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In recent years, Online Social Networks have become an important medium for people who suffer from mental disorders to share moments of hardship, and receive emotional and informational support. In this work, we analyze how discussions in…
Crises such as natural disasters, global pandemics, and social unrest continuously threaten our world and emotionally affect millions of people worldwide in distinct ways. Understanding emotions that people express during large-scale crises…
Using agent-directed simulations, we investigate fluctuations in the collective emotional states on a chat network where agents interchange messages with a fixed number of moderators and emotional Bot. To design a realistic chat system, the…
Emojis are globally used non-verbal cues in digital communication, and extensive research has examined how large language models (LLMs) understand and utilize emojis across contexts. While usually associated with friendliness or…
In this work, we explore the emotional reactions that real-world images tend to induce by using natural language as the medium to express the rationale behind an affective response to a given visual stimulus. To embark on this journey, we…
Generative AI is reshaping product design practices through "vibe coding," where product team members express intent in natural language and AI translates it into functional prototypes and code. Despite rapid adoption, little research has…
The rapid adoption of foundation models (e.g., large language models) has given rise to promptware, i.e., software built using natural language prompts. Effective management of prompts, such as organization and quality assurance, is…
We study the relationship between the sentiment levels of Twitter users and the evolving network structure that the users created by @-mentioning each other. We use a large dataset of tweets to which we apply three sentiment scoring…
Millions of developers share their code on open-source platforms like GitHub, which offer social coding opportunities such as distributed collaboration and popularity-based ranking. Software engineering researchers have joined in as well,…
Software development encompasses many collaborative tasks in which usually several persons are involved. Close collaboration and the synchronization of different members of the development team require effective communication. One…
AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…
GitHub provides developers with a practical way to distribute source code and collaboratively work on common projects. To enhance account security and privacy, GitHub allows its users to manage access permissions, review audit logs, and…
Contagion, a concept from epidemiology, has long been used to characterize social influence on people's behavior and affective (emotional) states. While it has revealed many useful insights, it is not clear whether the contagion metaphor is…
There is growing concern about maintainers self-sabotaging their work in order to take political or economic stances, a practice referred to as "protestware". Our objective is to understand the discourse around discussions on such an…
Social media platforms increasingly employ proactive moderation techniques, such as detecting and curbing toxic and uncivil comments, to prevent the spread of harmful content. Despite these efforts, such approaches are often criticized for…
Due to the rise of user-generated content, social media is increasingly adopted as a channel to deliver customer service. Given the public character of these online platforms, the automatic detection of emotions forms an important…
Emojis have become ubiquitous in digital communication, due to their visual appeal as well as their ability to vividly convey human emotion, among other factors. The growing prominence of emojis in social media and other instant messaging…
Recent years have witnessed the tremendous growth of the online social media. In China, Weibo, a Twitter-like service, has attracted more than 500 million users in less than four years. Connected by online social ties, different users…
Having a group discussion with the members holding conflicting viewpoints is difficult. It is especially challenging for machine-mediated discussions in which the subtle social cues are hard to notice. We present a fully automated videochat…
AI companion chatbots, such as those offered by Replika and CharacterAI, increasingly function as always-available companions that provide empathy, validation, and support. While these systems appear to meet basic needs for connection,…