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User facing 'platform safety technology' encompasses an array of tools offered by platforms to help people protect themselves from harm, for example allowing people to report content and unfollow or block other users. These tools are an…
Oil and gas fields are a critical part of our infrastructure, and vulnerable to attack by powerful adversaries. In addition, these are often difficult work environments, with constraints on space, clothing, and more. Yet there is little…
The advent of Large Language Models (LLMs) has garnered significant popularity and wielded immense power across various domains within Natural Language Processing (NLP). While their capabilities are undeniably impressive, it is crucial to…
This paper traces a conceptual shift from understanding vulnerability as a static, essentialized property of data subjects to examining how it is actively enacted through data practices. Unlike reflexive ethical frameworks focused on…
The present study investigates the role of source characteristics, evidence quality, crowdsourcing platform, and prior beliefs of the topic in adult readers' credibility evaluations of short healthrelated social media posts. Researchers…
The gig economy has grown significantly in recent years, driven by the emergence of various facilitating platforms. Triggering substantial shifts to labour markets across the world, the COVID-19 pandemic has accelerated this growth. To…
As more individuals consider permanently working from home, the online labor market continues to grow as an alternative working environment. While the flexibility and autonomy of these online gigs attracts many workers, success depends…
Human mobility data are used in numerous applications, ranging from public health to urban planning. Human mobility is inherently sensitive, as it can contain information such as religious beliefs and political affiliations. Historically,…
With the heightened digitization of the workplace, alongside the rise of remote and hybrid work prompted by the pandemic, there is growing corporate interest in using passive sensing technologies for workplace wellbeing. Existing research…
Misinformation proliferation on social media platforms is a pervasive threat to the integrity of online public discourse. Genuine users, susceptible to others' influence, often unknowingly engage with, endorse, and re-share questionable…
To harness the true potential of Artificial Intelligence (AI) for societal betterment, we need to move away from prioritising corporate interests which exploit Global South workers in the digital age. The unpaid labour and societal harms…
Concerns about how workers are perceived can deter effective collaboration with artificial intelligence (AI). In a field experiment on a large online labor market, I hired 450 U.S.-based remote workers to complete an image-categorization…
Compared to organizations in other sectors, civil society organizations (CSOs) are particularly vulnerable to security and privacy threats, as they lack adequate resources and expertise to defend themselves. At the same time, their security…
Crowdsourcing platforms have traditionally been designed with a focus on workstation interfaces, restricting the flexibility that crowdworkers need. Recognizing this limitation and the need for more adaptable platforms, prior research has…
Ride-sourcing platforms such as Uber and Lyft are prime examples of the gig economy, recruiting drivers as independent contractors, thereby avoiding legal and fiscal obligations. Although platforms offer flexibility in choosing work shifts…
The exchange of personal information in digital environments poses significant risks, including identity theft, privacy breaches, and data misuse. Addressing these challenges requires a deep understanding of user behavior and mental models…
Fairness in AI and ML systems is increasingly linked to the proper treatment and recognition of data workers involved in training dataset development. Yet, those who collect and annotate the data, and thus have the most intimate knowledge…
The use of mobile payment services is an essential contributor to financial inclusion in emerging markets. Unfortunately, the service has become a platform for fraud. Mobile payment users need to be digitally resilient to continue using the…
Security awareness campaigns in organizations now collectively cost billions of dollars annually. There is increasing focus on ensuring certain security behaviors among employees. On the surface, this would imply a user-centered view of…
We study the accuracy of job seekers' wage expectations by comparing subjective beliefs to objective benchmarks using linked administrative and survey data. Our findings show that especially job seekers with low objective earnings potential…