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Although neural conversation models are effective in learning how to produce fluent responses, their primary challenge lies in knowing what to say to make the conversation contentful and non-vacuous. We present a new end-to-end approach to…

Computation and Language · Computer Science 2019-06-10 Lianhui Qin , Michel Galley , Chris Brockett , Xiaodong Liu , Xiang Gao , Bill Dolan , Yejin Choi , Jianfeng Gao

While end-to-end neural conversation models have led to promising advances in reducing hand-crafted features and errors induced by the traditional complex system architecture, they typically require an enormous amount of data due to the…

Computation and Language · Computer Science 2018-01-10 Sungjin Lee

The recent surge of text-based online counseling applications enables us to collect and analyze interactions between counselors and clients. A dataset of those interactions can be used to learn to automatically classify the client…

Computation and Language · Computer Science 2019-04-02 Sungjoon Park , Donghyun Kim , Alice Oh

Predicting user satisfaction in conversational systems has become critical, as spoken conversational assistants operate in increasingly complex domains. Online satisfaction prediction (i.e., predicting satisfaction of the user with the…

Human-Computer Interaction · Computer Science 2020-06-04 Jason Ingyu Choi , Ali Ahmadvand , Eugene Agichtein

Large language models (LLMs), due to their advanced natural language capabilities, have seen significant success in applications where the user interface is usually a conversational artificial intelligence (AI) agent and engages the user…

Computation and Language · Computer Science 2025-03-10 Fei Wei , Yaliang Li , Bolin Ding

In this paper, we introduce ConversaSynth, a framework designed to generate synthetic conversation audio using large language models (LLMs) with multiple persona settings. The framework first creates diverse and coherent text-based…

Sound · Computer Science 2025-07-08 Kaung Myat Kyaw , Jonathan Hoyin Chan

Recent end-to-end spoken dialogue models enable natural interaction. However, as user demands become increasingly complex, models that rely solely on conversational abilities often struggle to cope. Incorporating agentic capabilities is…

Sound · Computer Science 2026-04-20 Tianle Liang , Yifu Chen , Shengpeng Ji , Yijun Chen , Zhiyang Jia , Jingyu Lu , Fan Zhuo , Xueyi Pu , Yangzhuo Li , Zhou Zhao

Transformer-based language models (LMs) pretrained on large text collections are proven to store a wealth of semantic knowledge. However, 1) they are not effective as sentence encoders when used off-the-shelf, and 2) thus typically lag…

Computation and Language · Computer Science 2021-09-22 Ivan Vulić , Pei-Hao Su , Sam Coope , Daniela Gerz , Paweł Budzianowski , Iñigo Casanueva , Nikola Mrkšić , Tsung-Hsien Wen

We present an approach to build Large Language Model (LLM) based slot-filling system to perform Dialogue State Tracking in conversational assistants serving across a wide variety of industry-grade applications. Key requirements of this…

With the rapid advancement of large language models (LLMs), intelligent conversational assistants have demonstrated remarkable capabilities across various domains. However, they still mainly rely on explicit textual input and do not know…

Human-Computer Interaction · Computer Science 2025-12-29 Ziyan Zhang , Nan Gao , Zhiqiang Nie , Shantanu Pal , Haining Zhang

Large Language Models (LLMs) have demonstrated remarkable capabilities in understanding and generating human-like text, yet they largely operate as reactive agents, responding only when directly prompted. This passivity creates an…

Computation and Language · Computer Science 2026-05-18 Deep Anil Patel , Iain Melvin , Christopher Malon , Martin Renqiang Min

Conversational modeling is an important task in natural language understanding and machine intelligence. Although previous approaches exist, they are often restricted to specific domains (e.g., booking an airline ticket) and require…

Computation and Language · Computer Science 2015-07-23 Oriol Vinyals , Quoc Le

Conversational grounding is a collaborative mechanism for establishing mutual knowledge among participants engaged in a dialogue. This experimental study analyzes information-seeking conversations to investigate the capabilities of large…

Computation and Language · Computer Science 2024-06-05 Kristiina Jokinen , Phillip Schneider , Taiga Mori

Job interviews play a critical role in shaping one's career, yet practicing interview skills can be challenging, especially without access to human coaches or peers for feedback. Recent advancements in large language models (LLMs) present…

Human-Computer Interaction · Computer Science 2024-11-05 Taufiq Daryanto , Xiaohan Ding , Lance T. Wilhelm , Sophia Stil , Kirk McInnis Knutsen , Eugenia H. Rho

We present a generative dialogue system capable of operating in a full-duplex manner, allowing for seamless interaction. It is based on a large language model (LLM) carefully aligned to be aware of a perception module, a motor function…

Computation and Language · Computer Science 2024-10-30 Peng Wang , Songshuo Lu , Yaohua Tang , Sijie Yan , Wei Xia , Yuanjun Xiong

We introduce Conversational Function-Calling Evaluation Through Turn-Level Interactions (CONFETTI), a conversational benchmark1 designed to evaluate the function-calling capabilities and response quality of large language models (LLMs).…

Computation and Language · Computer Science 2025-06-03 Tamer Alkhouli , Katerina Margatina , James Gung , Raphael Shu , Claudia Zaghi , Monica Sunkara , Yi Zhang

We present ConvoCache, a conversational caching system that solves the problem of slow and expensive generative AI models in spoken chatbots. ConvoCache finds a semantically similar prompt in the past and reuses the response. In this paper…

Computation and Language · Computer Science 2024-09-26 Conor Atkins , Ian Wood , Mohamed Ali Kaafar , Hassan Asghar , Nardine Basta , Michal Kepkowski

We investigated the challenges of mitigating response delays in free-form conversations with virtual agents powered by Large Language Models (LLMs) within Virtual Reality (VR). For this, we used conversational fillers, such as gestures and…

Conversational Question Answering (ConvQA) models aim at answering a question with its relevant paragraph and previous question-answer pairs that occurred during conversation multiple times. To apply such models to a real-world scenario,…

Computation and Language · Computer Science 2023-02-13 Soyeong Jeong , Jinheon Baek , Sung Ju Hwang , Jong C. Park

The assessment of advanced generative large language models (LLMs) poses a significant challenge, given their heightened complexity in recent developments. Furthermore, evaluating the performance of LLM-based applications in various…

Computation and Language · Computer Science 2023-11-17 Ken E. Friedl , Abbas Goher Khan , Soumya Ranjan Sahoo , Md Rashad Al Hasan Rony , Jana Germies , Christian Süß
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