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The recent adoption of artificial intelligence in socio-technical systems raises concerns about the black-box nature of the resulting decisions in fields such as hiring, finance, admissions, etc. If data subjects -- such as job applicants,…

Human-Computer Interaction · Computer Science 2025-08-04 Kaustav Bhattacharjee , Jun Yuan , Aritra Dasgupta

There is a strong overlap between requirements engineering (RE) and user experience (UX). Nevertheless, in practice both disciplines are often performed by separate roles and there are deficits in collaboration. In order to provide starting…

Software Engineering · Computer Science 2022-09-15 Hartmut Schmitt , Gerald Heller , Anne Hess , Oliver Karras

Today, many industrial processes are undergoing digital transformation, which often requires the integration of well-understood domain models and state-of-the-art machine learning technology in business processes. However, requirements…

Software Engineering · Computer Science 2022-10-04 Zhongyi Pei , Lin Liu , Chen Wang , Jianmin Wang

This contribution explores how the integration of Artificial Intelligence (AI) into organizational practices can be effectively framed through a socio-technical perspective to comply with the requirements of Human-centered AI (HCAI).…

Human-Computer Interaction · Computer Science 2026-01-30 Thomas Herrmann

Responsible Artificial Intelligence (AI) - the practice of developing, evaluating, and maintaining accurate AI systems that also exhibit essential properties such as robustness and explainability - represents a multifaceted challenge that…

Machine Learning · Computer Science 2022-01-19 Ryan Soklaski , Justin Goodwin , Olivia Brown , Michael Yee , Jason Matterer

Retrieval-Augmented Generation (RAG) systems are emerging as a key approach for grounding Large Language Models (LLMs) in external knowledge, addressing limitations in factual accuracy and contextual relevance. However, there is a lack of…

Software Engineering · Computer Science 2025-09-25 Md Toufique Hasan , Muhammad Waseem , Kai-Kristian Kemell , Ayman Asad Khan , Mika Saari , Pekka Abrahamsson

Artificial Intelligence (AI) tools such as GitHub Copilot and ChatGPT are increasingly used in software engineering (SE) for tasks such as code, test, and documentation generation. However, engineers often face uncertainty about when to…

Software Engineering · Computer Science 2026-03-24 Vahid Garousi , Zafar Jafarov , Aytan Mövsümova , Atif Namazov

[Background:] Research on automated requirements elicitation and analysis of mobile apps employed lots of techniques and tools proposed by RE researchers and practitioners. However, little is known about the characteristics of these…

Software Engineering · Computer Science 2025-09-03 Chong Wang , Haoning Wu , Peng Liang , Maya Daneva , Marten van Sinderen

Despite the increasing presence of AI assistants in Integrated Development Environments (IDEs), it remains unclear what different groups of developers actually need from these tools and which features are likely to be implemented in…

Software Engineering · Computer Science 2026-01-16 Agnia Sergeyuk , Ekaterina Koshchenko , Ilya Zakharov , Timofey Bryksin , Maliheh Izadi

The integration of human factors (HF) knowledge is crucial when developing safety-critical systems, such as automated vehicles (AVs). Ensuring that HF knowledge is considered continuously throughout the AV development process is essential…

Software Engineering · Computer Science 2024-05-30 Amna Pir Muhammad , Alessia Knauss , Eric Knauss , Jonas Bärgman

This paper investigates the application of artificial intelligence (AI) in early-stage recruitment interviews in order to reduce inherent bias, specifically sentiment bias. Traditional interviewers are often subject to several biases,…

Artificial Intelligence · Computer Science 2025-01-20 Nishka Lal , Omar Benkraouda

Traditional quality assurance (QA) methods face significant challenges in addressing the complexity, scale, and rapid iteration cycles of modern software systems and are strained by limited resources available, leading to substantial costs…

Software Engineering · Computer Science 2025-06-23 Ihor Pysmennyi , Roman Kyslyi , Kyrylo Kleshch

Embedding artificial intelligence into systems introduces significant challenges to modern engineering practices. Hazard analysis tools and processes have not yet been adequately adapted to the new paradigm. This paper describes initial…

Software Engineering · Computer Science 2022-03-30 Nikolas Martelaro , Carol J. Smith , Tamara Zilovic

The use of Generative AI (GenAI) tools in software development has raised questions about their impact on productivity, code quality, and developer practices. Prior research presents mixed findings, with objective analyses identifying…

Software Engineering · Computer Science 2026-05-12 Mark Looi

As Artificial Intelligence (AI) techniques have become more powerful and easier to use they are increasingly deployed as key components of modern software systems. While this enables new functionality and often allows better adaptation to…

Software Engineering · Computer Science 2018-02-08 Robert Feldt , Francisco G. de Oliveira Neto , Richard Torkar

Recent developments in Artificial Intelligence (AI) provide unprecedented automation opportunities in the Architecture, Engineering, and Construction (AEC) industry. However, despite the enthusiasm regarding the use of AI, 85% of current…

Human-Computer Interaction · Computer Science 2023-06-30 Ashwin Agrawal , Vishal Singh , Martin Fischer

The rapid rise of Artificial Intelligence (AI) is reshaping Software Engineering (SE), creating new opportunities while introducing human-centered challenges. Although prior work notes behavioral and other non-technical factors in AI…

Software Engineering · Computer Science 2025-12-08 Theocharis Tavantzis , Stefano Lambiase , Daniel Russo , Robert Feldt

As GenAI models are adopted to support software engineers and their development teams, understanding effective human-AI collaboration (HAIC) is increasingly important. Socio-emotional intelligence (SEI) enhances collaboration among human…

Software Engineering · Computer Science 2026-01-28 Lekshmi Murali Rani , Richard Berntsson Svensson , Robert Feldt

In recent years, there has been a growing recognition of the need to incorporate lay-people's input into the governance and acceptability assessment of AI usage. However, how and why people judge acceptability of different AI use cases…

Computers and Society · Computer Science 2025-06-02 Jimin Mun , Wei Bin Au Yeong , Wesley Hanwen Deng , Jana Schaich Borg , Maarten Sap

Organizations increasingly deploy separate purpose-built AI tools across professional domains, often hiring domain specialists for each, recreating the staffing models AI was expected to transform. Yet the meta-skills that make these tools…

Software Engineering · Computer Science 2026-05-27 Elias Calboreanu
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