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Large Language Models (LLMs) have been positioned as having the potential to expand access to health information in the Global South, yet their evaluation remains heavily dependent on benchmarks designed around Western norms. We present…

Computers and Society · Computer Science 2025-12-01 Sumon Kanti Dey , Manvi S , Zeel Mehta , Meet Shah , Unnati Agrawal , Suhani Jalota , Azra Ismail

Menstrual health education (MHE) in Pakistan is constrained by cultural taboos and inadequate formal curricula, leaving women with few trusted resources to lean on. In response to these challenges, we introduce a WhatsApp-based chatbot…

Human-Computer Interaction · Computer Science 2026-04-08 Amna Shahnawaz , Ayesha Shafique , Ding Wang , Maryam Mustafa

As Large Language Models (LLMs) increasingly mediate stigmatized health decisions, their capacity to understand complex psychological phenomena remains inadequately assessed. Can LLMs understand what we cannot say? We investigate whether…

Artificial Intelligence · Computer Science 2026-01-16 Anika Sharma , Malavika Mampally , Chidaksh Ravuru , Kandyce Brennan , Neil Gaikwad

As Large Language Models (LLMs) become integrated into daily life, they are increasingly used for personal queries, including Sexual and Reproductive Health (SRH), allowing users to chat anonymously without fear of judgment. However,…

Access to reliable maternal healthcare information is a major challenge in rural India due to limited medical resources and infrastructure. With over 830 million internet users and nearly half of rural women online, digital tools offer new…

Computation and Language · Computer Science 2026-03-19 V Sai Divya , A Bhanusree , Rimjhim , K Venkata Krishna Rao

We investigate how large language models perform on low-resource languages by benchmarking eight LLMs across five experimental conditions in English, Kazakh, and Mongolian. Using 50 hand-crafted questions spanning factual, reasoning,…

Computation and Language · Computer Science 2026-03-24 Abdul-Salem Beibitkhan

Increasingly, more and more people are turning to large language models (LLMs) for healthcare advice and consultation, making it important to gauge the efficacy and accuracy of the responses of LLMs to such queries. While there are…

Computation and Language · Computer Science 2025-11-04 Aadi Palnitkar , Arjun Suresh , Rishi Rajesh , Puneet Puli

With the wide adoption of large language models (LLMs) in information assistance, it is essential to examine their alignment with human communication styles and values. We situate this study within the context of fact-checking health…

Human-Computer Interaction · Computer Science 2025-05-14 Jiawei Zhou , Kritika Venkatachalam , Minje Choi , Koustuv Saha , Munmun De Choudhury

The use of large language models either as decision support systems, or in agentic workflows, is rapidly transforming the digital ecosystem. However, the understanding of LLM decision-making under uncertainty remains limited. We study LLM…

Artificial Intelligence · Computer Science 2026-04-22 Luise Ge , Yongyan Zhang , Yevgeniy Vorobeychik

Effective communication about breast and cervical cancers remains a persistent health challenge, with significant gaps in public understanding of cancer prevention, screening, and treatment, potentially leading to delayed diagnoses and…

Computation and Language · Computer Science 2025-05-19 Agnik Saha , Victoria Churchill , Anny D. Rodriguez , Ugur Kursuncu , Muhammed Y. Idris

Large language models (LLMs) have demonstrated remarkable capabilities in simulating human behaviour and social intelligence. However, they risk perpetuating societal biases, especially when demographic information is involved. We introduce…

Computers and Society · Computer Science 2025-06-11 Bryan Chen Zhengyu Tan , Roy Ka-Wei Lee

Access to sexual and reproductive health information remains a challenge in many communities globally, due to cultural taboos and limited availability of healthcare providers. Public health organizations are increasingly turning to Large…

Human-Computer Interaction · Computer Science 2025-02-25 Roshini Deva , Dhruv Ramani , Tanvi Divate , Suhani Jalota , Azra Ismail

Large language models (LLMs) are increasingly being used in a zero-shot fashion to assess mental health conditions, yet we have limited knowledge on what factors affect their accuracy. In this study, we utilize a clinical dataset of natural…

Assessing the capabilities and limitations of large language models (LLMs) has garnered significant interest, yet the evaluation of multiple models in real-world scenarios remains rare. Multilingual evaluation often relies on translated…

Computation and Language · Computer Science 2025-12-02 Varun Gumma , Ananditha Raghunath , Mohit Jain , Sunayana Sitaram

LLMs are predominantly trained on English data, which leads to a significant drop in performance on low-resource languages. Understanding how LLMs handle these languages is crucial for improving their effectiveness. This study focuses on…

Computation and Language · Computer Science 2025-02-04 Taaha Saleem Bajwa

Background: As large language models (LLMs) are increasingly used in healthcare and medical consultation settings, a growing concern is whether these models can respond to medical inquiries in a manner that is ethically…

Computers and Society · Computer Science 2026-02-02 Hanhui Xu , Jiacheng Ji , Haoan Jin , Han Ying , Mengyue Wu

Summarizing consumer health questions (CHQs) can ease communication in healthcare, but unfaithful summaries that misrepresent medical details pose serious risks. We propose a framework that combines TextRank-based sentence extraction and…

Computation and Language · Computer Science 2025-11-17 Ajwad Abrar , Nafisa Tabassum Oeshy , Prianka Maheru , Farzana Tabassum , Tareque Mohmud Chowdhury

In recent years, LLM-based maternal health chatbots have been widely deployed in low-resource settings, but they often ignore real-world contexts where women may not own phones, have limited literacy, and share decision-making within…

Human-Computer Interaction · Computer Science 2025-11-03 Imaan Hameed , Huma Umar , Fozia Umber , Maryam Mustafa

Rare diseases affect over 300 million people worldwide and are characterized by complex care pathways, limited clinical expertise, and substantial unmet communication needs throughout the long patient journey. Recent advances in large…

Computation and Language · Computer Science 2026-04-17 Zaifu Zhan , Yu Hou , Kai Yu , Min Zeng , Anita Burgun , Xiaoyi Chen , Rui Zhang

In recent years, Large Language Models (LLMs) have become widely used in medical applications, such as clinical decision support, medical education, and medical question answering. Yet, these models are often English-centric, limiting their…

Computation and Language · Computer Science 2026-02-06 Chaimae Abouzahir , Congbo Ma , Nizar Habash , Farah E. Shamout
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