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With over 500 million tweets posted per day, in Twitter, it is difficult for Twitter users to discover interesting content from the deluge of uninteresting posts. In this work, we present a novel, explainable, topical recommendation system,…

Information Retrieval · Computer Science 2022-12-29 Parantapa Bhattacharya , Saptarshi Ghosh , Muhammad Bilal Zafar , Soumya K. Ghosh , Niloy Ganguly

Retrieval-Augmented Generation (RAG) systems offer a powerful approach to enhancing large language model (LLM) outputs by incorporating fact-checked, contextually relevant information. However, fairness and reliability concerns persist, as…

Human-Computer Interaction · Computer Science 2025-04-24 Xuyang Zhu , Sejoon Chang , Andrew Kuik

We propose a text editor to help users plan, structure and reflect on their writing process. It provides continuously updated paragraph-wise summaries as margin annotations, using automatic text summarization. Summary levels range from full…

Human-Computer Interaction · Computer Science 2022-08-22 Hai Dang , Karim Benharrak , Florian Lehmann , Daniel Buschek

Question Generation (QG) is a task of Natural Language Processing (NLP) that aims at automatically generating questions from text. Many applications can benefit from automatically generated questions, but often it is necessary to curate…

Computation and Language · Computer Science 2023-04-27 Hugo Rodrigues , Eric Nyberg , Luisa Coheur

The item cold-start problem is critical for online recommendation systems, as the success of this phase determines whether high-quality new items can transition to popular ones, receive essential feedback to inspire creators, and thus lead…

Information Retrieval · Computer Science 2025-06-19 Yu-Ting Lan , Yang Huo , Yi Shen , Xiao Yang , Zuotao Liu

The rapid adoption of Generative AI, including LLM-based chatbots like ChatGPT, has highlighted the need for accessible ways to support public understanding and AI literacy. To address this need, we introduce a game-based, interactive…

Computation and Language · Computer Science 2026-05-21 Francesca Padovani , Malvina Nissim

Auditing is critical to ensuring the fairness and reliability of decision-making systems. However, auditing a black-box system for bias can be challenging due to the lack of transparency in the model's internal workings. In many web…

Traditional recommender systems based on revealed preferences often fail to capture the fundamental duality in user behavior, where consumption choices are driven by both inherent value (enrichment) and instant appeal (temptation).…

Information Retrieval · Computer Science 2025-07-24 Md Sanzeed Anwar , Paramveer S. Dhillon , Grant Schoenebeck

This study examines the rhetorical and linguistic features of argumentative texts generated by ChatGPT on ethically nuanced topics and investigates their persuasive impact on human readers.Through a user study involving 62 participants and…

Human-Computer Interaction · Computer Science 2025-08-14 Daniel Raffini , Agnese Macori , Lorenzo Porcaro , Tiziana Catarci , Marco Angelini

Review-Based Recommender Systems (RBRS) have attracted increasing research interest due to their ability to alleviate well-known cold-start problems. RBRS utilizes reviews to construct the user and items representations. However, in this…

Information Retrieval · Computer Science 2023-06-30 Hung-Yun Chiang , Yi-Syuan Chen , Yun-Zhu Song , Hong-Han Shuai , Jason S. Chang

Generative AI tools can help users with many tasks. One such task is data analysis, which is notoriously challenging for non-expert end-users due to its expertise requirements, and where AI holds much potential, such as finding relevant…

Human-Computer Interaction · Computer Science 2024-07-04 Ian Drosos , Advait Sarkar , Xiaotong Xu , Carina Negreanu , Sean Rintel , Lev Tankelevitch

AI services are known to have unstable behavior when subjected to changes in data, models or users. Such behaviors, whether triggered by omission or commission, lead to trust issues when AI works with humans. The current approach of…

Human-Computer Interaction · Computer Science 2023-02-21 Biplav Srivastava , Kausik Lakkaraju , Mariana Bernagozzi , Marco Valtorta

Compelling writing is tailored to its audience. This is challenging, as writers may struggle to empathize with readers, get feedback in time, or gain access to the target group. We propose a concept that generates on-demand feedback, based…

Human-Computer Interaction · Computer Science 2024-02-21 Karim Benharrak , Tim Zindulka , Florian Lehmann , Hendrik Heuer , Daniel Buschek

Generative AI (GenAI) offers new opportunities for customer support in online travel agencies, yet little is known about how its design influences user engagement, purchase behavior, and user experience. We report results from a randomized…

Computation and Language · Computer Science 2025-09-19 Lynna Jirpongopas , Bernhard Lutz , Jörg Ebner , Rustam Vahidov , Dirk Neumann

Feedback is important in supporting student learning. While various automated feedback systems have been implemented to make the feedback scalable, many existing solutions only focus on generating text-based feedback. As is indicated in the…

Human-Computer Interaction · Computer Science 2025-10-03 Chloe Qianhui Zhao , Jie Cao , Eason Chen , Kenneth R. Koedinger , Jionghao Lin

A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…

Human-Computer Interaction · Computer Science 2023-10-24 Lisa P. Argyle , Ethan Busby , Joshua Gubler , Chris Bail , Thomas Howe , Christopher Rytting , David Wingate

With the widespread use of large artificial intelligence (AI) models such as ChatGPT, AI-generated content (AIGC) has garnered increasing attention and is leading a paradigm shift in content creation and knowledge representation. AIGC uses…

Computers and Society · Computer Science 2023-08-24 Yuntao Wang , Yanghe Pan , Miao Yan , Zhou Su , Tom H. Luan

The evidence on the effects of generative AI (GenAI) on critical thinking is mixed, with studies suggesting both potential harms and benefits depending on its implementation. Some argue that AI-driven provocations, such as questions asking…

Human-Computer Interaction · Computer Science 2026-03-23 Thomas Şerban von Davier , Hao-Ping Lee , Jodi Forlizzi , Sauvik Das

Continued population growth and urbanization is shifting research to consider the quality of urban green space over the quantity of these parks, woods, and wetlands. The quality of urban green space has been hitherto measured by expert…

Social and Information Networks · Computer Science 2021-02-15 Mohammadhossein Ghahramani , Nadina J. Galle , Fabio Duarte , Carlo Ratti , Francesco Pilla

Learning to use feature-rich software is a persistent challenge, but generative AI tools promise to lower this barrier by replacing complex navigation with natural language prompts. We investigated how people approach prompt-based tools for…

Human-Computer Interaction · Computer Science 2026-04-01 Kanak Gautam , Poorvi Bhatia , Parmit K. Chilana