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The increasing demand for mental health services has highlighted the need for innovative solutions, particularly in the realm of psychological conversational AI, where the availability of sensitive data is scarce. In this work, we explored…

Human-Computer Interaction · Computer Science 2024-12-31 Alessandro De Grandi , Federico Ravenda , Andrea Raballo , Fabio Crestani

Eye-tracking data reveals valuable insights into users' cognitive states but is difficult to analyze due to its structured, non-linguistic nature. While large language models (LLMs) excel at reasoning over text, they struggle with temporal…

Human-Computer Interaction · Computer Science 2025-07-25 Dongyang Guo , Yasmeen Abdrabou , Enkeleda Thaqi , Enkelejda Kasneci

Recent advances in Large Language Models (LLMs) have highlighted the need for robust, comprehensive, and challenging benchmarks. Yet, research on evaluating their Emotional Intelligence (EI) is considerably limited. Existing benchmarks have…

Computation and Language · Computer Science 2024-07-18 Sahand Sabour , Siyang Liu , Zheyuan Zhang , June M. Liu , Jinfeng Zhou , Alvionna S. Sunaryo , Juanzi Li , Tatia M. C. Lee , Rada Mihalcea , Minlie Huang

Emotional intelligence (EI), the ability to perceive, understand, and respond appropriately to others' emotional states, is central to human communication, and increasingly important to assess as LLMs assume conversational roles in everyday…

Artificial Intelligence · Computer Science 2026-05-29 Kate M. Lubrano , Faisal Sayed , Ankita Rathod , Akshansh , Craver Corbyn Thomas-Smith , Mark E. Whiting , Karina Nguyen

Purpose: Emotion is a fundamental component of human communication, shaping understanding, trust, and engagement across domains such as education, healthcare, and mental health. While large language models (LLMs) exhibit strong reasoning…

Computation and Language · Computer Science 2025-10-15 Yurui Dong , Luozhijie Jin , Yao Yang , Bingjie Lu , Jiaxi Yang , Zhi Liu

Large language models (LLMs), due to their advanced natural language capabilities, have seen significant success in applications where the user interface is usually a conversational artificial intelligence (AI) agent and engages the user…

Computation and Language · Computer Science 2025-03-10 Fei Wei , Yaliang Li , Bolin Ding

The integration of emotional support into various conversational scenarios presents profound societal benefits, such as social interactions, mental health counseling, and customer service. However, there are unsolved challenges that hinder…

Computation and Language · Computer Science 2023-08-23 Zhonghua Zheng , Lizi Liao , Yang Deng , Liqiang Nie

This work leverages Large Language Models (LLMs) to simulate human mobility, addressing challenges like high costs and privacy concerns in traditional models. Our hierarchical framework integrates persona generation, activity selection, and…

Artificial Intelligence · Computer Science 2025-02-27 Chenlu Ju , Jiaxin Liu , Shobhit Sinha , Hao Xue , Flora Salim

Large Language Models (LLMs) are increasingly utilized for mental health support; however, current safety benchmarks often fail to detect the complex, longitudinal risks inherent in therapeutic dialogue. We introduce an evaluation framework…

Computation and Language · Computer Science 2026-03-06 Ian Steenstra , Paola Pedrelli , Weiyan Shi , Stacy Marsella , Timothy W. Bickmore

Large language models (LLMs) have been widely applied to emotional support conversation (ESC). However, complex multi-turn support remains challenging.This is because existing alignment schemes rely on sparse outcome-level signals, thus…

Computation and Language · Computer Science 2026-04-30 Chenghui Zou , Ning Wang , Tiesunlong Shen , Luwei Xiao , Chuan Ma , Xiangpeng Li , Rui Mao , Erik Cambria

Controlling the behavior of large language models (LLMs) at inference time is essential for aligning outputs with human abilities and safety requirements. \emph{Activation steering} provides a lightweight alternative to prompt engineering…

Artificial Intelligence · Computer Science 2026-01-30 Diaoulé Diallo , Katharina Dworatzyk , Sophie Jentzsch , Peer Schütt , Sabine Theis , Tobias Hecking

Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

Large Language Models (LLMs) have demonstrated promising potential in providing empathetic support during interactions. However, their responses often become verbose or overly formulaic, failing to adequately address the diverse emotional…

Computation and Language · Computer Science 2024-12-12 Jing Ye , Lu Xiang , Yaping Zhang , Chengqing Zong

Multi-modal large language models (MLLMs) have achieved remarkable performance on objective multimodal perception tasks, but their ability to interpret subjective, emotionally nuanced multimodal content remains largely unexplored. Thus, it…

Computer Vision and Pattern Recognition · Computer Science 2024-07-02 Qu Yang , Mang Ye , Bo Du

Emotional intelligence in large language models (LLMs) is of great importance in Natural Language Processing. However, the previous research mainly focus on basic sentiment analysis tasks, such as emotion recognition, which is not enough to…

Computation and Language · Computer Science 2024-09-23 Yuyan Chen , Hao Wang , Songzhou Yan , Sijia Liu , Yueze Li , Yi Zhao , Yanghua Xiao

This paper explores the potential of large language models (LLMs) as reliable analytical tools in linguistic research, focusing on the emergence of affective meanings in temporal expressions involving manner-of-motion verbs. While LLMs like…

Computation and Language · Computer Science 2025-07-15 Rosa Illan Castillo , Javier Valenzuela

Recent advances in multimodal large language models (MLLMs) have catalyzed transformative progress in affective computing, enabling models to exhibit emergent emotional intelligence. Despite substantial methodological progress, current…

The escalating global mental health crisis, marked by persistent treatment gaps, availability, and a shortage of qualified therapists, positions Large Language Models (LLMs) as a promising avenue for scalable support. While LLMs offer…

Evaluating Large Language Models (LLMs) for mental health support is challenging due to the emotionally and cognitively complex nature of therapeutic dialogue. Existing benchmarks are limited in scale, reliability, often relying on…

Large language models (LLMs) offer emerging opportunities for psychological and behavioral research, but methodological guidance is lacking. This article provides a framework for using LLMs as psychological simulators across two primary…

Computers and Society · Computer Science 2026-04-07 Zhicheng Lin