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As AI agents increasingly operate in open, real-world environments, they require a deep synergy of multimodal perception, tool invocation with multi-hop reasoning, and dynamic interaction with users. However, existing benchmarks fail to…

Artificial Intelligence · Computer Science 2026-05-28 Yunqi Liu , Tong Niu , Zitong Wang , Zhenlong Dai , Yuqi Qing , Weiqiang Wang , Jian Liu

Simulation can and should play a critical role in the development and testing of algorithms for autonomous agents. What might reduce its impact is the ``sim2real'' gap -- the algorithm response differs between operation in simulated versus…

Evaluating the performance of LLMs in multi-turn human-agent interactions presents significant challenges, particularly due to the complexity and variability of user behavior. In this paper, we introduce HammerBench, a novel benchmark…

Computation and Language · Computer Science 2025-02-18 Jun Wang , Jiamu Zhou , Muning Wen , Xiaoyun Mo , Haoyu Zhang , Qiqiang Lin , Cheng Jin , Xihuai Wang , Weinan Zhang , Qiuying Peng , Jun Wang

Despite their substantial successes, AI agents continue to face fundamental challenges in terms of trustworthiness. Consider deep research agents, tasked with searching for information relevant to a given topic-while AI agents can perform…

Machine Learning · Computer Science 2026-04-21 Remy Kim , Minseung Lee , Shuo Li , Osbert Bastani

Travel planning is a natural real-world task to test large language models' (LLMs) planning and tool-use abilities. Although prior work has studied LLM performance on travel planning, existing settings still differ from real-world needs,…

Artificial Intelligence · Computer Science 2026-04-22 Xiang Cheng , Yulan Hu , Xiangwen Zhang , Lu Xu , Lide Tan , Zheng Pan , Xin Li , Yong Liu

User simulators are increasingly leveraged to build interactive AI assistants, yet how to measure the quality of these simulators remains an open question. In this work, we show how simulator quality can be quantified in terms of its…

Computation and Language · Computer Science 2026-05-12 Joseph Suh , Ayush Raj , Minwoo Kang , Serina Chang

Modern information access ecosystems consist of mixtures of systems, such as retrieval systems and large language models, and increasingly rely on marketplaces to mediate access to models, tools, and data, making competition between systems…

Information Retrieval · Computer Science 2026-04-17 To Eun Kim , Alireza Salemi , Hamed Zamani , Fernando Diaz

We introduce SimBench, a benchmark designed to evaluate the proficiency of simulator-oriented LLMs (S-LLMs) in generating digital twins (DTs) that can be used in simulators for virtual testing. Given a collection of S-LLMs, this benchmark…

Artificial Intelligence · Computer Science 2026-01-29 Jingquan Wang , Andrew Negrut , Hongyu Wang , Harry Zhang , Dan Negrut

We introduce WebGames, a comprehensive benchmark suite designed to evaluate general-purpose web-browsing AI agents through a collection of 50+ interactive challenges. These challenges are specifically crafted to be straightforward for…

Machine Learning · Computer Science 2025-02-26 George Thomas , Alex J. Chan , Jikun Kang , Wenqi Wu , Filippos Christianos , Fraser Greenlee , Andy Toulis , Marvin Purtorab

Do language model benchmarks actually measure what practitioners intend them to ? High-level metadata is too coarse to convey the granular reality of benchmarks: a "poetry" benchmark may never test for haikus, while "instruction-following"…

Computation and Language · Computer Science 2026-04-10 Harshita Diddee , Gregory Yauney , Swabha Swayamdipta , Daphne Ippolito

Autonomous agents operating in the real world must interact continuously with existing physical and semantic infrastructure, track delayed consequences, and verify outcomes over time. Everyday environments are rich in tangible control…

Computer Vision and Pattern Recognition · Computer Science 2026-03-03 Jieru Lin , Zhiwei Yu , Börje F. Karlsson

Background: We present a Patient Simulator that leverages real world patient encounters which cover a broad range of conditions and symptoms to provide synthetic test subjects for development and testing of healthcare agentic models. The…

Computation and Language · Computer Science 2025-06-05 Sina Rashidian , Nan Li , Jonathan Amar , Jong Ha Lee , Sam Pugh , Eric Yang , Geoff Masterson , Myoung Cha , Yugang Jia , Akhil Vaid

Large Language Models (LLMs) hold immense potential for revolutionizing Customer Experience Management (CXM), particularly in contact center operations. However, evaluating their practical utility in complex operational environments is…

Machine Learning · Computer Science 2025-05-20 Raghav Garg , Kapil Sharma , Karan Gupta

Significant focus has been placed on integrating large language models (LLMs) with various tools in developing general-purpose agents. This poses a challenge to LLMs' tool-use capabilities. However, there are evident gaps between existing…

Computation and Language · Computer Science 2024-11-25 Jize Wang , Zerun Ma , Yining Li , Songyang Zhang , Cailian Chen , Kai Chen , Xinyi Le

Despite the critical need to align search targets with users' intention, retrievers often only prioritize query information without delving into the users' intended search context. Enhancing the capability of retrievers to understand…

Computation and Language · Computer Science 2024-02-23 Hanseok Oh , Hyunji Lee , Seonghyeon Ye , Haebin Shin , Hansol Jang , Changwook Jun , Minjoon Seo

The widespread adoption of Large Language Models (LLMs) has raised significant privacy concerns regarding the exposure of personally identifiable information (PII) in user prompts. To address this challenge, we propose a query-unrelated PII…

Cryptography and Security · Computer Science 2026-02-18 Hao Shen , Zhouhong Gu , Haokai Hong , Weili Han

The evaluation of robot capabilities to navigate human crowds is essential to conceive new robots intended to operate in public spaces. This paper initiates the development of a benchmark tool to evaluate such capabilities; our long term…

Multi Scenario Recommendation (MSR) tasks, referring to building a unified model to enhance performance across all recommendation scenarios, have recently gained much attention. However, current research in MSR faces two significant…

Information Retrieval · Computer Science 2025-10-14 Xiaopeng Li , Jingtong Gao , Pengyue Jia , Xiangyu Zhao , Yichao Wang , Wanyu Wang , Yejing Wang , Yuhao Wang , Xiangyu Zhao , Huifeng Guo , Ruiming Tang

User simulation is important for developing and evaluating human-centered AI, yet current student simulation in educational applications has significant limitations. Existing approaches focus on single learning experiences and do not…

Computers and Society · Computer Science 2026-01-27 Zhengyuan Liu , Stella Xin Yin , Bryan Chen Zhengyu Tan , Roy Ka-Wei Lee , Guimei Liu , Dion Hoe-Lian Goh , Wenya Wang , Nancy F. Chen

Developing accurate and extendable performance models for serverless platforms, aka Function-as-a-Service (FaaS) platforms, is a very challenging task. Also, implementation and experimentation on real serverless platforms is both costly and…

Distributed, Parallel, and Cluster Computing · Computer Science 2021-02-18 Nima Mahmoudi , Hamzeh Khazaei