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Related papers: Personalizing Emotion-aware Conversational Agents?…

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A natural conversational interface that allows longitudinal symptom tracking would be extremely valuable in health/wellness applications. However, the task of designing emotionally-aware agents for behavior change is still poorly…

Human-Computer Interaction · Computer Science 2019-07-26 Asma Ghandeharioun , Daniel McDuff , Mary Czerwinski , Kael Rowan

We present a review of personality in neural conversational agents (CAs), also called chatbots. First, we define Personality, Persona, and Profile. We explain all personality schemes which have been used in CAs, and list models under the…

Computation and Language · Computer Science 2024-01-02 Richard Sutcliffe

In the rapidly evolving field of artificial intelligence (AI) agents, designing the agent's characteristics is crucial for shaping user experience. This workshop aims to establish a research community focused on AI agent persona design for…

Human-Computer Interaction · Computer Science 2024-10-31 Nima Zargham , Mateusz Dubiel , Smit Desai , Thomas Mildner , Hanz-Joachim Belz

Valuable decisions and highly prioritized analysis now depend on applications such as facial biometrics, social media photo tagging, and human robots interactions. However, the ability to successfully deploy such applications is based on…

Computer Vision and Pattern Recognition · Computer Science 2026-05-29 Martha Teiko Teye , Yaw Marfo Missah , Emmanuel Ahene , Twum Frimpong , Auxane Boch

There has been vast literature that studies Conversational Agents (CAs) in facilitating older adults' health. The vast and diverse studies warrants a comprehensive review that concludes the main findings and proposes research directions for…

Human-Computer Interaction · Computer Science 2025-04-01 Jiaxin An , Siqi Yi , Yao Lyu , Houjiang Liu , Yan Zhang

Text-based conversational agents (CAs) are increasingly used in mental health, yet evaluation practices remain fragmented. We conducted a PRISMA-guided systematic review (May-June 2024) across ACM Digital Library, Scopus, and PsycINFO. From…

Human-Computer Interaction · Computer Science 2026-02-23 Jiangtao Gong , Xiao Wen , Fengyi Tao , Xinqi Wang , Xixi Yang , Yangrong Tang

The field of eXplainable Artificial Intelligence (XAI) is increasingly recognizing the need to personalize and/or interactively adapt the explanation to better reflect users' explanation needs. While dialogue-based approaches to XAI have…

Machine Learning · Computer Science 2024-08-15 Dimitry Mindlin , Amelie Sophie Robrecht , Michael Morasch , Philipp Cimiano

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…

Artificial Intelligence · Computer Science 2017-09-15 Mahipal Jadeja , Neelanshi Varia

This study explores how age and language shape the deliberate vocal expression of emotion, addressing underexplored user groups, Teenagers (N = 12) and Adults 55+ (N = 12), within speech emotion recognition (SER). While most SER systems are…

Human-Computer Interaction · Computer Science 2025-07-18 Josephine Beatrice Skovbo Borre , Malene Gorm Wold , Sara Kjær Rasmussen , Ilhan Aslan

Conversational agents increasingly mediate everyday digital interactions, yet the effects of their communication style on user experience and task success remain unclear. Addressing this gap, we describe the results of a between-subject…

Human-Computer Interaction · Computer Science 2026-02-23 Erik Derner , Dalibor Kučera , Aditya Gulati , Ayoub Bagheri , Nuria Oliver

Conversational Agents (CAs) acting as peer supporters have been widely studied and demonstrated beneficial for people's mental health. However, previous peer support CAs either are user-initiated or follow predefined rules to initiate the…

Human-Computer Interaction · Computer Science 2024-08-07 Tianjian Liu , Hongzheng Zhao , Yuheng Liu , Xingbo Wang , Zhenhui Peng

Recent research on proactive conversational agents (PCAs) mainly focuses on improving the system's capabilities in anticipating and planning action sequences to accomplish tasks and achieve goals before users articulate their requests. This…

Information Retrieval · Computer Science 2024-04-22 Yang Deng , Lizi Liao , Zhonghua Zheng , Grace Hui Yang , Tat-Seng Chua

We propose an agent-based framework for personalized filtering of categorized harassing communication in online social networks. Unlike global moderation systems that apply uniform filtering rules, our approach models user-specific…

Artificial Intelligence · Computer Science 2026-03-17 Zenefa Rahaman , Sandip Sen

Conversational AI (CAI) systems offer opportunities to scale service provision to unprecedented levels and governments and corporations are already beginning to deploy them across services. The economic argument is similar across domains:…

Human-Computer Interaction · Computer Science 2025-10-13 Rafael A. Calvo , Dorian Peters

Current conversational AI systems often provide generic, one-size-fits-all interactions that overlook individual user characteristics and lack adaptive dialogue management. To address this gap, we introduce \textbf{HumAIne-chatbot}, an…

Human-Computer Interaction · Computer Science 2025-09-25 Georgios Makridis , George Fragiadakis , Jorge Oliveira , Tomaz Saraiva , Philip Mavrepis , Georgios Fatouros , Dimosthenis Kyriazis

Generic AI auto-complete for message composition often fails to capture the nuance of personal identity, requiring editing. While harmless in low-stakes settings, for users of Augmentative and Alternative Communication (AAC) devices, who…

Human-Computer Interaction · Computer Science 2026-02-23 Tobias M. Weinberg , Ricardo E. Gonzalez Penuela , Stephanie Valencia , Thijs Roumen

Autonomous agents that can engage in social interactions witha human is the ultimate goal of a myriad of applications. A keychallenge in the design of these applications is to define the socialbehavior of the agent, which requires extensive…

Human-Computer Interaction · Computer Science 2021-07-20 Diogo S. Carvalho , Joana Campos , Manuel Guimarães , Ana Antunes , João Dias , Pedro A. Santos

Recent advances in neurosciences and psychology have provided evidence that affective phenomena pervade intelligence at many levels, being inseparable from the cognitionaction loop. Perception, attention, memory, learning, decisionmaking,…

Artificial Intelligence · Computer Science 2008-09-30 Luis Paulo Reis , Daria Barteneva , Nuno Lau

Designing conversational user interface experience is complicated because conversation comes with many expectations. When these expectations are met, we feel the interface is natural, but once violated, we feel something is amiss. The last…

Human-Computer Interaction · Computer Science 2018-02-27 Ahmed Fadhil