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Interpretability tools that offer explanations in the form of a dialogue have demonstrated their efficacy in enhancing users' understanding (Slack et al., 2023; Shen et al., 2023), as one-off explanations may fall short in providing…

Computation and Language · Computer Science 2024-04-25 Qianli Wang , Tatiana Anikina , Nils Feldhus , Josef van Genabith , Leonhard Hennig , Sebastian Möller

Large Language Models (LLMs) have the potential to transform the way a dynamic curriculum can be delivered. However, educators face significant challenges in interacting with these models, particularly due to complex prompt engineering and…

Computers and Society · Computer Science 2025-06-16 Abdolali Faraji , Mohammadreza Tavakoli , Mohammad Moein , Mohammadreza Molavi , Gábor Kismihók

The problem of human trust in artificial intelligence is one of the most fundamental problems in applied machine learning. Our processes for evaluating AI trustworthiness have substantial ramifications for ML's impact on science, health,…

Machine Learning · Computer Science 2022-02-14 Max W. Shen

Generative AI models garnered a large amount of public attention and speculation with the release of OpenAIs chatbot, ChatGPT. At least two opinion camps exist: one excited about possibilities these models offer for fundamental changes to…

Artificial Intelligence · Computer Science 2024-06-28 Ann Speed

Recent advances in interactive large language models like ChatGPT have revolutionized various domains; however, their behavior in natural and role-play conversation settings remains underexplored. In our study, we address this gap by deeply…

Computation and Language · Computer Science 2024-03-28 Yufei Tao , Ameeta Agrawal , Judit Dombi , Tetyana Sydorenko , Jung In Lee

This study examines the rhetorical and linguistic features of argumentative texts generated by ChatGPT on ethically nuanced topics and investigates their persuasive impact on human readers.Through a user study involving 62 participants and…

Human-Computer Interaction · Computer Science 2025-08-14 Daniel Raffini , Agnese Macori , Lorenzo Porcaro , Tiziana Catarci , Marco Angelini

Conversation agents, commonly referred to as chatbots, are increasingly deployed in many domains to allow people to have a natural interaction while trying to solve a specific problem. Given their widespread use, it is important to provide…

Social and Information Networks · Computer Science 2020-10-13 Biplav Srivastava , Francesca Rossi , Sheema Usmani , and Mariana Bernagozzi

With the availability of large databases and recent improvements in deep learning methodology, the performance of AI systems is reaching or even exceeding the human level on an increasing number of complex tasks. Impressive examples of this…

Artificial Intelligence · Computer Science 2017-08-29 Wojciech Samek , Thomas Wiegand , Klaus-Robert Müller

Explainability and Safety engender Trust. These require a model to exhibit consistency and reliability. To achieve these, it is necessary to use and analyze data and knowledge with statistical and symbolic AI methods relevant to the AI…

Artificial Intelligence · Computer Science 2023-12-13 Manas Gaur , Amit Sheth

Companion chatbots offer a potential solution to the growing epidemic of loneliness, but their impact on users' psychosocial well-being remains poorly understood, raising critical ethical questions about their deployment and design. This…

Human-Computer Interaction · Computer Science 2025-08-12 Auren R. Liu , Pat Pataranutaporn , Pattie Maes

In recent years, an increased effort has been invested to improve the capabilities of robots. Nevertheless, human-robot interaction remains a complex field of application where errors occur frequently. The reasons for these errors can…

Robotics · Computer Science 2021-08-27 Lukas Hindemith , Anna-Lisa Vollmer , Christiane B. Wiebel-Herboth , Britta Wrede

As chatbots driven by large language models (LLMs) are increasingly deployed in everyday contexts, their ability to recover from errors through effective apologies is critical to maintaining user trust and satisfaction. In a preregistered…

Human-Computer Interaction · Computer Science 2025-07-04 Zahra Ashktorab , Alessandra Buccella , Jason D'Cruz , Zoe Fowler , Andrew Gill , Kei Yan Leung , P. D. Magnus , John Richards , Kush R. Varshney

This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

As generative AI chatbots become more personalized and emotionally responsive, they increasingly serve as companions, friends, and romantic partners. Yet these relationships are accompanied by significant uncertainty: users question the…

Human-Computer Interaction · Computer Science 2026-05-06 Renwen Zhang , Lezi Xie

Artificial Intelligence based systems increasingly use personalization to provide users with relevant content, products, and solutions. Personalization is intended to support users and address their respective needs and preferences.…

Computers and Society · Computer Science 2020-08-24 Laura Schelenz , Avi Segal , Kobi Gal

Agentic systems have transformed how Large Language Models (LLMs) can be leveraged to create autonomous systems with goal-directed behaviors, consisting of multi-step planning and the ability to interact with different environments. These…

Artificial Intelligence · Computer Science 2026-01-27 Judy Zhu , Dhari Gandhi , Himanshu Joshi , Ahmad Rezaie Mianroodi , Sedef Akinli Kocak , Dhanesh Ramachandran

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

Human-Computer Interaction · Computer Science 2020-12-17 Sarada Devaram

Large Language Model (LLM) sycophancy is a growing concern. The current literature has largely examined sycophancy in contexts with clear right and wrong answers, like coding. However, AI is increasingly being used for emotional support and…

Human-Computer Interaction · Computer Science 2026-03-17 Jean Rehani , Victoria Oldemburgo de Mello , Dariya Ovsyannikova , Ashton Anderson , Michael Inzlicht

This paper presents an evaluation framework for agentic AI systems in mission-critical negotiation contexts, addressing the need for AI agents that can adapt to diverse human operators and stakeholders. Using Sotopia as a simulation…

Artificial Intelligence · Computer Science 2025-08-22 Myke C. Cohen , Zhe Su , Hsien-Te Kao , Daniel Nguyen , Spencer Lynch , Maarten Sap , Svitlana Volkova

Visual prompt tuning offers significant advantages for adapting pre-trained visual foundation models to specific tasks. However, current research provides limited insight into the interpretability of this approach, which is essential for…

Computer Vision and Pattern Recognition · Computer Science 2026-02-24 Yubin Wang , Xinyang Jiang , De Cheng , Xiangqian Zhao , Zilong Wang , Dongsheng Li , Cairong Zhao