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In settings where human decision-making relies on AI input, both the predictive accuracy of the AI system and the reliability of its confidence estimates influence decision quality. We highlight the role of AI metacognitive sensitivity --…

Artificial Intelligence · Computer Science 2025-08-15 ZhaoBin Li , Mark Steyvers

Appropriate Trust in Artificial Intelligence (AI) systems has rapidly become an important area of focus for both researchers and practitioners. Various approaches have been used to achieve it, such as confidence scores, explanations,…

Human-Computer Interaction · Computer Science 2023-11-14 Siddharth Mehrotra , Chadha Degachi , Oleksandra Vereschak , Catholijn M. Jonker , Myrthe L. Tielman

Human-AI collaboration for decision-making strives to achieve team performance that exceeds the performance of humans or AI alone. However, many factors can impact success of Human-AI teams, including a user's domain expertise, mental…

Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…

Human-Computer Interaction · Computer Science 2022-04-29 Michaela Benk , Suzanne Tolmeijer , Florian von Wangenheim , Andrea Ferrario

Trust is a central component of the interaction between people and AI, in that 'incorrect' levels of trust may cause misuse, abuse or disuse of the technology. But what, precisely, is the nature of trust in AI? What are the prerequisites…

Artificial Intelligence · Computer Science 2021-01-21 Alon Jacovi , Ana Marasović , Tim Miller , Yoav Goldberg

The increasing reliance on Deep Learning models, combined with their inherent lack of transparency, has spurred the development of a novel field of study known as eXplainable AI (XAI) methods. These methods seek to enhance the trust of…

Recent advances in AI models have increased the integration of AI-based decision aids into the human decision making process. To fully unlock the potential of AI-assisted decision making, researchers have computationally modeled how humans…

Human-Computer Interaction · Computer Science 2024-11-19 Zhuoyan Li , Ming Yin

Human-AI collaboration outcomes depend strongly on human self-confidence calibration, which drives reliance or resistance toward AI's suggestions. This work presents two studies examining whether calibration of self-confidence before…

Human-Computer Interaction · Computer Science 2025-11-25 Federico Maria Cau , Lucio Davide Spano

The use of artificial intelligence models has recently grown common; we may use them to write lines of code for us, summarize readings, draft emails, or even illustrate images. But when it comes to important decisions we need to make, such…

Human-Computer Interaction · Computer Science 2024-01-26 Ali Saffarini

The widespread utilization of AI systems has drawn attention to the potential impacts of such systems on society. Of particular concern are the consequences that prediction errors may have on real-world scenarios, and the trust humanity…

Computers and Society · Computer Science 2021-06-22 Mary Roszel , Robert Norvill , Jean Hilger , Radu State

Mixed-initiative systems allow users to interactively provide feedback to potentially improve system performance. Human feedback can correct model errors and update model parameters to dynamically adapt to changing data. Additionally, many…

Human-Computer Interaction · Computer Science 2020-08-31 Donald R. Honeycutt , Mahsan Nourani , Eric D. Ragan

As reliance on AI systems for decision-making grows, it becomes critical to ensure that human users can appropriately balance trust in AI suggestions with their own judgment, especially in high-stakes domains like healthcare. However, human…

Human-Computer Interaction · Computer Science 2025-01-29 Zichen Chen , Yunhao Luo , Misha Sra

Trust is central to human social interactions, manifesting in actions that make one vulnerable to another. We argue that trust will thus depend on the decision-making processes that arise in neural systems. Building on advances in the…

General Economics · Economics 2025-09-23 Scott E. Allen , René F. Kizilcec , A. David Redish

This paper investigates the influence of anthropomorphized descriptions of so-called "AI" (artificial intelligence) systems on people's self-assessment of trust in the system. Building on prior work, we define four categories of…

Human-Computer Interaction · Computer Science 2024-06-10 Nanna Inie , Stefania Druga , Peter Zukerman , Emily M. Bender

Trust is essential for our interactions with others but also with artificial intelligence (AI) based systems. To understand whether a user trusts an AI, researchers need reliable measurement tools. However, currently discussed markers…

Human-Computer Interaction · Computer Science 2023-10-26 Martin Johannes Dechant , Olga Lukashova-Sanz , Siegfried Wahl

As generative AI systems are integrated into educational settings, students often encounter AI-generated output while working through learning tasks, either by requesting help or through integrated tools. Trust in AI can influence how…

Human-Computer Interaction · Computer Science 2026-04-16 Griffin Pitts , Neha Rani , Weedguet Mildort

Artificial Intelligence is being employed by humans to collaboratively solve complicated tasks for search and rescue, manufacturing, etc. Efficient teamwork can be achieved by understanding user preferences and recommending different…

Information Retrieval · Computer Science 2023-01-20 Lakshita Dodeja , Pradyumna Tambwekar , Erin Hedlund-Botti , Matthew Gombolay

Human perception, memory and decision-making are impacted by tens of cognitive biases and heuristics that influence our actions and decisions. Despite the pervasiveness of such biases, they are generally not leveraged by today's Artificial…

Human-Computer Interaction · Computer Science 2023-12-04 Aditya Gulati , Miguel Angel Lozano , Bruno Lepri , Nuria Oliver

When interacting with each other, humans adjust their behavior based on perceived trust. To achieve similar adaptability, robots must accurately estimate human trust at sufficiently granular timescales while collaborating with humans. Beta…

Robotics · Computer Science 2025-07-18 Resul Dagdanov , Milan Andrejevic , Dikai Liu , Chin-Teng Lin

Artificial intelligence (AI) is gaining momentum, and its importance for the future of work in many areas, such as medicine and banking, is continuously rising. However, insights on the effective collaboration of humans and AI are still…

Human-Computer Interaction · Computer Science 2022-04-20 Max Schemmer , Niklas Kühl , Carina Benz , Gerhard Satzger