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Computer-use agents (CUAs) automate on-screen work, as illustrated by GPT-5.4 and Claude. Yet their reliability on complex, low-frequency interactions is still poor, limiting user trust. Our analysis of failure cases from advanced models…

Computer Vision and Pattern Recognition · Computer Science 2026-05-13 Miaosen Zhang , Xiaohan Zhao , Zhihong Tan , Zhou Huoshen , Yijia Fan , Yifan Yang , Kai Qiu , Bei Liu , Justin Wagle , Chenzhong Yin , Mingxi Cheng , Ji Li , Qi Dai , Chong Luo , Xu Yang , Xin Geng , Baining Guo

Autonomous agents that navigate Graphical User Interfaces (GUIs) to automate tasks like document editing and file management can greatly enhance computer workflows. While existing research focuses on online settings, desktop environments,…

While current Computer Use Agent (CUA) benchmarks measure task completion effectively, they provide limited assessment of enterprise deployment readiness, emphasizing functional correctness over the operational reliability required for…

Software Engineering · Computer Science 2025-11-24 Horia Cristescu , Charles Park , Trong Canh Nguyen , Sergiu Talmacel , Alexandru-Gabriel Ilie , Stefan Adam

With the deep integration of artificial intelligence and interactive technology, Graphical User Interface (GUI) Agent, as the carrier connecting goal-oriented natural language and real-world devices, has received widespread attention from…

Artificial Intelligence · Computer Science 2025-11-13 Leyang Yang , Ziwei Wang , Xiaoxuan Tang , Sheng Zhou , Dajun Chen , Wei Jiang , Yong Li

Computer-use agents face a fundamental limitation. They rely exclusively on primitive GUI actions (click, type, scroll), creating brittle execution chains prone to cascading failures. While API-driven agents harness rich capabilities…

Computer Vision and Pattern Recognition · Computer Science 2026-05-27 Yuhao Yang , Zhen Yang , Zi-Yi Dou , Anh Nguyen , Keen You , Omar Attia , Andrew Szot , Michael Feng , Ram Ramrakhya , Alexander Toshev , Chao Huang , Yinfei Yang , Zhe Gan

While GUI agents have shown impressive capabilities in common computer-use tasks such as OSWorld, current benchmarks mainly focus on isolated and single-application tasks. This overlooks a critical real-world requirement of coordinating…

Artificial Intelligence · Computer Science 2026-05-01 Jinchao Li , Yunxin Li , Chenrui Zhao , Zhenran Xu , Baotian Hu , Min Zhang

Graphical User Interface (GUI) agents adopt an end-to-end paradigm that maps a screenshot to an action sequence, thereby automating repetitive tasks in virtual environments. However, existing GUI agents are evaluated almost exclusively on…

Computer Vision and Pattern Recognition · Computer Science 2025-12-15 Chunyi Li , Longfei Li , Zicheng Zhang , Xiaohong Liu , Min Tang , Weisi Lin , Guangtao Zhai

Computer-Using Agents (CUAs) are rapidly extending large language models (LLMs) beyond text-based reasoning toward action execution in more complex environments, such as web browsers and graphical user interfaces (GUIs). However, existing…

Recent progress in GUI agents has substantially improved visual grounding, yet robust planning remains challenging, particularly when the environment deviates from a canonical initial state. In real applications, users often invoke…

Artificial Intelligence · Computer Science 2026-05-26 Henry Hengyuan Zhao , Kaiming Yang , Wendi Yu , Difei Gao , Mike Zheng Shou

Agents for computer use (ACUs) are an emerging class of systems capable of executing complex tasks on digital devices -- such as desktops, mobile phones, and web platforms -- given instructions in natural language. These agents can automate…

Computer-use agents (CUAs) hold great promise for automating complex desktop workflows, yet progress toward general-purpose agents is bottlenecked by the scarcity of continuous, high-quality human demonstration videos. Recent work…

Machine Learning · Computer Science 2026-03-26 Xiangru Jian , Shravan Nayak , Kevin Qinghong Lin , Aarash Feizi , Kaixin Li , Patrice Bechard , Spandana Gella , Sai Rajeswar

We introduce MMBench-GUI, a hierarchical benchmark for evaluating GUI automation agents across Windows, macOS, Linux, iOS, Android, and Web platforms. It comprises four levels: GUI Content Understanding, Element Grounding, Task Automation,…

Graphical User Interface (GUI) agents extend large language models from text generation to action execution in real-world digital environments. Unlike conversational systems, GUI agents perform irreversible operations such as submitting…

Machine Learning · Computer Science 2026-02-25 Yucheng Shi , Wenhao Yu , Jingyuan Huang , Wenlin Yao , Wenhu Chen , Ninghao Liu

Nowadays, research on GUI agents is a hot topic in the AI community. However, current research focuses on GUI task automation, limiting the scope of applications in various GUI scenarios. In this paper, we propose a formalized and…

Artificial Intelligence · Computer Science 2024-12-25 Kangjia Zhao , Jiahui Song , Leigang Sha , Haozhan Shen , Zhi Chen , Tiancheng Zhao , Xiubo Liang , Jianwei Yin

With the rapid advancements in Large Language Models (LLMs), an increasing number of studies have leveraged LLMs as the cognitive core of agents to address complex task decision-making challenges. Specially, recent research has demonstrated…

Multiagent Systems · Computer Science 2025-03-13 Di Zhao , Longhui Ma , Siwei Wang , Miao Wang , Zhao Lv

The development of high-quality datasets is crucial for benchmarking and advancing research in Graphical User Interface (GUI) agents. Despite their importance, existing datasets are often constructed under idealized conditions, overlooking…

Artificial Intelligence · Computer Science 2025-06-18 Jingqi Yang , Zhilong Song , Jiawei Chen , Mingli Song , Sheng Zhou , linjun sun , Xiaogang Ouyang , Chun Chen , Can Wang

Computer-use agent (CUA) frameworks, powered by large language models (LLMs) or multimodal LLMs (MLLMs), are rapidly maturing as assistants that can perceive context, reason, and act directly within software environments. Among their most…

Cryptography and Security · Computer Science 2025-10-13 Weidi Luo , Qiming Zhang , Tianyu Lu , Xiaogeng Liu , Bin Hu , Hung-Chun Chiu , Siyuan Ma , Yizhe Zhang , Xusheng Xiao , Yinzhi Cao , Zhen Xiang , Chaowei Xiao

Graphical User Interface (GUI) agents have the potential to assist users in interacting with complex software (e.g., PowerPoint, Photoshop). While prior research has primarily focused on automating user actions through clicks and…

Computer Vision and Pattern Recognition · Computer Science 2026-03-30 Saelyne Yang , Jaesang Yu , Yi-Hao Peng , Kevin Qinghong Lin , Jae Won Cho , Yale Song , Juho Kim

GUI agents hold significant potential to enhance the experience and efficiency of human-device interaction. However, current methods face challenges in generalizing across applications (apps) and tasks, primarily due to two fundamental…

Computer Vision and Pattern Recognition · Computer Science 2025-03-25 Yuchen Sun , Shanhui Zhao , Tao Yu , Hao Wen , Samith Va , Mengwei Xu , Yuanchun Li , Chongyang Zhang

Recent Computer-Using Agents (CUAs), powered by multimodal large language models (LLMs), offer a promising direction for automating complex desktop workflows through natural language. However, most existing CUAs remain conceptual…

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