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Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

Computation and Language · Computer Science 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

Large Language Models (LLMs) have showcased remarkable capabilities in various Natural Language Processing tasks. For automatic open-domain dialogue evaluation in particular, LLMs have been seamlessly integrated into evaluation frameworks,…

Computation and Language · Computer Science 2024-07-08 John Mendonça , Alon Lavie , Isabel Trancoso

Large language model (LLM) powered chatbots are primarily text-based today, and impose a large interactional cognitive load, especially for exploratory or sensemaking tasks such as planning a trip or learning about a new city. Because the…

Human-Computer Interaction · Computer Science 2023-12-04 Xiao Ma , Swaroop Mishra , Ariel Liu , Sophie Su , Jilin Chen , Chinmay Kulkarni , Heng-Tze Cheng , Quoc Le , Ed Chi

The advancement of Large Language Models (LLMs) has led to significant improvements in various service domains, including search, recommendation, and chatbot applications. However, applying state-of-the-art (SOTA) research to industrial…

Computation and Language · Computer Science 2025-05-30 Chiwan Park , Wonjun Jang , Daeryong Kim , Aelim Ahn , Kichang Yang , Woosung Hwang , Jihyeon Roh , Hyerin Park , Hyosun Wang , Min Seok Kim , Jihoon Kang

The past few decades have witnessed an upsurge in data, forming the foundation for data-hungry, learning-based AI technology. Conversational agents, often referred to as AI chatbots, rely heavily on such data to train large language models…

Computation and Language · Computer Science 2024-11-19 Sumit Kumar Dam , Choong Seon Hong , Yu Qiao , Chaoning Zhang

The recent advancements in Large Language Models (LLMs), particularly conversational LLMs like ChatGPT, have prompted changes in a range of fields, including design. This study aims to examine the capabilities of ChatGPT in a human-centered…

Human-Computer Interaction · Computer Science 2023-02-16 A. Baki Kocaballi

Providing sufficient support for students requires substantial resources, especially considering the growing enrollment numbers. Students need help in a variety of tasks, ranging from information-seeking to requiring support with course…

Computers and Society · Computer Science 2024-10-18 Leonardo Pasquarelli , Charles Koutcheme , Arto Hellas

The landscape for building conversational interfaces (chatbots) has witnessed a paradigm shift with recent developments in generative Artificial Intelligence (AI) based Large Language Models (LLMs), such as ChatGPT by OpenAI (GPT3.5 and…

Human-Computer Interaction · Computer Science 2024-07-23 Sumit Soman , Ranjani H G

This work presents a novel architecture for context-aware interactions within smart environments, leveraging Large Language Models (LLMs) to enhance user experiences. Our system integrates user location data obtained through UWB tags and…

Computation and Language · Computer Science 2025-02-21 Aurora Polo-Rodríguez , Laura Fiorini , Erika Rovini , Filippo Cavallo , Javier Medina-Quero

Large Language Models (LLMs) are increasingly being used as autonomous agents capable of performing complicated tasks. However, they lack the ability to perform reliable long-horizon planning on their own. This paper bridges this gap by…

Artificial Intelligence · Computer Science 2025-09-17 Yarin Benyamin , Argaman Mordoch , Shahaf S. Shperberg , Roni Stern

The rapid advancement of large language models (LLMs) has facilitated their transformation into conversational chatbots that can grasp contextual nuances and generate pertinent sentences, closely mirroring human values through advanced…

Computation and Language · Computer Science 2024-07-19 Janghwan Lee , Seongmin Park , Sukjin Hong , Minsoo Kim , Du-Seong Chang , Jungwook Choi

The rise of big data has amplified the need for efficient, user-friendly automated machine learning (AutoML) tools. However, the intricacy of understanding domain-specific data and defining prediction tasks necessitates human intervention…

Computation and Language · Computer Science 2023-05-24 Md Mahadi Hassan , Alex Knipper , Shubhra Kanti Karmaker Santu

In a rapidly evolving digital landscape autonomous tools and robots are becoming commonplace. Recognizing the significance of this development, this paper explores the integration of Large Language Models (LLMs) like Generative pre-trained…

Human-Computer Interaction · Computer Science 2024-03-22 Younes Lakhnati , Max Pascher , Jens Gerken

Effective communication within universities is crucial for addressing the diverse information needs of students, alumni, and external stakeholders. However, existing chatbot systems often fail to deliver accurate, context-specific…

Computation and Language · Computer Science 2024-10-23 Sahil Kumar , Deepa Paikar , Kiran Sai Vutukuri , Haider Ali , Shashidhar Reddy Ainala , Aditya Murli Krishnan , Youshan Zhang

Chatbot-based customer support services have significantly advanced with the introduction of large language models (LLMs), enabling enhanced response quality and broader application across industries. However, while these advancements focus…

Human-Computer Interaction · Computer Science 2024-12-18 Sehyeong Jo , Jungwon Seo

Large Language Models (LLMs), which simulate human users, are frequently employed to evaluate chatbots in applications such as tutoring and customer service. Effective evaluation necessitates a high degree of human-like diversity within…

Computation and Language · Computer Science 2024-09-04 Xiaoyu Lin , Xinkai Yu , Ankit Aich , Salvatore Giorgi , Lyle Ungar

Large Language Models (LLMs) are increasingly being used in learning environments to support teaching-be it as learning companions or as tutors. With our contribution, we aim to discuss the implications of the anthropomorphization of LLMs…

Computation and Language · Computer Science 2024-08-09 Kristina Schaaff , Marc-André Heidelmann

When applied directly in an end-to-end manner to medical follow-up tasks, Large Language Models (LLMs) often suffer from uncontrolled dialog flow and inaccurate information extraction due to the complexity of follow-up forms. To address…

Computation and Language · Computer Science 2025-12-23 Jinyan Liu , Zikang Chen , Qinchuan Wang , Tan Xie , Heming Zheng , Xudong Lv

With the ever-increasing utilization of natural language processing (NLP), we started to witness over the past few years a significant transformation in our interaction with legal texts. This technology has advanced the analysis and…

Computation and Language · Computer Science 2023-06-12 Rabee Qasem , Banan Tantour , Mohammed Maree

Large language models (LLMs) have demonstrated remarkable potential in handling multilingual machine translation (MMT). In this paper, we systematically investigate the advantages and challenges of LLMs for MMT by answering two questions:…

Computation and Language · Computer Science 2024-06-17 Wenhao Zhu , Hongyi Liu , Qingxiu Dong , Jingjing Xu , Shujian Huang , Lingpeng Kong , Jiajun Chen , Lei Li