 2021-04-02 Chenyu You , Nuo Chen , Yuexian Zou

In open question answering (QA), the answer to a question is produced by retrieving and then analyzing documents that might contain answers to the question. Most open QA systems have considered only retrieving information from unstructured…

Computation and Language · Computer Science 2021-02-11 Wenhu Chen , Ming-Wei Chang , Eva Schlinger , William Wang , William W. Cohen

This paper presents Compliance Brain Assistant (CBA), a conversational, agentic AI assistant designed to boost the efficiency of daily compliance tasks for personnel in enterprise environments. To strike a good balance between response…

Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in…

Computation and Language · Computer Science 2024-12-17 Xiaobin Shen , Daniel Lee , Sumit Ranjan , Sai Sree Harsha , Pawan Sevak , Yunyao Li

This paper investigates real-time decision support systems that leverage low-latency AI models, bringing together recent progress in holistic AI-driven decision tools, integration with Edge-IoT technologies, and approaches for effective…

Artificial Intelligence · Computer Science 2025-12-12 Zechun Deng , Ziwei Liu , Ziqian Bi , Junhao Song , Chia Xin Liang , Joe Yeong , Xinyuan Song , Junfeng Hao

Hybrid complex analytics workloads typically include (i) data management tasks (joins, selections, etc. ), easily expressed using relational algebra (RA)-based languages, and (ii) complex analytics tasks (regressions, matrix decompositions,…

Databases · Computer Science 2021-03-24 Rana Alotaibi , Bogdan Cautis , Alin Deutsch , Ioana Manolescu

Large language models (LLMs) are increasingly applied to cybersecurity question answering (QA) for critical tasks such as incident response and vulnerability analysis. However, real-world operational contexts, including system logs and…

Cryptography and Security · Computer Science 2026-05-26 Matilda Gaddi , Jin Noh , Onat Gungor , Tajana Rosing

This paper investigates the impact of domain-specific model fine-tuning and of reasoning mechanisms on the performance of question-answering (Q&A) systems powered by large language models (LLMs) and Retrieval-Augmented Generation (RAG).…

Artificial Intelligence · Computer Science 2024-04-23 Zooey Nguyen , Anthony Annunziata , Vinh Luong , Sang Dinh , Quynh Le , Anh Hai Ha , Chanh Le , Hong An Phan , Shruti Raghavan , Christopher Nguyen

Recent advancements in Large Language Models and Retrieval-Augmented Generation have boosted interest in domain-specific question-answering for enterprise products. However, AI Assistants often face challenges in multi-product QA settings,…

Computation and Language · Computer Science 2025-01-28 Parshin Shojaee , Sai Sree Harsha , Dan Luo , Akash Maharaj , Tong Yu , Yunyao Li

We present Deep Search DocQA. This application enables information extraction from documents via a question-answering conversational assistant. The system integrates several technologies from different AI disciplines consisting of document…

Conversational multi-doc question answering aims to answer specific questions based on the retrieved documents as well as the contextual conversations. In this paper, we introduce our winning approach for the "Conversational Multi-Doc QA"…

Computation and Language · Computer Science 2024-02-29 Yiming Li , Zhao Zhang

Recent advancements in open-domain question answering (ODQA), i.e., finding answers from large open-domain corpus like Wikipedia, have led to human-level performance on many datasets. However, progress in QA over book stories (Book QA) lags…

Computation and Language · Computer Science 2021-06-08 Xiangyang Mou , Chenghao Yang , Mo Yu , Bingsheng Yao , Xiaoxiao Guo , Saloni Potdar , Hui Su

In a nutshell, "the cloud" refers to a collection of interconnected computing resources made possible by an extensive, real-time communication network like the internet. Because of its potential to reduce processing costs, the emerging…

Cryptography and Security · Computer Science 2024-04-16 Yuvaraju Chinnam , Bosubabu Sambana

All citizens of a country are affected by the laws and policies introduced by their government. These laws and policies serve essential functions for citizens. Such as granting them certain rights or imposing specific obligations. However,…

Emerging Technologies · Computer Science 2025-11-18 Gautam Nagarajan , Omir Kumar , Sudarsun Santhiappan

With increasing awareness of the hallucination risks of generative artificial intelligence (AI), we see a growing shift toward providing information tooling to help users determine the veracity of AI-generated answers for themselves. User…

Human-Computer Interaction · Computer Science 2026-03-13 Jessica Irons , Patrick Cooper , Necva Bolucu , Roelien Timmer , Huichen Yang , Changhyun Lee , Brian Jin , Andreas Duenser , Stephen Wan

Comprehensive IT support teams in large scale organizations require more man power for handling engagement and requests of employees from different channels on a 24*7 basis. Automated email technical queries help desk is proposed to have…

Machine Learning · Computer Science 2019-09-20 Kuruparan Shanmugalingam , Nisal Chandrasekara , Calvin Hindle , Gihan Fernando , Chanaka Gunawardhana

Large language models (LLMs) often need to incorporate external knowledge to solve theme-specific problems. Retrieval-augmented generation (RAG) has shown its high promise, empowering LLMs to generate more qualified responses with retrieved…

Machine Learning · Computer Science 2025-08-05 Jimeng Shi , Sizhe Zhou , Bowen Jin , Wei Hu , Runchu Tian , Shaowen Wang , Giri Narasimhan , Jiawei Han
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